Questions & Answers

Q: QuestionCan I use this to charge my Apple I-phone?

Asked 6 years ago by Sara.

• A:Answer Yes, but you will need an iPhone charging cord, its comes only with a micro cord for Androids

  Answered 6 years ago by GordoVerified Purchase

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Q: Questionits 12,000 mAh so how many hours is that in total when the pack is fully charged?

Asked 7 years ago by qazwsx123.

• A:Answer It depends on the size of the battery you are trying to charge. It will hold it's charge for a while. If the device your charging is 3500mAh so you'd get about 3 and a half charges.

  Answered 7 years ago by ChrisGVerified Purchase

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Q: QuestionI have this charger and I have Sony Bluetooth ear buds, both bought at Best Buy. The charger does not have any problems with my iPhone, but when I try to charge the ear buds, it only charges for 30 seconds and turns off. Why?

Asked 5 years ago by Fred.

• A:Answer We don't recommend this charger for ear buds. The charging current for the earphone is small (tens of milliamps), while the Portable Charger is set to reload at around 100mA. When the load current is less than 100mA, it is considered to have no load and enters the standby state.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHas anyone used this to charge a FitBit? I have a FitBit2 and it is not charging. This is my first test of the Portable Charger.

Asked 6 years ago by Porcupine.

• A:Answer No, I have never used it to charge a fit bit before, I use it for my phone, tablet, kindle, wireless headphones, almost everything else. Most Fitbit require a unique charger that is not usb based if it is it should allow you to charge it but if it requires a unique base that is not a type us or USB type C then it might not work on any charging brick.

  Answered 6 years ago by BennyboyVerified Purchase

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Q: QuestionIs there a cord to plug it into an outlet to charge it? If not, how would you charge it? Also, can I use it to charge my laptop (Lenovo ideapad 320)

Asked 7 years ago by Xstitch.

• A:Answer It comes with a micro-USB cable. I usually charge it through my desktop computer's USB port. Once's it's fully charged, I plug it into the micro-USB port on my laptop to keep it charged. If you want to plug it into an outlet, you can also get a USB adapter plug for about 5 bucks at a convenience store.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionWill it charge the Nintendo switch and if so how many times

Asked 7 years ago by NutBuster4000.

• A:Answer It will fully charge the original Nintendo switch 2 times with remainder battery life if the device was fully charged.

  Answered 6 years ago by KbkmeatwadVerified Purchase

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Q: QuestionI've been charging my battery for a few hours and the % has not changed at all. All cords are done correctly. How long do I wait before I call the battery a deadbeat, not working right. Just got it today.

Asked 4 years ago by Batterybites.

• A:Answer Mine has flashing blue lights to indicate the level of charging.

  Answered 4 years ago by DjuliVerified Purchase

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Q: QuestionDoes this product have any warranty? The specifications say "Not Available" but that sounds like it might be missing data rather than none.

Asked 4 years ago by Andrew.

Q: QuestionDoes this come with a C-type cord?

Asked 5 years ago by Reebs.

• A:Answer No, this product doesn't include a USB Type-C cord.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat kind of battery is it? I.e. is it lithium ion? Etc.

Asked 5 years ago by Loren.

• A:Answer This is a Lithium Polymer battery. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionExcuse me for being a luddite, but I just want a cord with a plug to plug into an outlet in the wall and a little thing at the other end to fit into the new Samsung tablet I just ordered. Where can I get that I don't think I need this "Portable Charger".

Asked 5 years ago by Uzoamaka.

Q: QuestionWill it recharge my 10" Kindle Fire Tablet?

Asked 5 years ago by Chuckie.

• A:Answer absolutely this charger can charge any device that uses a USB input plug

  Answered 5 years ago by Geo856

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Q: QuestionI am unable to charge my inspire Fitbit using the Insigna 12,000mAh Portable charger. Please tell me how to do this.

Asked 5 years ago by Rusty.

• A:Answer I don't know anything about fitbit, but the Insignia came with a cable that did not work for me...I wanted to be able to charge my GPS while out on a walk, so totally portable. I purchased a cable that had mini and micro ends and was able to charge up the charger. Can't remember who I got the cable from, but it was online and I just did a cable search looking for a cable with those ends. The bonus is that the cable is only 6" long (tho longer is available), so perfect for my portable need. Hope that will solve your problem as well.

  Answered 5 years ago by rosie

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Q: Questiondoes this contain lithium?

Asked 5 years ago by rita.

Q: QuestionNot tech friendly lol. Question. I can charge this up before I leave house and when I'm hiking I can plug my s7 edge into it to recharge my phone? How many charges can I get with it? Thanks

Asked 6 years ago by Dave.

• A:Answer Yes on a full charge it will probably charge it 3 or times. But charge it for a couple hours

  Answered 5 years ago by Momo

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Q: QuestionIs this decide safe to carry on to and use on an airplane? Not exactly sure what the portable battery restrictions are.

Asked 6 years ago by CuriousCatLady.

• A:Answer Carry on most airlines don’t like batteries in check luggage

  Answered 5 years ago by Momo

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Q: QuestionIs this product compatible with my Samsung Galaxy?

Asked 6 years ago by DrJoe.

• A:Answer I have the S9 and it worked for me

  Answered 6 years ago by Rebel

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Q: QuestionWhile plugged in charging, the led lights were flashing. After a few mins, the led lights went off. Is this normal charging or is the led lights suppose to be on during the charging duration until full? Can anyone tell me if this is defective or not?

Asked 7 years ago by sky.

• A:Answer While charging my devices that lead lights always blink while charging. I am not sure if your lead light went off because your device was charged. If it was not charged and the lead lights quit blinking my best guess is that it may be defective.

  Answered 6 years ago by Chell

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Q: QuestionHow many hours can it charge without getting recharged from electricity? I have a iPhone 5s.

Asked 7 years ago by Sebass.

• A:Answer Goes by mAh not time. Each device has a different battery compacity. Just decide 12,000 by whatever the full compacity of your battery is. Galaxy S8 is 3,000 mAh so this would change that phone 4 times. Just do the math for your specific battery.

  Answered 6 years ago by jromeo350420Verified Purchase

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