Questions & Answers

Name: Insignia™ - 39” Class – LED - 1080p – Smart - HDTV – Fire TV Edition
Brand: Insignia™
SKU: 6247247
Price: 153.99 USD
Rating: 4.6 (3400 reviews)

Insignia™ - 39” Class – LED - 1080p – Smart - HDTV – Fire TV Edition

Model:: NS-39DF510NA19; |
SKU:: 6247247

User rating, 4.6 out of 5 stars with 3400 reviews.

Highly rated by customers for:

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QuestionWhile watching the video, press and hold for 3 seconds the Home button to launch the Quick Access Menu, select Display to adjust the Picture Size and Aspect Ratio. This is not working for me, what next?
Asked 6 years ago by Lisa.
- Answer No
  Answered 6 years ago by VetH
  Answer this question
QuestionWhy are my local channels not filling the entire screen? All my movies are full screen but not my live channels!
Asked 6 years ago by Lisa.
- Answer To adjust the picture size on the Fire TV Edition TV, use the included Voice Remote, while watching the video, press and hold for 3 seconds the Home button to launch the Quick Access Menu, select Display to adjust the Picture Size and Aspect Ratio. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionCan this tv be converted to a pedistale stand?
Asked 6 years ago by Anonymous.
- Answer No, this TV cannot be converted to a pedestal stand.
  Answered 6 years ago by CommunityAnswer
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QuestionDoes this Tv have You Tube ?
Asked 6 years ago by Zeldah.
- Answer You can access it through the installed browsers for free. There's an option for YouTube that looks like the other app buttons which upon clicking it brings up the option of accessing the site through the Amazon Silk Browser or Firefox. After choosing which browser to view YouTube through the user is taken directly to the site. If you're talking about YouTube TV specifically then do an internet search on how to access that using a FireTV device such as this TV or one of the other devices.
  Answered 6 years ago by SunBird
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QuestionDo I need a Roku, firestick, or something else like that to watch HULU? Or is the app built in?
Asked 6 years ago by SmartTV.
- Answer Hulu is an app you can download
  Answered 6 years ago by Jtrev
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QuestionDoes the TV have to default to the home menu on power-on? Can it default to an input (e.g., HDMI1) instead so we go straight to watching TV?
Asked 6 years ago by Chris.
- Answer The TV has a Power On Setting that will bypass this step for you and make it easier to access your cable service, etc. Follow the steps below: Home>Settings>Displays and sound>Power On> Select 'Last Input' . The TV will turn on displaying the Last Used Input (e.g. HDMI1) * The TV must have the latest update for this feature to work and be connected to a network.
  Answered 6 years ago by MizzDee
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QuestionIs there a single pedestal type stand available that can be attached to TV? The legs are too far apart to enable turning the TV in a cabinet. The end of one leg sticks out of the cabinet.
Asked 6 years ago by Bulldog.
- Answer No it only has the 2 legs and there is other area under the TV for a stand
  Answered 6 years ago by Mike
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QuestionINSIGNIA TECH: Spectrum remote permits using arrows to navigate inputs, but will not permit selecting one. Is there a way to do that? All the previous responses re: using display, inputs, etc. are not answer to this question. Insignia/Best Buy needs to
Asked 6 years ago by Bulldog.
- Answer my worked fine when I set it up
  Answered 6 years ago by koffee
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Questioncan I play movies from my phone to the tv
Asked 6 years ago by ray.
- Answer Hello. This is a very special TV, it comes with a lot of different functions that our customers can enjoy, to get all the information that you need you should contact one of our agents, they will be more than happy to guide you with this TV. You can contact us everyday from 8am to 9pm CT. Charles O. Insignia support.
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionIs this tv compatible with direct tv service
Asked 6 years ago by Luke.
- Answer yes, you hook up direct tv via the hdmi just like any tv
  Answered 6 years ago by drob
