Questions & Answers

Q: QuestionIs this adapter compatible with Chrome OS?

• A:Answer Yes, this adapter is compatible with Chrome OS versions 67 through 90.

Q: QuestionHow long is the cable on this adapter?

• A:Answer The adapter has a short, braided cable that is 0.32 feet long.

Q: QuestionDoes this adapter require any additional software to use?

• A:Answer No, this adapter uses plug-and-play technology, so you don't need any additional software for an effortless connection.

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer This USB-C to HDMI adapter supports resolutions up to 4K Ultra HD at 60Hz (3840 x 2160).

Q: QuestionWill this product work with my MacBook Pro?

Asked 3 years ago by George.

• A:Answer Yes it does

  Answered 3 years ago by JeffVerified Purchase

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Q: QuestionI need to know what hdmi-C cord is compatible with a Samsung Galaxy A14 5G

Asked 1 year ago by Jen.

• A:Answer Thank you for your inquiry! The Insignia™ USB-C to HDMI Adapter - Black is compatible with the Samsung Galaxy A14 5G, allowing you to connect your phone to an HDMI-equipped display. To use it, simply connect the USB-C end of the adapter to the USB-C port on your Samsung Galaxy A14 5G. Then, connect an HDMI cable to the HDMI port on the adapter, and plug the other end of the HDMI cable into your HDMI-equipped display, such as a TV or monitor. This setup will enable you to mirror or extend your phone's display to a larger screen, providing a convenient way to view content from your phone on a bigger display. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-hdmi-adapter-black/6473497.p?skuId=6473497

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a 48Gbps USB C to HDMI 2.1 Adapter? Does this work for gaming at 8k? No where in specifications does it say if this is HDMI 2.1.

Asked 6 months ago by Clark.

• A:Answer Hi Clark! The Insignia™ USB-C to HDMI Adapter (Model: NS-PA3CHD) supports resolutions up to 4K Ultra HD. It does not support HDMI 2.1 or 48Gbps bandwidth, which are required for gaming at 8K. For more product information, feel free to ask. |Angelica| Insignia Products|

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: QuestionI have a phone with a C Port and want to use Dish Anywhere to pull up a move and display it on my Insignia TV which as both HDMI ports and USB. I would like to know if this will work and also charge my phone at the same time.

Asked 3 years ago by Deb.

• A:Answer Hello Deb. If your phone supports MHL, connect it to the HDMI MHL adapter and attach an HDMI cable, and then connect to your TV. Don't worry about your phone or tablet battery running out of juice, because this kind of adapter has a charging port so your device can charge while you watch. Mary II Insignia Products Customer Support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the use of this, if this not complement the USB-C without DP alt Mode as the USB-A to VGA Insignia used to sell? For this idea I'd rather just buy a USB-C to HDMI cable and connect it directly...

Asked 3 years ago by SantiagoA.

• A:Answer Hi Santiago, Your computer doesn’t have to have an HDMI port to connect to an extra display. This USB-C to HDMI adapter converts a USB-C output (with DP alt mode) to an HDMI input, letting you connect your computer to an HDMI-enabled TV, monitor or projector. Insignia Support, Merjorie www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a bidirectional adapter or is it only USB c to hdmi? Can it be hdmi to usb C?

Asked 3 years ago by Fishouse.

• A:Answer This adapter only extends or mirrors most USB-C devices (with DP Alt Mode) to an HDMI-enabled display.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questioncan I use this to connect my nintendo switch to my samsung notebook laptop? I am trying to use my laptop as a monitor and I am struggling on finding the right hdmi adaptor and how to connect them.

Asked 1 year ago by mooncake.

• A:Answer Unfortunately, you can't use the Insignia™ USB-C to HDMI Adapter to connect your Nintendo Switch directly to your Samsung notebook laptop to use it as a monitor. The HDMI ports on laptops are typically output-only, meaning they send video signals out to an external display rather than receiving them. To use your laptop as a monitor for your Nintendo Switch, you would need a capture card. Here’s how you can set it up: 1. Purchase a Capture Card: - Look for a USB capture card that supports HDMI input. Popular brands include Elgato and AVerMedia. 2. Connect the Capture Card: - Plug the capture card into a USB port on your laptop. - Connect the HDMI cable from your Nintendo Switch dock to the HDMI input on the capture card. 3. Install the Software: - Install the capture card software on your laptop. This software will allow you to view the video feed from your Nintendo Switch. 4. Set Up the Switch: - Dock your Nintendo Switch and turn it on. - Open the capture card software on your laptop to see the Switch’s display. This setup will allow you to use your laptop as a monitor for your Nintendo Switch. If you need any further assistance, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with an older Android? I have a Samsung galaxy A 50.

Asked 1 year ago by Val.

• A:Answer Hi Val! Yes, the Insignia™ USB-C to HDMI Adapter should work with your Samsung Galaxy A50, as it is designed to work with most devices that have a USB-C port, including older Android phones. JC | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-hdmi-adapter-black/6473497.p?skuId=6473497

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this adapter work when trying to connect the HDMI cable from my Xbox One to a portable monitor with only a USB-C port?

Asked 2 years ago by Counselor.

• A:Answer maybe. Try it if not , ask geeksquad or associate what will work. buy recommended product and try that .

  Answered 1 year ago by computeVerified Purchase

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Q: QuestionWill this work with a Microsoft Surface?

Asked 2 years ago by web1.

• A:Answer Yes I bought it specifically for use with my Surface 7 pro

  Answered 2 years ago by Fly2Verified Purchase

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Q: QuestionDoes this cable support MHL? I want to use it to tether my Motorola Razr cell phone to my Laptop computer or my TV. Can this cable do that? Thank you.

Asked 2 years ago by Ada.

• A:Answer Yes

  Answered 2 years ago by DamonBVerified Purchase

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Q: QuestionWill this work with a usb-c display port to convert the video output to a hdmi monitor?

Asked 3 years ago by Samuel.

• A:Answer Hi Samuel. I think so. I used it to display/run a video from my laptop to a TV for a rehearsal dinner. I hope that answers your question.

  Answered 3 years ago by SusanPVerified Purchase

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Q: QuestionDoes this adapter transfer both Audio & Video?

Asked 3 years ago by Anonymous.

• A:Answer Yes… works great on my M1 MacBook Pro and Samsung 4k monitor.

  Answered 3 years ago by EarlSVerified Purchase

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Q: QuestionIs this compatible with a Motorola phone?

Asked 2 weeks ago by Motorola.

Q: QuestionDoes this adapter support arc sound bar

Asked 3 weeks ago by Bull.