Questions & Answers

Q: QuestionCan I use an app to customize the sound of these earbuds?

• A:Answer Yes, you can use the JBL Headphones app to customize the sound.

Q: QuestionDo these earbuds have a built-in microphone?

• A:Answer Yes, these earbuds have a built-in microphone.

Q: QuestionWhat is the total playback time for these earbuds?

• A:Answer The total playback time for these earbuds is up to 40 hours.

Q: QuestionAre these earbuds water resistant?

• A:Answer Yes, these earbuds are water and dust resistant with IP54.

Q: QuestionHow many bluetooth devices can these earbuds connect to?

• A:Answer These earbuds can connect to up to eight bluetooth devices.

Q: QuestionHow long does it take to fully charge these earbuds?

• A:Answer It takes two hours to fully charge these earbuds.

Q: QuestionHow do you turn them on or off

Asked 3 months ago by Bioman.

• A:Answer to pause, just tap the side of the earbud. If you are done using all together just put them back inside the case. Once they are taken out of the case they automatically connect to your device.

  Answered 2 months ago by Pkavanah

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Q: QuestionCan you use either just the left one or just the right one at a time?

Asked 5 months ago by MicroG.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes you can.

  Answered 4 months ago by ChelseaVerified Purchase

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Q: QuestionDo these have independent volume control?

Asked 5 months ago by volumecontrol.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, our JBL Vibe Beam 2 has volume control. We recommend connecting your headphones to our JBL Headphones App after pairing them with your device. In the app, go to "Gestures" and tap on Customized Gesture and select Volume Control.

  Answered 5 months ago by JBL Support

  
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Q: QuestionCan you track them if somebody steals them

Asked 6 months ago by Jr.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer No, there's no GPS-related tracking.

  Answered 5 months ago by HarveyPVerified Purchase

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Q: QuestionCan I also pair it with an Iphone?

Asked 6 months ago by JeanD.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, our JBL Vibe Beam 2 TWS earbuds can be paired with an iPhone. They are compatible with any Bluetooth-enabled device, including iPhones.

  Answered 6 months ago by JBL Support

  
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Q: QuestionDo they stay in your ear? Thx

Asked 2 weeks ago by Belka.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, better than air pods in my opinion.

  Answered 1 week ago by DMR57Verified Purchase

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Q: QuestionWill they connect to my Mac Book Pro???

Asked 3 weeks ago by Nick.

• A:Answer Thank you for your inquiry. Our JBL Vibe Beam 2 supports Bluetooth connectivity. As long as Bluetooth is enabled on your MacBook Pro, you will be able to successfully pair and connect the earbuds.

  Answered 3 weeks ago by JBL Support

  
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Q: QuestionAre they compatible with the iPhone? Am I better getting apple AirPods? What’s the difference?

Asked 1 month ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes they will connect. Its a matter of personal preference. For me apple is good with sound and quality and these have the same outcome as Apple. However, new apple airpods have two different airpods. One with noise canceling (more expensive) while one without (more budget friendly) if price isnt the issue then Apple. Those who have a budget or dont want to spend that much this are an amazing alternative. They do the same thing or if not better. They have three different settings you can set to. Ambient, talk thru and noise canceling. I hope this helps.

  Answered 3 weeks ago by JoseVerified Purchase

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Q: QuestionWill they charge wirelessly?

Asked 2 months ago by Brew74.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer No. On the case, there is a USB c plug to charge them.

  Answered 3 weeks ago by JoseVerified Purchase

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Q: Questionwireless ?

Asked 2 months ago by dav.

• A:Answer Yes, totally wireless

  Answered 2 months ago by JohnnyR

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Q: QuestionCan I use these in the shower? I see that they waterproof but like I’m from an age that electronics would kill you if you had them in the bath/shower. So just want to be sure. Not that I think they will murder me. But I don’t want to murder them either.

Asked 3 months ago by CatieK.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Better take advantage of your bath to relax and clean yourself.

  Answered 2 months ago by arnoldaleVerified Purchase

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Q: Questiondoes the case come with cable to charge the case charge

Asked 4 months ago by mimi.

• A:Answer Yes it does

  Answered 4 months ago by CarmenQ

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Q: QuestionCan you put on a motorcycle helmet with these in your ears

Asked 4 months ago by Carl.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes you can because of you can wear them while wearing headsets.

  Answered 1 week ago by KingstonR

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