Questions & Answers

Q: QuestionDoes this soundbar have dialogue enhancement?

• A:Answer Yes, this soundbar features dialogue enhancement.

Q: QuestionIs a subwoofer included with this soundbar system?

• A:Answer Yes, a subwoofer is included with this soundbar system.

Q: QuestionAre satellite speakers included with this soundbar?

• A:Answer Yes, satellite speakers are included with this soundbar system.

Q: QuestionDoes this soundbar support high resolution audio?

• A:Answer Yes, this soundbar supports high resolution audio.

Q: QuestionCan I connect to this soundbar using bluetooth?

• A:Answer Yes, you can connect to this soundbar using bluetooth.

Q: QuestionAre there multiple audio modes available on this soundbar?

• A:Answer Yes, there are four audio modes available: Music, Movie, News, and Night.

Q: QuestionMy satellite speakers will not pair, automatically or manually. The bass speaker did connect as soon as it was plugged in. What's the problem here?

Asked 6 months ago by Dan.

• A:Answer Try to re-pair all the speakers at the same time. I had a similar issue where the subwoofer and one satellite speaker would not pair. I chatted with insignia support and they wanted me to exchange the unit. However, I got everything to work just fine by pressing the pair button on ALL speakers (SUB, SURR and SURL) then pressing and holding the source botton on the sound bar until the display showed 'Paring'. Basically if seems that if any one speaker has paired it blocks the pairing of any other speakers.

  Answered 5 months ago by AnonymousVerified Purchase

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Q: Questioncan rear speakers volume be adjusted?

Asked 5 months ago by Bill.

• A:Answer The Surround setting on the remote lets you increase the volume on the rear speakers relative to the front.

  Answered 4 months ago by ThatGuyVerified Purchase

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Q: QuestionDo the rear speakers have to be plugged into an outlet? Are they also connected to each other as well?

Asked 7 months ago by pokerman78.

• A:Answer Hello, all the Insignia speakers do need to be plugged in, as they will immediately pair with each other. First you plug in all (4) speakers so they can pair with each other through your Bluetooth wi-fi, then you install the included HDMI Cable to your HDMI Arch input on your TV and the Soundbar. Very easy setup. Hope this helps.

  Answered 7 months ago by Senniebum1Verified Purchase

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Q: QuestionIs there a way to turn off energy star setting? Whenever there's a quiet part in the audio, the sound cuts off - when sound is detected again, it powers back up. But this turns off with just 1/4 second of silence.

Asked 5 months ago by RichardD.

• A:Answer After having the same issue, my solution was to change my soundbar input and then change the audio type within my tvs settings from auto to stereo (Roku tv). Im sure most tvs have similar settings so it might be worth giving these a shot.

  Answered 5 months ago by EasedcookieVerified Purchase

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Q: QuestionCan this be connected to a fire stick?

Asked 6 months ago by Anonymous.

• A:Answer You would need the Fire Stick plugged into the TV and then you can either go from the TVs HDMI (ARM/ eARC) port/ Optical/ or Aux ports to the soundbar. To get that full Dolby Atmos effect you want to use HDMI.

  Answered 6 months ago by JustThatOneGuyVerified Purchase

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Q: QuestionWhat stands work with the rear speakers?

Asked 7 months ago by Tee86.

• A:Answer I actually bought the Insignia brand speaker stands for $50 and was pleasantly surprised by the variety of mounting hardware; with these speakers you have to use the included flat base and the adhesive pad and glue them to the top of the speaker stands. Seems to be working fine so far though it is not in my mind an optimal solution.

  Answered 6 months ago by PaulVVerified Purchase

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Q: QuestionHow many watts RMS and peak watts power is this system

Asked 4 days ago by DrROSS.

Q: QuestionWhich remotes do you recommend as a replacement, purchased open box and it did not come with a remote when it was supposed to and support states, they are no replacement remotes available.

Asked 1 week ago by AmauriG.

Q: QuestionWill this soundbar downmix to Dolby Pro logic or Pro logic 2 if I connect a laserdisc player or vcr in the aux input?

Asked 3 weeks ago by Keith.

Q: QuestionAre the speakers wireless.

Asked 1 month ago by Anonymous.

• A:Answer Hello! Thank you for your question. The Insignia - 5.1.2 Channel Home Theater system uses wireless audio for both the subwoofer and the rear satellite speakers, so you don’t need any speaker wires, each piece just plugs into power and they automatically pair with the sound bar. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionRecently, purchased this item question is, can I use a different satellite rear speakers because the one that came with the surround sound are too low.

Asked 1 month ago by Larry.

Q: QuestionIs this compatible with the Onn. Roku tv

Asked 1 month ago by Ajh529.

• A:Answer Hello! Thank you for your question. The Insignia - 5.1.2 Channel Home Theater Sound bar is compatible with Onn Roku TV as long as your TV has one of the supported connection ports, such as HDMI ARC/eARC or optical audio. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionFirmware update for this insigniaTM - 5.1.2 channel home theater soundbar with wireless subwoofer and rear speakers, dolby atmos, dts:x, bluetooth

Asked 1 month ago by Abraham.