Questions & Answers
Page Showing 121-140 of 185 questions
Q: QuestionCan I use HP 65XL ink cartridge in this printer?
Asked by NancyF.
- A:Answer Hello, Nancy. Thanks for your question. No, the HP DeskJet 2855e printer is not compatible with HP 65XL ink cartridges. This printer uses HP 67 or HP 67XL ink cartridges.
Answered by HP Team

Q: QuestionCan you turn off instant ink and still use the printer?
Asked by Delta88.
- A:Answer Thank you for your question. Yes, you can cancel Instant Ink at any time and resume using genuine HP ink cartridges. Once you cancel you cannot continue to use the Instant Ink cartridges.
Answered by HP Team

Q: QuestionDoes this printer printer on 4x6 or 5x7 ?
Asked by Anonymous.
- A:Answer Thank you for the question. Yes. The DeskJet 2855e can accept media from 3 x 5" to 8.5 x 14".
Answered by HP Team

Q: QuestionIs this printer compatible with a MAC computer ?
Asked by Anonymous.
- A:Answer Thank you for the question. The DeskJet 2855e is compatible with Mac OS V10.14 Mojave and later.
Answered by HP Team

Q: QuestionDo you have someone that can come to my house and install it?
Asked by Marni.
- A:Answer Thank you for your question. Please reach out to your local Best Buy store for the services that they offer.
Answered by HP Team

Q: QuestionI just bought HP DeskJet 2855e. I want to scan some documents, which button do I press to scan ? Which one is the SCAN button on the Control Panel?
Asked by Lucy.
- A:Answer Hello and thank you for asking. Scanning on the HP DeskJet 2855e printer is controlled by the scanning software ion your computer. If you need further assistance with scanning, please contact HP Support for expert help.
Answered by HP Team

Q: Questionwhat ink cartridge should I use for the HP Deskjet printer?
Asked by ava.
- A:Answer Hello and thank you for asking. The HP DeskJet 2855e printer uses HP 67 or 67XL ink cartridges.
Answered by HP Team

Q: QuestionCan 9 x 12 inch paper be used with this printer?
Asked by bookhead.
- A:Answer Thank you for the question. No, the maximum paper size accepted by the DeskJet 2855e is 8.5 x 14". Larger paper will require a large format printer like the OfficeJet Pro 9730e. That model can accept paper up to 11 x 17".
Answered by HP Team

Q: QuestionIs this printer compatible with Linux?
Asked by MusicLover.
- A:Answer Thank you for your question, the HP - DeskJet 2855e does not support linux.
Answered by HP Team

Q: QuestionDoes this printer connect to 5G
Asked by Betty.
- A:Answer Hello and thank you for asking. The HP 2855e printer supports 2.4GHz Wi-Fi only (Wi-Fi 4). It does not support using either the 5GHz Wi-Fi (Wi-Fi 5) or the 5G cellular radio band for an internet connection.
Answered by HP Team

Q: Questionwill this work with dell windows xp
Asked by jim.
- A:Answer Hi Jim, thank you for the question. Neither HP nor Microsoft supports Windows XP. The DeskJet 2855e is compatible with Windows 11, and Windows 10 (until October 2025 when Microsoft ceases support, however it will probably still work with Windows 10).
Answered by HP Team

Q: QuestionCan you fax with this printer?
Asked by Anonymous.
- A:Answer Thank you for your question. No, the Deskjet 2855e printer does not have fax capability.
Answered by HP Team

Q: QuestionDoes this printer have a USB connection?
Asked by James.
- A:Answer Thank you for your question. Yes, the DeskJet 2855e can be used with a USB printer cable.
Answered by HP Team

Q: Questiondoes it have a warranty?
Asked by mar.
- A:Answer Hello and thank you for asking. The HP DeskJet 2855e has a 1-year warranty from HP for any defects in materials or workmanship. If you set up the printer wirelessly and opt-in to the free HP+ program, you get a 2nd year of HP warranty in return for free.
Answered by HP Team

Q: QuestionWill this printer still print in black if the color cartridge is empty?
Asked by Anonymous.
- A:Answer Thank you for the question. Yes, s a temporary fix when the tri-color cartridge is empty, remove it to invoke single-cartridge mode and print in black only.
Answered by HP Team

Q: QuestionHow to set up printer to phone
Asked by Anonymous.
- A:Answer Hello, thank you for your interest in the HP DeskJet 2855e! This model can be setup on your smart phone using the HP Smart app, which can help to walk you through step-by-step. If you have questions or need help with the setup, feel welcome to reach out to HP Support or your Best Buy Geek Squad!
Answered by HP Team
















































