Main Content

Questions & Answers

$297.00
Page Showing 1-20 of 72 questions
  • QuestionHow many preset programs does the microwave have?

    • Answer This microwave has 14 preset programs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does this microwave have?

    • Answer This microwave has an LED display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this LG microwave?

    • Answer This LG microwave has a capacity of 1.5 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the wattage of this microwave?

    • Answer This microwave has a wattage of 1250 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a sensor for cooking?

    • Answer Yes, this microwave uses humidity-sensing technology to automatically determine when your food is ready.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the turntable in this microwave removable?

    • Answer Yes, the turntable is removable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a child lock? I don’t want one with a child lock and if it does is it easy to deactivate?

    Asked by Rosie.

    • Answer Hi there, Rosie. Thank you for your question about the LG MSER1590S Countertop Microwave. We understand your preference regarding the child lock feature. Yes, this model does come with a child lock for safety. However, it is easy to deactivate. To unlock the controls, simply press and hold the Stop/Clear button for 3 seconds, and the child lock will turn off, allowing normal use of the microwave. [LG Microwaves] Enabling & Disabling Child Lock - https://www.youtube.com/watch?v=6jsjKL-a_e4 If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you! We appreciate your inquiry. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is a smart inverter?

    Asked by Ronne.

    • Answer An inverter is an electronic component that can produce a clean power wave as well as modulate it, so cooking is even. For example at 50% and inverter will reduce the power to 50 % versus a regular model the power will still be at 100% but it will be turned on and off by the transformer so the average is 50% (the cooking will not be even). If you do not use power level, the power is always at 100% which is not optimal for most foods.

      Answered by RajN

  • QuestionThe manual does not say how to use the power level adjustment feature. When I push that Power Level button nothing happens. I like to cook some things at 70% power, because that reduces the splattering. How is that done?

    Asked by GregW.

    • Answer To set the power levels on the LG - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER1590S, enter your desired cook time, press the Power Level button, and then use the number pad to select a level from 1 (10%) to 9 (90%) or 0 for 100%. The default is 100% (PL10). Press Start to begin cooking...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this microwave have an instant-start feature such that you can press one of the number buttons (typically up to 6 minutes) to automatically start the machine for that many minutes?

    Asked by RomPepMom.

    • Answer The Quick Start feature for the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S allows you to set 30-second intervals of High power cooking with each press of the Start/Enter button. It does not have an 'instant-start' feature that you can press a number on the number keys to automatically start the microwave oven for the number of minutes of the number you press...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThis microwave is listed as being 17 inches deep. Does that include the part that sticks out at the back of the microwave? I need to be certain because the shelf I'm planning to put this on is 18 inches deep. Thank you!

    Asked by Jenn.

    • Answer The listed Product Depth of 17" for this LG 1.5 Cu. Ft. NeoChef™ Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER1590S is measured from the front to the back of the unit. The back is flat and there is nothing that protrudes out from the back. However, keep in mind that you need to allow at least 4 inches of clearance around the top, sides, and back of the oven for proper ventilation. All air vents should be kept clear during cooking. If air vents are covered during oven operation the oven may overheat. To prevent damage to the oven, a sensitive safety device detects overheating and automatically turns the oven off. The oven cannot be used until it has cooled sufficiently...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the control panel have a back light so it can still be read / seen in a dark corner if the kitchen?

    Asked by Otis.

    • Answer No it doesn’t

      Answered by MargaretteH

  • Questionwhat is meant smart inverter in this LG microwave oven

    Asked by Anonymous.

    • Answer Hi there! The LG Model #MSER1590S microwave oven features a Smart Inverter technology. This technology provides precise and even cooking by delivering a consistent level of power. Here’s what Smart Inverter means for your microwave: Even Heating: Unlike traditional microwaves that use a turntable or uneven heating methods, the Smart Inverter delivers a steady stream of power. This helps to cook or defrost food more evenly and prevents cold spots. Adjustable Power Levels: It allows for better control over the power settings, which means you can adjust the cooking power to suit different types of food and recipes, enhancing overall cooking performance. Efficient Cooking: Smart Inverter helps to retain nutrients in food and improve the efficiency of the cooking process, making it more energy-efficient compared to traditional microwave ovens. If you have more questions or need further information, feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIt Is the outside black or stainless steel? Description says stainless steel but pictures look black.

    Asked by Pman.

    • Answer It is black except for the strip along the bottom. The strip is stainless steel.

      Answered by Feeder

  • QuestionWhat are the 14 preset controls on this machine?

    Asked by Eatinggood.

    • Answer Hi there. We understand your inquiry about the LG 1.5 Cu. Ft. Countertop Microwave (MSER1590S). Based on the product's specifications, the 14 preset controls are: Bacon, Fresh Vegetable, Frozen Entrée, Frozen Vegetable, Oatmeal, Potato, Rice, Beverage, Casserole, Dinner Plate, Pie, Pizza, Popcorn, and Add 30 Sec. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes the 12 3/16 inch height include the feet? If so what's the gap size from bottom of feet to bottom of door? Or the size from bottom of door to top of door.

    Asked by Justin.

    • Answer Hi there, jUSTIN! Thank you for your inquiry about the MSER1590S model. The 12 3/16 inch height measurement does include the feet of the appliance. The gap size from the bottom of the feet to the bottom of the door is approximately 1 inch. If you need the measurement from the bottom of the door to the top of the door, please refer to the installation manual for the most accurate specifications. You may access this link related to your concern: https://www.lg.com/us/support/product/lg-MSER1590S.BSTELGA Please refer to Page 7 for more information regarding the installation. If you have any further questions or need assistance, feel free to send us a private message on Social Media @LGUSSupport. We're here to help, and we appreciate your understanding! —Avril

      Answered by LG Digital Customer Care

  • QuestionHow would I soften butter? There is no pre-set for that.

    Asked by Bev.

    • Answer The LG 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel Model # MSER1590S does not have a dedicated "Soften/Melt" function that can properly soften butter without melting it. You would have to use Power Level P10 to soften butter and cream cheese, or Power Level P20 to soften butter...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere is the cord and how long is it? Could it fit into a cabinet that has a plug inside it on top in back?

    Asked by Pat.

    • Answer Hello there, Pat! Thanks for reaching out about the LG Microwave (MSER1590S). We appreciate you checking on the power cord details so you can plan your setup confidently. This model includes a short power supply cord, designed that way to help reduce the chance of it becoming tangled or creating a tripping hazard. If you need additional reach, a longer cord or extension cord may be used as long as the following guidelines are followed: • The electrical rating of the extension cord must be at least as high as the appliance’s rating. • The extension cord must be a grounding‑type, 3‑wire cord. • The longer cord should be positioned safely and not draped over a counter or table where it could be pulled on. This setup can work inside a cabinet with an internal outlet, as long as the space allows proper ventilation and the cord can be routed safely. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF. If you’d like more guidance or want us to review your installation plan, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril

      Answered by LG Digital Customer Care

  • Questionany installation require ?

    Asked by Anonymous.

    • Answer It is "plug and play", you only need to set the clock

      Answered by Fritzle324

  • QuestionWhat's the return 🤔 policy...?

    Asked by Anonymous.

    • Answer Hello. I was given a microwave oven 1 month and two weeks ago. And it stopped working, it doesn't heat food. What should I do? Can I exchange it?

      Answered by Anonymous