Questions & Answers

Q: QuestionWhat is the color of this ice maker?

• A:Answer The ice maker comes in white color.

Q: QuestionWhich Insignia refrigerators is this ice maker kit compatible with?

• A:Answer This ice maker kit is compatible with select Insignia refrigerators, a complete list of models can be found in the features section.

Q: QuestionHow much ice can this ice maker produce in a day?

• A:Answer This ice maker can produce up to 2.7 lbs of ice per day.

Q: QuestionDoes this ice maker have an auto stop feature?

• A:Answer Yes, it has an auto stop function that detects when the ice bucket is full and stops the ice making process to prevent overflow.

Q: QuestionIf I order this ice maker along with the Insignia 18 cu. ft. refrigerator, will Best Buy install it?

Asked 3 years ago by Anonymous.

• A:Answer Hi, Yes, Best Buy will install it as long as you will make an appointment to have installed by a technician. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhen will this be available again?

Asked 3 weeks ago by David.

Q: Questionwhere can I download the Owners Manual for this ice maker?

Asked 1 month ago by Rich.

• A:Answer Click the "Features" tab and you should be able to pick English, Spanish, etc. to download

  Answered 5 days ago by CustomerVerified Purchase

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Q: QuestionI would like an ice maker kit NS-ICEF2W2 but the only options are pickup or delivery (for 89.99). Can I just get it shipped to my address (Fed-EX or UPS) for less money than $89.99? Why isn't shipping an option?

Asked 2 months ago by Enquirer.

Q: Questioncould you please help me to purchase the ice maker for Insignia fridge model: ns-rss26ss0

Asked 7 months ago by Anonymous.

Q: QuestionDoes this ice maker filter the water it makes ice with?

Asked 11 months ago by Anonymous.

• A:Answer No, You must install a filter separately.

  Answered 10 months ago by DebRoweVerified Purchase

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Q: QuestionDoes this product have a water filter ? My water and ice smell bad.

Asked 1 year ago by Filter.

• A:Answer Hi! The Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators (NS-ICEF2W2) does not come with a built-in water filter. If your water and ice smell bad, it might be due to impurities in the water supply. To address this issue, you can consider installing an external water filter to your refrigerator’s water line. This can help improve the taste and smell of your water and ice. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionHi, cannot locate the water hook up on our Insignia bottom freezer (NJ-RBM18SS0) can you direct me to it.

Asked 1 year ago by Insignia.

Q: QuestionI need an icemaker assembly for RSS26SSO 26.3' cu side by side. Is this the correct icemaker?

Asked 1 year ago by Haksaw.

• A:Answer Thank you for your inquiry! No, the Insignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators is not the correct icemaker for your RSS26SSO 26.3 cu side by side refrigerator. You would need to find an icemaker assembly specifically designed for your refrigerator model. You can check with the manufacturer or retailer for the correct replacement part. Keith | Insignia Support https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a water filter available for this ice maker? As my water tastes terrible and I have filters on my sinks and was hoping the ice maker also had a filter.

Asked 1 year ago by kevin.

• A:Answer Hi Kevin! We are offering water replacement filter at bestbuy.com. Feel free to check it out or call our customer service for further assistance at 1-877-467-4289. JC | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan replacement ice storage bin be purchased?

Asked 1 year ago by Anonymous.

• A:Answer Hi there, As I have checked it here there is no option, you can try to check in the open market Renee, Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionI just installed a brand new ice maker ,it is going through the cycles ,but is not making any ice,yes water is on.

Asked 2 years ago by Anonymous.

• A:Answer The arm on my ice maker is lowered down meaning something’s wrong with it. It’s not making ice. I have tried resetting the button and I don’t see it making ice. This is horrible.

  Answered 5 months ago by Anonymous

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Q: QuestionWill this ice-maker work with the Insignia - 18.6 Cu. Ft. Bottom Freezer Refrigerator - Model:NS-RBM18SS0

Asked 2 years ago by jonV.

• A:Answer I just purchased an Insignia with top freezer & it works well. I would presume it would work with a bottom freezer. They probably work with the same mechanical process.

  Answered 2 years ago by MarnieVerified Purchase

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Q: QuestionYour answer to a question states that this refrigerator Model #NSRTM-18SS2 has a variety of models of icemaker. I have read several complaints about the icemaker not working that is shown with this refrigerator, NS-ICEF2W2. What are other options?

Asked 3 years ago by Judy.

• A:Answer Your refrigerator manual has a suggested model that is compatible with the fridge type you buy. Be sure to check that compatibility before install.

  Answered 3 years ago by redxh41Verified Purchase

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Q: Question24 hrs. No ice Hit reset button. Try turns as ifdumping ice. Then water comes on while in dump position. Waters bin. Reset again and does same thing. Dumps water while tray isupdide down ? What is issue?

Asked 1 year ago by Puzzled.

• A:Answer Hi, Puzzled. Thank you so much for addressing your concern with regards to our Insignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators - White. It is really frustrating that you have waited for 24 hours for the ice maker to work, but instead of making ice it is only dumping water. Usually, when the ice maker kit has been properly installed it will be making ice. Some underlying factors that cause this, is that the freezer temperature is too high, so you need to adjust it, or there may be something mechanically wrong with the ice maker itself. For more information, you can access the link below, go to features and download the user's manual, or you can reach out our Insignia Hotline Support at 1-877-467-4289. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053

  Answered 1 year ago by InsigniaCustomerSupport

  
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