Questions & Answers

Q: QuestionWhy do we have to restart our insignia fire tv every two days? It turns on but nothing happens until we restart it. We bought the tv 4 months ago was working great until about 3 weeks ago until this keeps happening.

Asked 2 years ago by Katee.

• A:Answer I purchased this tv on Oct 8 2023 online . Picked it ip on 12th. Hooked it up and started watching on 13th. Wouldn't turn on Oct 19. Less than a week! Aftet several weeks mother board was replaced on Dec 1. While I was waiting for the repair I asked Best Buy via Facebook Messenger (I tried to call the local store and no luck) wanting to exchange for a more expensive and better Samsung tv. Answer was "no" just wait for the repair! I've been purchasing from Best Buy for many years. Since they pulled the plug on me I might consider pulling the plug on them! Poor customer service!

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat is the actual width end to end?

Asked 2 years ago by Mistry.

• A:Answer 62 1/2 “ width

  Answered 2 years ago by DarrenLVerified Purchase

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Q: QuestionIs the wired network port on my insignia ns-70df710na21 the slow 10/100 or a 1gb port installed on most network gear included today as standard equipment? Port my be source of bottle neck, causing buffering issues of 500Mb connection.

Asked 2 years ago by TechnicianDarryl.

Q: QuestionIs there a YouTube tv app loaded in the tv

Asked 3 years ago by Scott.

• A:Answer Yes.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the manufactures warranty on this tv?

Asked 3 years ago by BeePeachy.

• A:Answer It is 2 yrs

  Answered 1 year ago by LaquandaDVerified Purchase

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Q: QuestionDoes this unit have optical out....?

Asked 3 years ago by Tophat.

• A:Answer Yes

  Answered 3 years ago by JormarFVerified Purchase

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Q: Questioncan you get local channels on the insignia

Asked 3 years ago by blue.

• A:Answer Yes you can...

  Answered 3 years ago by GEMSVerified Purchase

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Q: QuestionWe bought for outdoor living area. As we live in country we didn’t have internet. We have dish tv. How do we get it to connect to Dish?

Asked 3 years ago by Anonymous.

• A:Answer Connect coaxial cable between the tv and your dish box.

  Answered 2 years ago by Anonymous

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Q: QuestionTV is on sale now 419.99?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by JormarFVerified Purchase

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Q: Questionwhat is the distance (inches) from the outside of one of the legs to the outside of the other leg?

Asked 3 years ago by dsom8.

• A:Answer Hello Distance, The distance between the tv legs is 56.1". Insignia Support Molina

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow tall is this tv

Asked 3 years ago by Pickle.

• A:Answer TV is 34 3/4" high with out the legs (stand) and 37" high with the legs on.

  Answered 3 years ago by TahlequahSooner

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Q: QuestionIs there a power button on the TV? This is a deal breaker. I recently bought a 55" Fire TV that can ONLY be turned on with the remote and I don't like this feature.

Asked 3 years ago by Granny.

• A:Answer Hello Susan, It is usually at the bottom of the TV on the left, right, or center, or on the left or right side or back. Insignia Support, Merjorie

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow many Bluetooth headphones it can pair at once?

Asked 3 years ago by Swap.

• A:Answer Hi, 2 sets of Insignia wireless headphones and docking stations can be used on one TV at the same time. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat's the difference between this tv and the other one with Model:NS-70DF710NA21 and SKU:6407659? Both have the same name - "Insignia™ - 70" Class F30 Series LED 4K UHD Smart Fire TV", but this one costs $20 more than the other one.

Asked 3 years ago by Difference.

• A:Answer Hi Difference, I checked the specifications and they are almost the same, the difference is the make and model of both TV's. Insignia Support Lea https://www.insigniaproducts.com/

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you connect a cable box to this tv?

Asked 3 years ago by lyebye0.

• A:Answer Yes

  Answered 3 years ago by TVGIRLVerified Purchase

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Q: QuestionDoes this have NextGen ATSC 3.0 Tuner?

Asked 3 years ago by BBQuest2022.

• A:Answer Yes

  Answered 3 years ago by JormarFVerified Purchase

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Q: QuestionTrying to connect my cable box through HDMI ports and every port says no signal detected. I’ve used 4 different HDMI cables and the TV is brand new. How can I resolve this issue?

Asked 1 year ago by YYZZ.

• A:Answer Hey there, YYZZ! Thank you for raising this concern regarding your Insignia™ - 70" Class F30 Series LED 4K UHD Smart Fire TV. I understand that it can be quite frustrating to have this issue on your TV. Please try to power cycle the device by turning it off and unplugging it from the socket. Wait for 30 seconds before plugging it back in. Please also ensure that you are in the right input on your TV settings. If the problem still persists, it is recommended to call our Insignia Support: 877-467-4289, for further assistance. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/insignia-70-class-f30-series-led-4k-uhd-smart-fire-tv/6492968.p?skuId=6492968

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is weight???

Asked 1 year ago by Anonymous.

• A:Answer I don’t know but it’s not heavy at all

  Answered 1 year ago by Smiley1961Verified Purchase

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Q: QuestionCan I watch VHS on this tv

Asked 1 year ago by Dd.

• A:Answer Hi, This supports HDMI ARC and HDMI eARC. Sends audio directly from the HDMI jack to a compatible soundbar or AV receiver, removing the need for an extra cable. For more product details, please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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