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JBL - 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X - Black

Model:: JBLBAR913DBLKAM; |
SKU:: 10145224

User rating, 4.5 out of 5 stars with 1413 reviews.

Highly rated by customers for:

$1,199.95

Show only Answered Questions

Page Showing 61-80 of 151 questions

QuestionI live in a condo. So I was wondering if I could use the soundbar without the subwoofer? Can I buy the soundbar without the subwoofer? If yes where can I purchase it?
Asked 3 years ago by Manj.
- Answer As far as I know you cannot purchase without the sub. However, you can use the soundbar without the sub but you will be missing out on the true sound capabilities of this particular setup. Maybe you should consider one of the many lower priced soundbar only setups that are available.
  Answered 3 years ago by Gary
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QuestionJBL 9.1 soundbar and sub. Worked great, but now wireless detachable speakers are ALWAYS low battery within 2min of taking them off the soundbar. I am always shutting off the soundbar into standby mode. Have left it for 48hrs and still no charge. Help?????
Asked 3 years ago by jimjamm18.
- Answer Try using a pencil eraser n clean the connections parts on both main (center speaker) and detachable ones.
  Answered 2 years ago by RobertM
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QuestionJbl 9.1 sound bar Can I buy the main Bar alone without subwoofer and detachable speakers?
Asked 3 years ago by Mbu.
- Answer You can buy without sub-woofer. Detachable speakers are part of the main bar.
  Answered 3 years ago by Sony
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QuestionDo I have to have wifi to use this sound bar?
Asked 3 years ago by Steve.
- Answer No sir you do not
  Answered 3 years ago by Freezetag
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QuestionCan the surround speakers sit on speaker stands? Will they fit into surround speaker stands?
Asked 3 years ago by Techchallenged.
- Answer Our JBL Bar 9.1 includes a wall mount kit for the detachable wireless surround speakers. You have an option to purchase a speaker stand that has side clamps to secure the detachable speakers.
  Answered 3 years ago by JBL Support
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QuestionI BOUGHT THIS SOUNDBAR TWO MONTHS AGO. LAST NIGHT I WAS LITENING TO MUSIC AND THE SUBWOOFER STOPPED WORKING. THE BUTTON ABOVE THE POWER CORD DOESNT RESPOND AND THE LED LIGHT IS SOLID AMBER. I DID RESET BAR AND DISCONNECT FROM POWER BAR AND SUB. HELP!!!
Asked 3 years ago by Wero80.
- Answer Did you read the manual regarding a resync of the Bluetooth with the Sub?
  Answered 3 years ago by Realist
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QuestionWHAT SIZE USB DOES THE SPEAKERS NEED FOR CHARGING?
Asked 3 years ago by ANDY.
- Answer Works with micro usb. I’m using Best Buy essentials™ - 9' Micro USB to USB Charge-and-Sync Cable - Black
  Answered 3 years ago by goodproduct
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QuestionWhy front central channel ( speaker near to jbl logo )is not giving sound for any type of audio ? Is this defect or any setup needed ??
Asked 3 years ago by akashnikam.
- Answer Make sure that the soundbar is not muted. 1. On the remote control, select the appropriate audio input source. 2.Connect the soundbar to your TV or other devices properly. 3. Restore the soundbar to factory settings by pressing and holding the power and source buttons for more than ten seconds. seconds. Now that the speaker has been reset, you may now set it up again. If you need more help, please contact us so we can assist you.
  Answered 3 years ago by JBL Support
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QuestionSoundbar stuck on LOAD. tried to factory reset and other options but wont go away. Customer Support doesnt help, have the soundbar for a couple years now so its out of warranty. Pretty disappointed how it cant get replaced granted I loved the setup.
Asked 3 years ago by StuckOnLoad.
- Answer Hard restart system by unplugging electrical cords all soundbar and bass unit for at least 5 minutes, replug& restart but this system has 3 different ways to connect and mine is connected to HDMI ports on the TV, or try cable wire method that is setup instructions Once other hint is, I do not put all big appliances one wall outlet with a 6 surge protector, mine has two different outlets with 3-4 on one surge protector outlet. I hope this info helps or call product support or also internet-Google.
  Answered 3 years ago by BruceG
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QuestionVoice is hard to hear over music and background sound?
Asked 3 years ago by Anonymous.
