A:AnswerAnother wrong answer from the HP team on this laptop! I never heard back, so I bought and installed and am currently running 64GB of RAM, not 32GB as the HP Tram just posted was the max. Also, the specs say it takes DDR5-5200MHz, but the two sricksbthat came with it are DDR5-5600MHz.
HP Team needs to stop providing answers because they keep posting wrong answers to the questions. On another question they posted that this computer has only one M.2 slot when it in fact has two (which i posted photographic proof of).
A:AnswerI upgraded mine to 64GB (2x32GB) with Crucial CT2K32G52C42S5. It took a few minutes for the first post with the new memory but has been running solid.
A:AnswerUnreal that HP gave a wrong answer on this! I have the computer open. I just received it today and had planned to upgrade to a 4TB m.2 drive. When I opened it, lo and behold, there is a second slot for a second M.2 drive. I installed a second M.2 drive and it is working perfectly. As an aside, I also upgraded to 64GB RAM. Very easy to upgrade this machine yourself.
A:AnswerNot at this moment. I have updated to the latest BIOS and still a 100 W USB-C charger nor a Thunderbolt docking station will charge the laptop unless it is completely powered off.
A:AnswerThis laptop will be fast enough without adding any more RAM. The CPU and SSD hard drive will affect the speed more than the RAM. 16GB of RAM is more than enough to run Lightroom. If you do end up adding more RAM, 32GB of RAM would be enough. 64GB of RAM is not necessary for Lightroom.
A:AnswerThank you for the question. It appears that the port may be obscured in one of the pictures in the media scroll. The 16-h1023dx laptop has two USB Type-A ports capable of transferring information at a rate of 10Gbps. You'll be able to connect your keyboard and mouse with a problem.
A:AnswerI went to my local Best Buy where this exact model is on display. It doesn't have pen support! I'm surprised at the answer given here when I noticed on the laptop display, the description page says: pen incompatible. I had my Surface pen with me and the laptop didn't respond to it. The Envy X360 next to it did respond to my pen. So it's touchscreen but doesn't work with a pen.
A:AnswerBattery life can depend on settings, applications, and network searching, as well as many other factors. The battery life of this model is listed as up to ten hours and fifteen minutes.
A:AnswerHonestly, it was just what's called a "design decision". I don't know why they designed it that way, and I haven't been able to get any more information.
A:AnswerHello, if you search for Intel Ark you can look up the information on all Intel processors. Here is some information on it: Processor Number i9-13900H, Total Cores - 14: # of Performance-cores - 6: # of Efficient-cores - 8: Total Threads - 20: Max Turbo Frequency - 5.40 GHz:
Intel® Turbo Boost Max Technology 3.0 Frequency ‡
5.40 GHz: Performance-core Max Turbo Frequency
5.40 GHz: Efficient-core Max Turbo Frequency 4.10 GHz:
Cache - 24 MB Intel® Smart Cache: Processor Base Power - 45 W: Maximum Turbo Power - 115 W: Minimum Assured Power - 35 W. Thank you for being an HP customer!
A:AnswerThe maximum RAM that a computer will take is not just limited by what the processor is capable of handling. It's limited by things like the memory controller on the motherboard.