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Question1. I have to select HDMI input each time the TV is turned on. Since this is the only input, why do I need to go through this? 2. Have cable and at least once a day, the TV says no input selected but you have sound or the picture just freezes. Fix?
Asked 6 years ago by Anonymous.
- Answer Im not sure why it is doing that as i have devices in my hdmi, usb and antanna port it never seems to have that kind of problem. What i have discovered is that they seem to have an issue of changing back to the menu durinf a program we will be watching. Seems to be a common issue with these t.v.'s
  Answered 6 years ago by Brandy
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Questioncan i get the acorn tv app on this tv?
Asked 6 years ago by cg.
- Answer My tv says app unavailable
  Answered 1 year ago by Sttl
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QuestionWill this tv mirror my phone?
Asked 6 years ago by mirror.
- Answer I think it depends what phone you have. I have the iPhone X and I haven’t been able to get it to mirror. I have looked up tutorials online for this tv and it looks like the option the tutorials use isn’t on the tv. I haven’t missed it though because you can get most of the apps I would want to mirror on the actual tv itself.
  Answered 6 years ago by Laney
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QuestionAfter shutting off the tv, the red power light stays solid for about five minutes, then pulses red on and off. Anybody know why? Thanks.
Asked 6 years ago by BlinkingRedPowerLight.
- Answer The light on my TV does not blink once it is turned off. This may be a manufacturer issue. Check your instruction guide for answers.
  Answered 6 years ago by Stine
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QuestionI have DirecTV. I can use my remote to turn the TV on and off but I'd like for it to go directly into HDMI rather than continously starting at FireTV homepage, and then I have to use the TV's remote to select HDMI. Is this possible?
Asked 6 years ago by kpsch.
- Answer under settings you have an option to choose either home page or previous input as default
  Answered 6 years ago by Vinay
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QuestionCan I play movie files (mkv,avi) on this tv by my external hdd (connect usb port)?
Asked 6 years ago by View.
- Answer Yes u can
  Answered 6 years ago by Victor
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QuestionAmazon Alexa cannot discover the TV nor the Fire TV service. It just doesn't see it, so I can't control with Echo.
Asked 6 years ago by juliej.
- Answer It doesn't appear in "Fire TV" setting. I've done this many times with my own TVs & Fire TV boxes with Alexa, just not seeing Insignia. Here's a question: Does the Amazon acct used for Alexa have to match the Amazon account on the fire TV? I'm using my own Alexa app/device to control a TV at another location under someone else's Amazon account. Thank you.
  Answered 6 years ago by juliej
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QuestionHow do I get HDMI1 to become the default input when I turn on the TV? Every time I turn it on, it reverts back to the Home screen. Can someone please give me a step-by-step so that I can find the correct setting?
Asked 6 years ago by reson8te.
- Answer i had same exact question with making the HDMI input activate when i use the direct tv remote. access settings then go to display and sound icon and click on it. then select power on and choose which input you want to select for power to be activated by ur remote for cable box / direct tv etc you will on need the Fire tv remote for streaming channels and other items on home screen
  Answered 6 years ago by wingo
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QuestionCan I hook up a wireless Bluetooth speaker?
Asked 6 years ago by Norms317Angel.
- Answer No, you cannot hook up a wireless Bluetooth speaker to the TV.
  Answered 6 years ago by CommunityAnswer
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QuestionDoes anyone know how to use the built in Alexa to turn the TV on? Not using the remote control's button, but just by voice? There's a setting for it, but I'm not sure what the voice command should be.
Asked 6 years ago by bradster.
- Answer To be clear - this should work without having to touch a button...the whole point of voice command. If I have to press a button on the remote to use voice command I'd just press the on button on the remote instead. Kinda defeats the purpose....
  Answered 6 years ago by bradster
  Answer this question