- Answer We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Bar 9.1 Surround: 1. Try using a different source, e.g., (phone, tablet) and connect via Bluetooth for us to check if the sound of the soundbar would still be the same. 2.Try watching or playing music from different sources, e.g., (Netflix, YouTube, cable box). 3.0 Try connecting the soundbar to a different TV to check the audio. 4. Please make sure that the audio settings of your TV are set to Bitstream. If you need more help, please reach out to our Customer Support.
  Answered 3 years ago by JBL Support
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QuestionHello, how to learn the combination of control buttons, it is not in the manual
Asked 3 years ago by Hossein.
- Answer Please reach out to our JBL Customer Support so that we can help you with the controls that you want to learn. Thank you.
  Answered 3 years ago by JBL Support
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QuestionI have the jbl sb400 cinema sound bar with a subwoofer. Can i connect the 9.1 soundbar with the old subwoofer instead of the new one ?
Asked 3 years ago by Liad.
- Answer The subwoofer of the JBL SB400 can't be connected to other JBL soundbars.
  Answered 3 years ago by JBL Support
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QuestionI love the sound of these speakers with streaming music from my phone via Bluetooth. However, I am using a DISH satellite with connected to the Samsung TV and the sound isn't as loud . What am I doing wrong?
Asked 3 years ago by Tony.
- Answer Tony, It sounds like your Samsung TV is still trying to use the sound from its own internal speakers. On you TV use the remote to change the source from original Coax or HDMI input to the new HDMI input to the soundbar. You will then need to use the small remote that came with the soundbar to adjust the volume. And you can always call BestBuy Geek Squad. Enjoy.
  Answered 3 years ago by beggemeyer
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Questionhooked it up to my Samsung TV by Bluetooth. It works okay, but the sound isn't as bold or strong. I double checked it by hooking up my phone by Bluetooth and the sound was excellent. How can I get the same quality when watching a movie?
Asked 3 years ago by Mike.
- Answer The best way is to use an HDMI cable to really get the most out of the system. Bluetooth is not capable of producing the amount of quality needed to get lossless audio. I either watch movies on my PlayStation to get true lossless audio or when I stream a movie I use the eArc feature to enjoy the Dolby Atmos or DTS X. Apple TV 4K using HDMI 2.1 to TV then eArc to soundbar using HDMI or HDMI 2.1 Sky was recommended to me and it sounds amazing. I’m in love with this system. Hope that helps.
  Answered 3 years ago by Wayne
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QuestionMy side speakers and my subwoofer is not producing any sound, any idea?
Asked 3 years ago by Bigboy.
- Answer You may try to perform a factory reset by pressing and holding the POWER and SOURCE buttons for 3 seconds. You can now start all over with installing your BAR 9.1 Surround. If the problem still persists, please contact our customer support service via our official website or toll-free hotline.
  Answered 3 years ago by JBL Support
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QuestionMy soundbar turns on at night HDMI CEC is turned off on the TV LG c1 and also PS5 has CEC turned off. Why is it like that
Asked 3 years ago by pucio.
- Answer THE JUNE 2022 FIRMWARE UPDATE FIXED THIS FOR ME. I have a JBL 9.1G connect to a Sony X9500G. facing same issue. withing 5 mins of TV turning off, soundbar wakes up. this was causing the read speakers not to charge and to discharge fast. I worked with JBL support for 6 months and escalated to the highest levels, and suddenly they released a firmware which fixed it for me.
  Answered 3 years ago by Ajitcherian2
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QuestionHi, why not use the device settings options in the manual, how do we know, _and + and what does it do?
Asked 3 years ago by Hossein.
- Answer In this system you don't see menu all you've to do keep pressing the left or right button below the volume button until you see the options you want.
  Answered 3 years ago by Perfect
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QuestionDoes the sound bar have AUX port?
Asked 3 years ago by Tyler.
- Answer no aux port, hdmi in and out, usb,optical, ethernet only.
  Answered 3 years ago by ZBeliever
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QuestionCan the satellite speaker work independently of the sound bar (e.g. for use in a separate room on its own)?
Asked 3 years ago by Mark.
- Answer The satellite speakers of our JBL Bar 9.1 only works with our JBL Bar 9.1. It doesn't have the ability to work on its own.
  Answered 3 years ago by JBL Support
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QuestionCan you add speakers to this system?
Asked 3 years ago by Levi.
- Answer No
  Answered 3 years ago by Itsme
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Showing 61-80 of 151 questions

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