Questions & Answers
- Model:
- MVEM1721F
- |
- SKU:
- 6571814
Q: Questionwhat is the size of the venting pipe that goes though the ceiling on the lg supersaver 1.7 cu. ft ?
Asked by Billy.
- A:Answer Hi there, Billy. Thank you for your interest in the Over-the-Range Microwave (Model # LMV1764ST). We understand your inquiry regarding the venting pipe size. Please be advised that this unit is designed to connect to a standard 3 ¼" x 10" rectangular duct or a 6" round duct for roof venting. https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/J7G5658XFV If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes the LG under the cabinet microwave oven model MVEM1721F have a touchpad that is lit so you can see the functions?
Asked by Anonymous.
- A:Answer No
Answered by user313077
Q: QuestionDoes it come with the install bracket.
Asked by Anonymous.
- A:Answer Yes. It comes with an install bracket and drilling templates for the rear wall and upper cabinet
Answered by user313077
Q: QuestionI have a lmv1680st microwave that I need to replace.. with this microwave work with moon t that I have?
Asked by Pete.
- A:Answer The LG 1.7 Cu. Ft. Over-The-Range Microwave with Sensor Cook and EasyClean® - Stainless Steel Model # MVEM1721F, comes with a mounting plate and the mounting plate from your LG Over-the-range Microwave, Model # LMV1680ST, may or may not align properly with the holes for attaching it to the MVEM1721F...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the depth of the door on this microwave oven? Or, what is the depth of the oven without the door?
Asked by LD.
- A:Answer Hello there. Thank you for sharing your inquiry with us regarding the MVEM1721F Over-the-Range Microwave. We understand your inquiry about the dimensions. The total exterior depth of the unit, including the door and handle, is 15 14/16 inches (15.875 inches). The dimension listed for the main unit's exterior depth (without the door being a separate measurement) is 15 14/16 inches, which represents the unit's depth from front to back, including the closed door. https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-printproof-stainless-steel/J7G5658XFV If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs the mounting bracket included in the purchase? If not please provide the mounting bracket model number so I can buy it.
Asked by Larry.
- A:Answer Yes
Answered by CourtneyM
Q: QuestionI have a LMV 1683ST model microwave and I need to replace it what model is closest to that for a replacement?
Asked by Mary.
- A:Answer Hello there, Mary. Thank you for your inquiry. We understand you are looking for a replacement for your LMV1683ST microwave. While the LG MVEM1721F is an updated model and features a similar over-the-range design, it has a slightly larger capacity at 1.7 cu. ft. compared to your old unit's 1.6 cu. ft. It is also designed with our convenient EasyClean® interior and a PrintProof™ Stainless Steel finish. We recommend checking the external dimensions of both models to ensure a proper fit. Please send us a private message on Social Media @LGUSSupport with your full model and serial number if you would like us to provide the correct part numbers for any accessories you might need. https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-printproof-stainless-steel/J7G5658XFV We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs a trim kit available for this microwave we have a 6 inch gap
Asked by Lg.
- A:Answer Hello there. We understand your inquiry about the LG 1.7 Cu. Ft. Over-The-Range Microwave (Model: MVEM1721F). This microwave is designed to be installed as an over-the-range unit and does not have a compatible trim kit for a built-in installation. We understand your inquiry, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-printproof-stainless-steel/J7G5658XFV We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan the timer and the microwave be used at the same time?
Asked by Sl.
- A:Answer YES!
Answered by CatherineZM
Q: QuestionCan the volume of the chime be increased? I'm loving this microwave so far, but when the vent is on, it's difficult to hear the chimes.
Asked by Anonymous.
- A:Answer The volume for the chime that sounds on the LG 1.7 Cu. Ft. Over-The-Range Microwave with Sensor Cook and EasyClean® - PrintProof™ Stainless Steel, Model # MVEM1721F when cooking is complete cannot be adjusted...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionDoes this microwave come with an installation kit for mounting under my cabinets? I cannot find an installation kit for sale for this model. Thanks.
Asked by CHris.
- A:Answer Yes it does
Answered by AmyL
Q: QuestionLooking to replace my old over the stove LMV1813ST, Is this model's dimensions and exact match to Model LMV1813ST
Asked by Lori.
