Questions & Answers

1-10 of 23 Questions
  • Question
    Has anyone have problems with printing out straight vertical lines? I noticed that when printing music sheets, the lines were printed crooked.   (1 Answer)

    By Jay July 6, 2016.

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      Answer

      Yes I had this exact same issue when printing out documents that contained tables. The vertical lines always print out crooked. This happened on 3 different printers that I purchased and I had to return them all. We have no problems printing the same documents on our other printers. I think there is an issue with the M477fdw printer.

      By Rich July 26, 2016.

    • Question
      Will this machine copy 2 sided on one pass through?   (3 Answers)

      By Steph July 3, 2016.

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        The HP M477fdw is capable of 2-Sided scanning and 2-Sided printing. If you put a 2-Sided document in the ADF then the printer will scan both sides of the document in one pass. When you print out or make a copy of a 2-Sided document then the printer will print out the document on one side first then automatically take the sheet back in, flip it, and print on the other side (the duplex printing option does need to be enabled of course).

        By Rich July 26, 2016.

      • Question
        When printing a PDF document from a USB drive, is it possible to print on both sides of the paper? The user guide mentions: . . . the following settings can be adjusted: Image Size, Paper Size, Paper Type, Number of Copies, Output Color, Lighter/Darker   (2 Answers)

        By M2skis June 16, 2017.

        Answers
      • Question
        How can you reduce the grey when photo copying on white paper.   (2 Answers)

        By Debs March 18, 2017.

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          This is done by selecting what print quality you want. I believe there are 3 or more levels, one being draft, which is the lowest quality and uses the least toner, and then there is a high level which makes the print look very much like commercially printed material.

          By HoosierlyYours May 12, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Has anyone used this with a mac and are they having issues with the printer. They don't seam to make printers like they use to twenty years ago. They lasted and the ones today seam to brake down right out the box.   (3 Answers)

        By Nick January 1, 2017.

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          I've been able to print Ok, but scanning doesn't work at all :(

          By Bentwookie September 1, 2017.

        • Question
          Does this printer come with ink?   (5 Answers)

          By cdmy December 27, 2016.

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            Answer

            YES, THE PRINTER IS FULLY OPERATIONAL OUT OF THE BOX. I LOVE MINE!

            By R3Snail December 28, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Does this printer have a separate feed for envelopes/receipts?   (2 Answers)

          By luigi473 September 30, 2016.

          Answers
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            No, it does not have a separate tray for envelopes.

            By CommunityAnswer September 30, 2016.

          • Question
            How does the toner hold up? Does it use a lot of toner?   (2 Answers)

            By Wartimeeagle September 18, 2016.

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            • Best 
              Answer

              It holds up as expected. Produces the amount of pages it states on the carton. One thing though, my old printer when it began to get low, I was able to take out the cartridge and shake it and run many more pages. Now when it says it is out, it is out. A great feature is that the printer shuts down when not in use. This saves a lot on the toner as my old printer if you did not manually shut it off, it would cycle through a cleaning and calibration cycle which used up a lot of toner.

              By HoosierlyYours May 12, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Whats the scanning like on this printer, e.g. ADF Function? Does it have a good scanning software OCR etc ?   (2 Answers)

            By goofy July 10, 2016.

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              I have not actually scanned OCR yet, but I know when I did scan using the software that came with the printer, it did give this option. I have scanned a few pictures and it did the job. I used the flat bed option rather than document feed.

              By HoosierlyYours May 12, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Does this printer work with Windows 10?   (2 Answers)

            By jlcale June 18, 2016.

            Answers
            • Best 
              Answer

              Yes the HP M477fdw does work with Windows 10.

              By Rich July 26, 2016.

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