Questions & Answers

Q: QuestionWhat type of connectors does this cable have?

• A:Answer This cable has a USB-C connector on one end and an HDMI Type A connector on the other.

Q: QuestionWhy should I choose a cable with nickel-plated connectors?

• A:Answer The nickel-plated connectors on this cable help to protect against corrosion, which improves wear resistance and ensures a longer lifespan for the cable.

Q: QuestionCan I use this cable to mirror my laptop screen to an external monitor?

• A:Answer Yes, you can use this cable to mirror or extend your display to an HDMI-enabled monitor.

Q: QuestionDoes this cable work with Windows operating systems?

• A:Answer Yes, this cable is compatible with Windows 11 and Windows 10.

Q: QuestionHow long is this Insignia cable?

• A:Answer This Insignia cable is 6 feet long.

Q: QuestionWhat is the benefit of having a braided cable?

• A:Answer The braided design of this cable provides increased durability and flexibility, making it less prone to damage from bending and twisting.

Q: QuestionDoes this cable support DisplayPort alt mode to connect my iPhone 16 pro to an HDMI monitor?

Asked 2 months ago by Akin0.

• A:Answer I tried it and it works great with my LG Ultragear+ monitor

  Answered 1 month ago by Akin0Verified Purchase

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Q: QuestionWhat about 4k resolution what frequency does it support then?

Asked 2 months ago by SamT.

Q: QuestionIs this bidirectional? I need to go from HDMI output to type c screen

Asked 4 months ago by Mike.

Q: QuestionDoes this work with Ultra-Wide monitors?

Asked 4 months ago by Dawgdude.

• A:Answer Hi Dawgdude, thanks for reaching out! Yes, this will work with ultrawide monitors. Just be sure that your computer's USB-C port supports display output, as some USB-C ports are only designed for charging. We hope this helps! If you have any further questions, feel free to ask. Carl | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it Support 4K at 120Hz?

Asked 5 months ago by Lax15.

• A:Answer The Insignia™ 6’ 8K Ultra HD USB-C to HDMI 2.1 Braided Cable supports video resolutions up to 8K at 60Hz and 4K at 60Hz. While it utilizes the HDMI 2.1 standard, this specific model does not support 4K at 120Hz. Patricia | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this stream Disney + and Prime in a vehicle? Have bought two other HDMI cords with no luck. Will play YouTube through the phone onto the screens, but not Disney or Prime.

Asked 1 year ago by Luke.

• A:Answer The Insignia™ 6’ 8K Ultra HD USB-C to HDMI 2.1 Braided Cable should technically support streaming services like Disney+ and Prime Video, as it is designed to transmit video and audio from your USB-C device to an HDMI display. However, some streaming services have HDCP (High-bandwidth Digital Content Protection) requirements that might prevent them from working through certain cables or adapters. Here are a few things you can try: 1. Ensure HDCP Compliance: Make sure the cable and the display device (e.g., car screen) support HDCP. 2. Check Device Settings: Ensure your phone’s settings allow for screen mirroring or casting. 3. Update Apps and Firmware: Make sure both your streaming apps and your device’s firmware are up to date. If these steps don’t resolve the issue, it might be worth trying a different cable or adapter that explicitly states HDCP compliance. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I connect a lightning adapter to the usb-c an it would be able to work from my iPhone 13?

Asked 1 year ago by Oats.

Q: QuestionDo I need to download an app to be able to screen mirror on my TV from a cellphone?

Asked 1 year ago by Deeboyster.

• A:Answer No, this is a physical cable that attaches to your usb c port and direct to a tv, monitor or projector.

  Answered 1 year ago by JeanVerified Purchase

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Q: QuestionIf I plug that into my phone in the USBC and the HDMI into the television will I be able to mirror to the TV

Asked 1 year ago by Anonymous.

• A:Answer Yes, this does that exactly, without needing a dongle.

  Answered 1 year ago by JeanVerified Purchase

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Q: QuestionDoes this cable support VRR, Free-Sync, G-Sync?

Asked 8 months ago by VRR.

• A:Answer Thank you for your inquiry! The Insignia™ 6’ 8K Ultra HD USB-C to HDMI 2.1 Braided Cable supports high-resolution video and audio transmission, but it does not explicitly mention support for VRR (Variable Refresh Rate), FreeSync, or G-Sync in its specifications12. For gaming features like VRR, FreeSync, and G-Sync, it's essential to ensure that both the cable and the connected devices (such as the monitor and graphics card) support these technologies. If you need a cable specifically for gaming with these features, you might want to look for one that explicitly states compatibility with VRR, FreeSync, and G-Sync.

  Answered 8 months ago by InsigniaCustomerSupport

  
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