- A:Answer The exterior W x H x D dimensions for the LG 1.7 Cu. Ft. Over-The-Range Microwave with Sensor Cook and EasyClean® - PrintProof™ Stainless Steel, Model # MVEM1721F are 29 14/16" x 16 7/16" x 15 14/16" and 20 11/16" x 10 6/16" x 14 3/16" for the oven cavity. The exterior W x H x D dimensions for Model # LMV1813ST are 29 7/8" x 16 3/4" x 15 3/8" and they are 21 3/4" x 9 7/8" x 14 5/8" for its oven cavity. The installation instructions are the same for both over-the-range microwave ovens, and they will fit into the same space with the same minimum height above a cooktop/countertop and the same minimum width between your upper kitchen cabinets...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionWhat is microwave warranty
Asked by warranty.
- A:Answer Hello there! We understand your inquiry about the LG MVEM1721F over-the-range microwave’s warranty coverage. Here’s a breakdown for your unit: Parts Warranty: 1 year Labor Warranty: 1 year general Magnetron Warranty: 5 years https://www.bestbuy.com/site/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/6571814.p?skuId=6571814 If you notice any performance issues—like uneven heating or unexpected shutdowns—within these warranty periods, please send us a private message on social media @LGUSSupport. Our team will be more than happy to explore possible solutions and guide you through the next steps for service or repair. We appreciate your patience and look forward to assisting you. —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow does this unit mount to a cabinet
Asked by Joey.
- A:Answer You have to drill a hole in the upper cabinet using the provided upper cabinet template so you can secure the LG 1.7 cu. Ft. Over-the-Range Microwave Oven, Model # MVEM1721F under the cabinet with a provided 1/4" x 3" bolt. Be sure your cabinet can support 150 lbs., plus the weight of any items you place inside the oven or upper cabinet...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionCan I transport it using Lexus sedan?
Asked by Anonymous.
- A:Answer I fit it in an Elantra :)
Answered by MichaelF
Q: QuestionIs this replacement for LMV1764S for the back plate?
Asked by DSingh.
- A:Answer Hello there, DSingh. We understand your situation and appreciate you reaching out about your LG MVEM1721F and LMV1764ST Over‑the‑Range Microwaves. When it comes to replacing the back plate from one model to another, even small differences in chassis design, mounting hole placement, or vent cut‑outs can affect fit and function. For personalized assistance, please send us a private message on Social Media @LGUSSupport with photos of your current back plate’s label and measurements. Our team will be more than happy to confirm the exact replacement part you need and guide you through installation. https://www.lg.com/us/cooking-appliances/lg-lmv1764st-over-the-range-microwave#pdp_specs We appreciate your patience and look forward to getting your microwave back in perfect working order. —Renzo
Answered by LG Digital Customer Care

Q: QuestionIs there a trim kit? The opening is 36”. I will have a 6 inch gap. Can this be operated on the counter top while I am waiting for some repairs to be done.
Asked by Anonymous.
- A:Answer Yes, I see no problem for it to sit on the countertop for a few days.
Answered by WaleedE
Q: QuestionHow do you replace the charcoal vent?
Asked by Kathy.
- A:Answer Hello, Kathy. Please refer to the 'Replacing the Charcoal Filter' instructions and illustrated diagrams on page 22 in the maintenance section of your owner's manual for the LG 1.7 Cu. Ft. Over-The-Range Microwave with Sensor Cook and EasyClean® - Stainless Steel, Model # MVEM1721F...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs there a light underneath?
Asked by CHER.
- A:Answer Yes..the light underneath shines onto the stove..also there is a light on the inside
Answered by user239674
Q: QuestionHow does the power level work
Asked by Anonymous.
- A:Answer It works just fine. All you have to do is press time, then input the length of time you want it to run (if you press the one for one minute, it will only run for one second. You have to enter as: 100, if only two digits are pressed, it will run for that many seconds.) Then you can press the power level button and then select a number from 1 - 9, then press the start. (1 being 10% of the total power output of the microwave, ect, all the way up to 9 being 90% of the microwave power.)I hope this helps.
Answered by JimM
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