Questions & Answers

Q: QuestionWeight of this device? A real deal breaker for me.

Asked 9 years ago by Chemosabi.

• A:Answer 2.85 pounds My last computer was the 13 inch macbook air. This computer is thinner, lighter and has a smaller footprint! However, the regular spectre is crazy thin and light. If you don't care for touchscreens, get that one instead.

  Answered 9 years ago by Zach

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Q: QuestionHas anyone figured out how to program a shortcut, either an area on the trackpad or a multi-finger touch, for "back" when web browsing?

Asked 9 years ago by bobtheredneck.

• A:Answer Never heard of such a shortcut being programmable. You could simply google. But if it is "back" you want when web browsing, simply alt-"left arrow"

  Answered 9 years ago by ypwPAVerified Purchase

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Q: QuestionDoes this include Word, Excel, and PowerPoint?

Asked 9 years ago by Anonymous.

• A:Answer It has the Office 365 built in but you must purchase the annual membership. If you're buying at Best Buy they will discount the cost. As a long time Word user I love Office 365. Once you sign up you can download all the Office products to use off line.

  Answered 9 years ago by MCBMikeDogVerified Purchase

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Q: QuestionHow fast is the RAM on this version? Is it 1600Mhz or 1866?

Asked 9 years ago by William.

• A:Answer 1866.

  Answered 9 years ago by WGFinley

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Q: QuestionI want to buy a multiport adapter for the Thunderbolt 3 / USB-C ports. Which will work with this Spectre model. Has anyone tested one yet? (Mostly interested on one with HDMI and VGA support). Thanks!!!

Asked 9 years ago by MdAthos.

• A:Answer I recently purchased this laptop (HP Spectre x360 2-in-1 13.3") from Best Buy (model: 13-w023dx). I was able to find a port replicator that uses the USB-C Thunderbolt technology, allowing a single cable to provide BOTH data transmission AND power (charging the laptop) ... very nice! - Kensington SD4600P USB-C Universal Dock with Power Others that may work, but I have NOT tested are: - Plugable USB-C Triple Display Dock - HP Elite Thunderbolt 3 Dock

  Answered 9 years ago by KevinWooHoo

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Q: QuestionIs somebody going to answer the question? Is it available in ash silver (dark/gold) version? If not, I'm not interested.

Asked 9 years ago by Anonymous.

• A:Answer The new version is not currently available in the ash silver. And, most of the previous version are sold out.

  Answered 9 years ago by TheDoctor

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Q: QuestionAre there any power cords available in stock compatible with this item?

Asked 4 years ago by Laurie.

Q: QuestionCan people edit videos on this laptop? Specifically anything over 1080p video quality. Can I also edit with other software such as Adobe photoshop, premier cs6 and etc?

Asked 8 years ago by sunthanh.

• A:Answer Yes you can edit videos. Yes you should be able to load the software for further editing

  Answered 6 years ago by AudiVerified Purchase

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Q: Question1. Is the screen anti-glare ? 2. If I'm using this laptop in night for continuous reading (e.g. PDFs), is there some setting/shortcut to reduces the stress on eyes (just like Lenovo 910 has Paper display key)?

Asked 8 years ago by pk83.

• A:Answer screen is not anti-glare. as a matter of fact, it's pretty glossy. As far as reducing stress on eyes, only option is to reduce backlight, which you can do that by pressing on f2 button.

  Answered 8 years ago by freshmeadowsNYVerified Purchase

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Q: QuestionIs it easily usable and viewable while traveling on bus or train? Thats my primary usage.

Asked 8 years ago by shak.

• A:Answer Yes, I use it for that purpose often. The resolution and brightness can be dimmed slightly based on the trains lighting conditions to optimize time available via battery power.

  Answered 8 years ago by JasonVerified Purchase

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Q: Questioncan you use usb3 dock for this laptop to connect external monitors

Asked 8 years ago by shak.

• A:Answer USB 3 will work for that, but if you want to upgrade to higher quality (up to 2 4k monitors), I recommend getting a dongle that connects using USB C. There are 2 C ports on the right side, one can be for power, the other for the dock, or get a USB c dock with power pass through and free up the other c port.

  Answered 8 years ago by JasonVerified Purchase

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Q: QuestionIs this free voltage? I will use this laptop in 220V country later.

Asked 8 years ago by Anonymous.

• A:Answer You will be able to use the HP Specter x360 in a country that runs on 220v power. If you want to double check, your power supply should have the input voltage range printed on the bottom or side. If you have the same power supply I do, it should work on 100 - 240v systems. You will just need the correct plug adapter (for example - the UK uses a different plug than continental Europe, although both use 220v).

  Answered 8 years ago by Yanek64Verified Purchase

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Q: QuestionI had this laptop & had 2 major issues. The laptop got uncomfortably hot (charging or not in battery saver mode) and the screen was a bit dim (indoors during the day), so I was wondering if there was a fix to make it brighter & the heat issue was fixed?

Asked 8 years ago by omelet1978.

• A:Answer it depends on the surface where the laptop is on. I put it on a glass table and never have the heating issue. However, if I put it on a stack of paper, it gets hot quite quickly.

  Answered 8 years ago by lamaysingVerified Purchase

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Q: QuestionWhich Win 10 OS in this version Win 10 Home or Win 10 Pro

Asked 8 years ago by Praveen.

• A:Answer This one is Windows Home. Seldom will you find laptops with Pro, as that is generally held for higher end desktops. But it is 64bit.

  Answered 8 years ago by Bluepig45

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Q: QuestionDoes this have a 7th generation Intel processor or sixth?

Asked 8 years ago by George.

• A:Answer 7th

  Answered 8 years ago by CompetitorVerified Purchase

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Q: QuestionThe i7-7500U can handle 4K, but this SPECTRE has only an FHD monitor. Will it pass through 4K to an external UHD monitor?

Asked 8 years ago by David.

• A:Answer Yes

  Answered 8 years ago by d19r59mVerified Purchase

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Q: QuestionHi: Does Best Buy sell a privacy shield for this computer? I am talking about the type similar to the ones used on cell phones. Also, I am looking for a cable to go from the laptop leading to a battery charger to power the computer on the go. Thank you!

Asked 9 years ago by JosephInNewJersey.

• A:Answer I've been looking for one myself, and Bestbuy had no clue, so I've scowered Amazon to no avail.

  Answered 8 years ago by Bluepig45

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Q: QuestionHas anyone tried using a matte/anti-glare screen protector to cut down on reflections? If so, which brand and does it make the display dimmer and colors more washed out than is already the case?

Asked 9 years ago by Mike.

Q: QuestionDoes anyone know if an external battery can be hooked up to recharge this machine? What kind of battery, what kind of hookup?

Asked 9 years ago by JackTheMan.

• A:Answer Yes, there are several that will both extend and charge the internal battery. Make sure you get a named brand to insure they have a service and protection guarantee. If it's flaky and ruins your computer, you'll need to fall back on that warranty.

  Answered 8 years ago by Bluepig45

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