A:AnswerYes, if the iPhone 13 Mini is NOT in a case, the coil will not line up properly with the wireless charging coil. But, we supply a spacer IWBTW200-IP12INSRT that will lift the phone and align it to the charging coil in the unit.
A:AnswerThank you for your question. The iPhone 15 Pro Max in a protective case does not align properly with the charging coil on this model due to its larger size and it does not charge properly.
A:AnswerI don’t think it’s fixable. Mine did this in less than 2 months of purchase, so, seems to be a design flaw. Every other feature continues to work well on mine.
A:AnswerI have had this as a Christmas gift for 3 nights now. Both nights I put it on the Qi charger with my MagSafe case and it registered as charging but then did not charge at all overnight. I will be sending back.
