Questions & Answers

Q: QuestionIs this air conditioner compatible with voice control systems?

• A:Answer Yes, it is compatible with Amazon Alexa and Hey Google for voice control.

Q: QuestionCan I control this air conditioner with my smartphone?

• A:Answer Yes, you can control this air conditioner with your smartphone using the LG ThinQ technology.

Q: QuestionWhat is the recommended room size for this air conditioner?

• A:Answer The recommended room size is up to 550 sq. ft.

Q: QuestionDoes this air conditioner have a sleep mode?

• A:Answer Yes, this air conditioner does have a sleep mode for quieter operation.

Q: QuestionHow much energy savings can I expect with this air conditioner?

• A:Answer This air conditioner can provide up to 35% energy savings.

Q: QuestionWhat is the lowest decibel level this air conditioner operates at?

• A:Answer The lowest decibel level is 44dB, which is achieved in sleep mode.

Q: QuestionWhat are the differences between the LG LW1224IVSM and the LG LW1222IVSM air conditioners. And why are the specs such as air flow at 9.1 CFM, so messed up on the BestBuy website. Does no one proof read your posts?

Asked 1 year ago by charles.

• A:Answer cannot agree more on this one! Thumb up

  Answered 1 year ago by Koffee

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Q: QuestionWhat's the plug type. I had a Kenmore 24000 btu that needed a 3 prong 5 20 r plug in. Will this unit safely work with this plugin? I don't need a unit that was as large as the Kenmore. Looking for 1 with smaller BTUs that would work with my plugin.

Asked 4 months ago by Ladybug.

• A:Answer The NEMA Configuration for the plug on the LG 12,000 BTU High Efficiency Dual Inverter Window Air Conditioner with Wi-Fi and LCD Remote, 115V - White, Model # LW1224IVSM, is 5-15P, and it plugs into a standard 120 V, 3-wire grounding receptacle rated 15 A / 120 VAC / 60 Hz, protected by a 15 amp time delay fuse of a 15 amp circuit breaker...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionSays this air conditioner air flow is 9.1 cubic feet per minute isn't that extremely low is is that for high or is that for low setting

Asked 4 months ago by Notaexpert.

• A:Answer The listed Airflow Rate of 9.1 cubic feet per minute for the LG 12,000 BTU High-Efficiency Dual Inverter Window Air Conditioner with Wi-Fi and LCD Remote, 115V - White, Model # LW1224IVSM is incorrect. That is the air conditioner's amperage which should be listed as 9.1 A. The CFM or air flow rate for this window air conditioner is 330 cubic feet per minute...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionCan this model #lw1224ivsm be mounted in the wall, if not do you have a model #that will fit in a 24.25 high x 17.25 wide opening, i can make smaller in needed, must be 115 v

Asked 6 months ago by PETE.

• A:Answer AS with all other LG Window Air Conditioners, the LG 12,000 BTU High Efficiency Dual Inverter Window Air Conditioner with Wi-Fi and LCD Remote, 115V - White, Model # LW1224IVSM requires a standard single-hung or double-hung window for proper installation. All side louvers of the cabinet must remain exposed to the outside of the structure and unobstructed. Restriction to outside air will greatly reduce its cooling efficiency or cause it to malfunction. Non-window installations, including using sleeves or wall openings, and other installation methods are not recommended...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionCan this unit be installed as a wall mount instead of through the window?

Asked 1 year ago by EBM.

• A:Answer Thank you for reaching us regarding LG Air Conditioner. The LG LW1224IVSM is designed specifically for window installation and is not suitable for through-the-wall installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1224IVSM.AT1AUSH. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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