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Questions & Answers

Insignia™ - 39” Class – LED - 1080p – Smart - HDTV – Fire TV Edition

Q: QuestionWhile watching the video, press and hold for 3 seconds the Home button to launch the Quick Access Menu, select Display to adjust the Picture Size and Aspect Ratio. This is not working for me, what next?

Q: QuestionWhy are my local channels not filling the entire screen? All my movies are full screen but not my live channels!

Q: QuestionCan this tv be converted to a pedistale stand?

Q: QuestionDoes this Tv have You Tube ?

Q: QuestionDo I need a Roku, firestick, or something else like that to watch HULU? Or is the app built in?

Q: QuestionDoes the TV have to default to the home menu on power-on? Can it default to an input (e.g., HDMI1) instead so we go straight to watching TV?

Q: QuestionIs there a single pedestal type stand available that can be attached to TV? The legs are too far apart to enable turning the TV in a cabinet. The end of one leg sticks out of the cabinet.

Q: QuestionINSIGNIA TECH: Spectrum remote permits using arrows to navigate inputs, but will not permit selecting one. Is there a way to do that? All the previous responses re: using display, inputs, etc. are not answer to this question. Insignia/Best Buy needs to

Q: Questioncan I play movies from my phone to the tv

Q: QuestionIs this tv compatible with direct tv service

Q: Question1. I have to select HDMI input each time the TV is turned on. Since this is the only input, why do I need to go through this? 2. Have cable and at least once a day, the TV says no input selected but you have sound or the picture just freezes. Fix?

Q: Questioncan i get the acorn tv app on this tv?

Q: QuestionWill this tv mirror my phone?

Q: QuestionAfter shutting off the tv, the red power light stays solid for about five minutes, then pulses red on and off. Anybody know why? Thanks.

Q: QuestionI have DirecTV. I can use my remote to turn the TV on and off but I'd like for it to go directly into HDMI rather than continously starting at FireTV homepage, and then I have to use the TV's remote to select HDMI. Is this possible?

Q: QuestionCan I play movie files (mkv,avi) on this tv by my external hdd (connect usb port)?

Q: QuestionAmazon Alexa cannot discover the TV nor the Fire TV service. It just doesn't see it, so I can't control with Echo.

Q: QuestionHow do I get HDMI1 to become the default input when I turn on the TV? Every time I turn it on, it reverts back to the Home screen. Can someone please give me a step-by-step so that I can find the correct setting?

Q: QuestionCan I hook up a wireless Bluetooth speaker?

Q: QuestionDoes anyone know how to use the built in Alexa to turn the TV on? Not using the remote control's button, but just by voice? There's a setting for it, but I'm not sure what the voice command should be.

QuestionWhile watching the video, press and hold for 3 seconds the Home button to launch the Quick Access Menu, select Display to adjust the Picture Size and Aspect Ratio. This is not working for me, what next?

QuestionWhy are my local channels not filling the entire screen? All my movies are full screen but not my live channels!

QuestionCan this tv be converted to a pedistale stand?

QuestionDoes this Tv have You Tube ?

QuestionDo I need a Roku, firestick, or something else like that to watch HULU? Or is the app built in?

QuestionDoes the TV have to default to the home menu on power-on? Can it default to an input (e.g., HDMI1) instead so we go straight to watching TV?

QuestionIs there a single pedestal type stand available that can be attached to TV? The legs are too far apart to enable turning the TV in a cabinet. The end of one leg sticks out of the cabinet.

QuestionINSIGNIA TECH: Spectrum remote permits using arrows to navigate inputs, but will not permit selecting one. Is there a way to do that? All the previous responses re: using display, inputs, etc. are not answer to this question. Insignia/Best Buy needs to

Questioncan I play movies from my phone to the tv

QuestionIs this tv compatible with direct tv service

Question1. I have to select HDMI input each time the TV is turned on. Since this is the only input, why do I need to go through this? 2. Have cable and at least once a day, the TV says no input selected but you have sound or the picture just freezes. Fix?

Questioncan i get the acorn tv app on this tv?

QuestionWill this tv mirror my phone?

QuestionAfter shutting off the tv, the red power light stays solid for about five minutes, then pulses red on and off. Anybody know why? Thanks.

QuestionI have DirecTV. I can use my remote to turn the TV on and off but I'd like for it to go directly into HDMI rather than continously starting at FireTV homepage, and then I have to use the TV's remote to select HDMI. Is this possible?

QuestionCan I play movie files (mkv,avi) on this tv by my external hdd (connect usb port)?

QuestionAmazon Alexa cannot discover the TV nor the Fire TV service. It just doesn't see it, so I can't control with Echo.

QuestionHow do I get HDMI1 to become the default input when I turn on the TV? Every time I turn it on, it reverts back to the Home screen. Can someone please give me a step-by-step so that I can find the correct setting?

QuestionCan I hook up a wireless Bluetooth speaker?

QuestionDoes anyone know how to use the built in Alexa to turn the TV on? Not using the remote control's button, but just by voice? There's a setting for it, but I'm not sure what the voice command should be.