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Questions & Answers

Your price for this item is $589.99
Page Showing 1-18 of 18 questions
  • QuestionCan I control this air conditioner with my phone?

    • Answer Yes, you can control the air conditioner from anywhere using the LG ThinQ app on your smartphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum BTU cooling rating for this LG air conditioner?

    • Answer This LG air conditioner has a BTU cooling rating of 18,000 BTUs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the lowest noise level this air conditioner operates at?

    • Answer The lowest noise level this air conditioner operates at is 52dB in low mode.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many fan speeds does the air conditioner have?

    • Answer The air conditioner has 3 fan speeds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this air conditioner come with a remote control?

    • Answer Yes, this unit comes with a remote control.
    This question and answer was generated by AI based on customer and product data.
  • Question110v or 220v

    Asked by kshaw.

    • Answer Thank you for reaching us regarding LG Air Conditioner. The LG LW1821ERSM window air conditioner requires 230V or 208V power supply. It cannot be operated on a standard 110V/120V household outlet. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1821ERSM.AT3AUSH. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • Questionwhats the voltage???

    Asked by er.

    • Answer Hi there! Thanks for reaching out about the LG LW1821ERSM window air conditioner. This model operates on standard 115 volts. If you have more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. We're here to help! ^Sam

      Answered by LG Digital Customer Care

  • QuestionCan I install this unit through the wall instead of thru the window?

    Asked by Anonymous.

    • Answer Hi, there! The LG 18,000 BTU Smart Wi-Fi Enabled Window Air Conditioner, model LW1821ERSM window air conditioner is designed specifically for window installation and is not intended to be installed through the wall. Installing it through the wall could lead to improper airflow and ventilation, affecting its performance and efficiency. For through-the-wall installations, you would need a different type of air conditioner specifically designed for that purpose, such as a wall-mounted or through-the-wall air conditioner. These units have a different form factor and typically come with a rear or side vent to expel the hot air outdoors. If you are looking for an air conditioner for a through-the-wall installation, make sure to select a model that is explicitly labeled and designed for this type of setup. Installing the wrong type of air conditioner could lead to safety hazards and performance issues. You can visit this link for our Through the Wall Air Conditioning units: https://www.lg.com/us/wall-air-conditioners For further inquiries, you can reach out to us by sending us a private message through @LGUSSupport on Facebook or Twitter. ^Danee

      Answered by LG Digital Customer Care

  • QuestionDo you carry one that’s air only and price

    Asked by Anonymous.

    • Answer Hi! Sorry for the confusion; we're not certain what you mean by air only, but if you're referring to portable ACs, we do have a line! We've attached a link below, and if this isn't what you were looking for, please be sure to reach out with the second link, and it'll be our pleasure to help. https://www.lg.com/us/portable-air-conditioners https://www.lg.com/us/support/contact ^Ian

      Answered by LG Digital Customer Care

  • Questioncan this ac be mounted through the wall

    Asked by nancy.

    • Answer Hi there Nancy. Most window AC units can be installed on or through a wall, but remember that wall air conditioners cannot be installed in windows. Some models come with a kit that includes brackets and instructions for installation. Others may require the purchase of a separate wall-mounting kit. ~Jai.

      Answered by LG Digital Customer Care

  • Question110 or 220 ?? Well because you cant seem to answer the question, you lose customers. Very simple. Your loss!

    Asked by nella.

    • Answer Hello, it is 230VAC.^Venette

      Answered by LG Digital Customer Care

  • Questionhow to setup remote sensing for my remote control

    Asked by heyed.

    • Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

      Answered by LG Digital Customer Care

  • QuestionIs it a 110 unit

    Asked by Dj.

    • Answer Standard 240 V, 3-wire grounding receptacle rated 15 A / 240 VAC / 60 Hz

      Answered by Anonymous

  • QuestionWhat is the weight of the unit?

    Asked by Rhpb57.

    • Answer Hello, the Product Weight is (lbs.) 130.^Venette

      Answered by LG Digital Customer Care

  • QuestionIs there a photograph image of the electrical outlet? I have a 220 dedicated electrical outlet for air conditioning so I want make sure I'm getting the right one before ordering the product.

    Asked by Healer.

    • Answer Hello, you can download the owners manual on lg.com/us/support/product/lg-LW1821ERSM.AT3AUSH and check it on page 9.^Venette

      Answered by LG Digital Customer Care

  • QuestionIs this 110? Please be specific

    Asked by John.

    • Answer puzzled why they won't answer your question ! IS IT 110 or 220 ? Pretty simple ! We all NEED to know this before ordering or purchase !

      Answered by Anonymous

  • QuestionIs this 110v??

    Asked by Phomick3.

    • Answer Standard 240 V, 3-wire grounding receptacle rated 15 A / 240 VAC / 60 Hz

      Answered by Anonymous

  • QuestionWhy aren't you tailing me what voltage this will run on, 110 or 220.

    Asked by Lar.

    • Answer Standard 240 V, 3-wire grounding receptacle rated 15 A / 240 VAC / 60 Hz

      Answered by Anonymous