Questions & Answers

Q: QuestionWhat is the refresh rate of the display?

• A:Answer The refresh rate of the display is 240Hz.

Q: QuestionWhich processor is used in this laptop?

• A:Answer This laptop is powered by the 15th Gen Intel Core Ultra 9 275HX processor.

Q: QuestionWhat graphics card does the laptop use?

• A:Answer It uses the NVIDIA GeForce RTX 5080 graphics card.

Q: QuestionDoes this laptop have a numeric keypad?

• A:Answer Yes, it has a numeric keypad.

Q: QuestionHow much RAM does the Lenovo Legion Pro 7i have, and is it expandable?

• A:Answer It comes with 32GB of DDR5 RAM, expandable up to 96GB.

Q: QuestionWhat type of display does this laptop have?

• A:Answer This laptop features a 16" 2K OLED display.

Q: QuestionWill Bestbuy be selling a config like this but with 64 GB ram and Windows 11 Pro?

Asked 1 year ago by John.

• A:Answer Hi JohnU, There are currently no Legion devices that match the description of what you're after that will be assorted at Best Buy. Please let us know if you have any other questions!

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionWhen can we expect it to be available? I need a laptop very soon and this would fit in my budget perfectly!

Asked 1 year ago by don.

• A:Answer Hi don, Thank you for your inquiry! We appreciate your interest in our product and excitement to purchase this Legion Pro 7i. We will share updates when possible for this system, and in the meantime, we recommend utilizing the "Notify Me" function by selecting this option that is listed below the "Coming Soon" greyed out button on the product page.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes it support Windows Hello ?

Asked 8 months ago by Saketh.

• A:Answer Hi Saketh, The Legion Pro 7i does not support any biometric security features to utilize Windows Hello. Please feel free to reach out to us with any other questions!

  Answered 8 months ago by Lenovo Product Expert

  
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Q: QuestionHello, Will the Samsung 990 PRO 4ТВ MZ-V9P4TOCW (with heatsink) fit in the first slot, and the Samsung 990 PRO 4ТВ MZ-V9P4T0B/AM (without heatsink) + Thermalright TR-M.2 Mini fit in the second slot?

Asked 10 months ago by Vadym.

• A:Answer Hi Vadym, Both SSDs may fit in the system, but since there isn't a recorded measurement of the 3-dimensional space where the storage slots reside, we cannot currently share a definitive answer. Please feel free to reach out to us with any other questions!

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionHello, I wanted to know if Bestbuy will have 64 GB and 2 TB models of this laptop? If not, can I ask the staff to make 64 GB and 2 TB models after purchasing this model?

Asked 11 months ago by Vadym.

• A:Answer Hi Vadym, As of now, a 64GB configuration of the Legion Pro 7i (10th gen) is not currently offered at Best Buy; however, if you work with Best Buy and Geek Squad, after purchasing the system, your local store should be able to facilitate the upgrades for you (fees may apply). Please feel free to reach out to us with any other questions!

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionWhat is a housing made of? It's metal or plastic?

Asked 1 month ago by Daniel.

• A:Answer Hey Daniel, The Legion Pro 7i features an aluminum chassis. Please feel free to reach out to us with any other questions!

  Answered 3 weeks ago by Lenovo Product Expert

  
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Q: QuestionIf you get this open box how do you know someone did change out the parts inside? I want to buy one but I'm nervous to get open box and have issues.

Asked 2 months ago by Sarbearftw.

• A:Answer Hey Sarbearftw, The open-box items are reviewed by a couple teams at Best Buy, including Geek Squad, to help ensure device function and integrity. If you end up with a system that presents any issues, you can bring the system into a Best Buy store within the return period to swap out the system, have it reviewed by store staff, or contact Lenovo Support at any time for assistance. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionIs it possible to buy it with an azerty keyboard ?

Asked 3 months ago by Kohnyjohn.

• A:Answer Hey Kohnyjohn, The Legion Pro 7i is offered exclusively with a QWERTY keyboard in the US. Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this come with a Gen 5 SSD or a Gen 4?

Asked 3 months ago by Techfreak.

• A:Answer Hey, This Legion Pro 7i ships with a PCIe 5.0x4 Performance NVMe drive. Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionHow much watt-hour battery capacity does this laptop have?

Asked 3 months ago by Dave.

• A:Answer Hey Dave, This Legion Pro 7i features a 99.9Wh battery. Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionDoes the open box(refurbished) laptop still come with a 1-year warranty from Lenovo?

Asked 4 months ago by Shay.

• A:Answer Hey Shay, Yes, open-box items are still eligible for the 1-year manufacturer warranty. If you purchase an open-box item and find that the warranty coverage for that unit is shorter than 12 months, we recommend visiting this Lenovo Support webpage: https://support.lenovo.com/us/en/servicerequest?ProblemType=/warranty/, selecting “Warranty start date update”, supplying the respective information, as once given a proof of purchase, the support team may be able to set your manufacturer warranty start date to align with the date of purchase and the length of coverage to its respective duration. Please feel free to reach out to us with any other questions!

  Answered 4 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this Legion Pro 7i come with the Swap able Key cap set for W, A, S, D Keys?

Asked 4 months ago by GS.

• A:Answer Hey GS, This Legion Pro 7i does not ship with any bundled accessories. Please feel free to reach out to us with any other questions!

  Answered 4 months ago by Lenovo Product Expert

  
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Q: QuestionHello, I'm having wifi connectivity issues. It keeps dropping or is very slow. Didn't have any issues until last two weeks. Is there a fix for it?

Asked 5 months ago by Mike.

• A:Answer Hey Mike, We're sorry to hear that you're having issues with your Legion Pro 7i regarding Wi-Fi connectivity. There's likely to be a conflict with Windows updates and Wi-Fi drivers. We recommend starting by ensuring you have the latest software by checking for updates via Windows and Lenovo Vantage. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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