Questions & Answers

Q: Questionwhats the response time on this tv? does it have "gaming mode"?

Asked 3 years ago by Bruce.

• A:Answer After pushing power it takes about 5 seconds to power up and switch on, and yes it does had a game mode ( both picture and audio are available in settings)

  Answered 3 years ago by JesseBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionOverall dimensions of tv in & out of box

Asked 3 years ago by Kimmi.

• A:Answer On the box it says it's 40" but it looks more like A 38" inch TV. Out of the box.

  Answered 2 years ago by LilgamerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use it as a computer monitor?

Asked 3 years ago by Pete.

• A:Answer Yes you can

  Answered 3 years ago by SphericMilkVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it all headphones that allows you to talk with their friends while they play games

Asked 3 years ago by Anonymous.

• A:Answer No. Not a 'smart' tv

  Answered 2 years ago by Disappearingbreed

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI connected my Blu-ray player to this TV. It plays the video, but no audio. It says “format not supported.” It’s also done the same thing for some shows on my Roku.

Asked 3 years ago by MGeek.

• A:Answer Make sure your audio format is set to hdmi

  Answered 3 years ago by StephenVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this TV be mounted outdoors on a patio?

Asked 3 years ago by OUTDOOR.

• A:Answer Yup, sure can. I bought a wall mount and connected this to my outdoor bar.

  Answered 3 years ago by SphericMilkVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the codes to enter the service menu so I can properly calibrate my set?

Asked 3 years ago by BobW.

Q: QuestionI hooked up my old Sony receiver to the3.5 out put, it worked just once, great sound but after that receiver just humms, put a good headset into our put works fine, any reason the receiver won't work.

Asked 3 years ago by Barnabas.

• A:Answer Hi Barnabas, Please restart the TV first. 1 Please make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off. 2 Please connect a digital coaxial or digital optical audio cable (not provided) to the digital output jack on your TV and to the audio in jack on the digital speaker system or sound bar. 3 Please plug your TV’s power cord into a power outlet, then turn on your TV. 4 Please turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with the digital speaker system or sound bar. 5 On your TV’s Audio menu, select Digital Audio Format / Audio Delay, then set the Audio Format option to PCM. Renee, Insignia Support

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow are you supposed to attach these legs??? Instructions are vague. Screws are too short and you can not get your fingers in the small space to tighten. Everything is black so it is even harder to see how to line up the legs with the holes for the screw.

Asked 3 years ago by lamb.

• A:Answer Seriously I feel you. I had to get my neighbor to come over and put the legs on both sets. It was embarrassing.

  Answered 2 years ago by MarthaLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe recently bought an Insignia 40" tv open box. It turns out the screws for the stand (4) were missing. What size are they? I can get them at the hardware store I think.

Asked 3 years ago by SabreJock.

• A:Answer the manual states that the screws are not included,not good ,had to go to Ace hardware to find them

  Answered 2 years ago by BKS22Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the tuner ATSC 3.0 compatible? ATSC 1.0 is not compatible with the new ATSC 3.0 standard rolling out. Can this tv receive both 1.0 and 3.0?

Asked 3 years ago by seasonedgeek.

• A:Answer No , you would need to get an atsc 3.0 tuner box.

  Answered 3 years ago by StephenVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you browse the web on this tv?

Asked 3 years ago by Miggyt55.

• A:Answer No, but you can connect a device that can.

  Answered 3 years ago by alfonsojonVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan gamma be adjusted on this TV?

Asked 3 years ago by NickName.

• A:Answer Yes

  Answered 1 year ago by ChristopherJVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI plug in my headphones and they do not work. They work on other devices. Is there something I'm missing here? Also even when I turn my t.v all the way up it isn't very loud.

Asked 3 years ago by Tisha.

• A:Answer Hi Tisha, Check your headphone jack If there is some object that is blocking on it. For the tv volume, check the Speakers setting on the TV. Ensure TV Speakers is selected. Increase the volume of the TV. If using a set-top box with a volume control, increase the volume of the set-top box. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDid this come with batteries for remand screws for legs? My daughter can’t find and she off to college with what we thought was brand new in box?

Asked 3 years ago by Missing.

• A:Answer Yes, mine came with batteries and screws

  Answered 3 years ago by JosephVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the USB port for?

Asked 3 years ago by Christopher.

• A:Answer Hello Christopher, These ports can be used for connecting a flash drive for viewing media on the TV, or to power devices over USB, such as a streaming stick or amplified antenna. Insignia Support, Merjorie

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questioncan I hook up a DVD player?

Asked 3 years ago by SP.

• A:Answer Yes you can

  Answered 3 years ago by ACabelloVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this tv a auto volt?

Asked 3 years ago by Anonymous.

• A:Answer Hello there, The specification of this model is allowed for 120 V insignia Support Renee www.insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAbout this TV, I see it has the two stands at the edges. Can this TV be mounted with a base table top stand in the center instead of the two stands at the end?? Thank you

Asked 3 years ago by EP.

• A:Answer The TV is designed to have the stands on the sides or to be mounted on a wall. The sensor for the remote is in the center. It's not designed to have the stand in the middle.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)