Questions & Answers

Q: QuestionCan the earbuds pair with my face time call?

Asked 5 years ago by Else.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Yup, they work great with FaceTime calls.

  Answered 4 years ago by Gadi

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Q: Questiondo these work with a ps4?

Asked 5 years ago by gamer.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Hello, Yes, they will indeed work for audio. You will need to be hard wired to take advantage of online communication. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty. We want to help you #FINDYOURGO JLab Audio

  Answered 5 years ago by JLab Audio Team

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Q: QuestionHad these for a while but last week I noticed that it kept disconnecting and repeating "battery medium" so I put it on the charger. Tried to use them this morning and can't get them to power on. No light illuminates when charging either. So disappointed!

Asked 5 years ago by Ledachick.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Hello, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty. We want to help you #FINDYOURGO JLab Audio

  Answered 5 years ago by JLab Audio Team

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Q: QuestionHow do I know if they’re charging ? How long does it take to charge ?

Asked 5 years ago by Justin.

• A:Answer Hey justin, The led light will go from red to blue. You're looking at 2 hours for charge. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty. Kind Regards #TeamJLab Customer Support

  Answered 5 years ago by JLab Audio Team

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Q: QuestionHow is the call quality?

Asked 5 years ago by Smoua.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Hey smoua, The fit sport will get the job done. The jbuds air executive will be the best. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info. Kind Regards #TeamJLab Customer Support

  Answered 5 years ago by JLab Audio Team

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Q: QuestionWhat is the bluetooth range?

Asked 6 years ago by Laurel.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer In a open area is arround 25 feet

  Answered 5 years ago by Wiltech

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Q: QuestionWhat is the distance I like to sit my device away from my work

Asked 6 years ago by Jg.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer about 5 feet

  Answered 5 years ago by OverTheHill

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Q: QuestionCan we mute, pick and drop call from this earbuds?

Asked 6 years ago by Gem.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Yes,you can pick up a call and end it. We had two of these and both were super easy to set up.

  Answered 6 years ago by Mari

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Q: QuestionCan you sinc these with more than one device( iPhone and scan disc player)?

Asked 6 years ago by TU.

• A:Answer Not at the same time but so far I have connected them via Bluetooth to my phone, my work laptop, my home laptop and my family's devices

  Answered 6 years ago by DMel

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Q: QuestionHow good is the mic ?

Asked 7 years ago by Wesley.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Good enough for the price

  Answered 6 years ago by Nella7

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Q: QuestionDoes it have the signature audio feature?

Asked 7 years ago by Brody.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer No does not

  Answered 6 years ago by Nella7

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Q: QuestionCan these also be use for phone conversation or they just for listening to music??

Asked 7 years ago by Santa18.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer You can use these as headphones as well as to make and take calls.

  Answered 6 years ago by Mari

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Q: QuestionDoes this have a microphone, to be able to answer calls? Thanks!

Asked 7 years ago by kj77.

• A:Answer Yes.

  Answered 7 years ago by FalconVerified Purchase

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Q: QuestionIs this JLab earbuds set Bluetooth 5.0? Thanks! ♐

Asked 4 years ago by AladdinSane.

• A:Answer Zero tolerance

  Answered 2 years ago by user618848

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Q: QuestionThe earbuds will not connect to my iphone 12. What can I do?

Asked 5 years ago by Anonymous.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer They connect but the left one stopped working over a month ago

  Answered 4 years ago by Book

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Q: QuestionI am planning on wearing these to sleep. If I have my phone set on a timer, will the earbuds eventually turn off? Or will they stay on all night and have to recharge them each day?

Asked 6 years ago by TU.

• A:Answer You will need to re charge them. The battery life isn’t great. I’ve also tried wearing them to sleep and if you are sensitive to light while sleeping I wouldn’t recommend these. There is a blue light that continuously blinks while the headphones are on. It drove me crazy. They also aren’t very comfortable if you lay on your side

  Answered 6 years ago by Britni602

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Q: QuestionHow do yo answer the phone call on these?

Asked 6 years ago by lbs1.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer One quick press on the center button. The same button used to turn the earphones on/off.

  Answered 6 years ago by zach

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Q: QuestionWhy won't it let me answer or take calls Everytime I get a call I tried to use my earbuds to answering to talk through but they don't work is there a way I can get it to sync to a call so that way I could use it for calling

Asked 6 years ago by Joelb.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Try rebooting them

  Answered 6 years ago by Chic

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Q: QuestionAm I able to swim or shower with these or are they only water resistant not water proof

Asked 6 years ago by Sam.

This question was asked about the related product: JLab - Fit Sport Fitness Earbuds Wireless In-Ear Headphones - Black

• A:Answer Hey Sam, Though very water resilient, we do not recommend that the fit sport headphones be submerged under water or exposed to direct water for longer than 2 minutes. If need be, please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more specifics. We want to help you #FINDYOURGO JLab Audio

  Answered 6 years ago by JLab Audio Team

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