Questions & Answers

1-10 of 16 Questions
  • Question
    my sound bar volume drops down on. it's own? How can this be corrected? Very frustrating.   (3 Answers)

    By vini April 5, 2016.

    Answers
    • Best 
      Answer

      Is DRC on or auto volume? Dolby Dynamic Range Control (DRC) Setting. Use this menu to set the dynamic range control, which reduces or increases sound. levels. This setting can be useful when, for example, you want to watch a movie. without hearing wide volume swings between loud and quiet sounds

      By Mrivera October 21, 2016.

    • Question
      What is the width of the bar   (2 Answers)

      By Ron April 1, 2016.

      Answers
    • Question
      what is the difference between the 2.1 SH4 and the 2.1 SH5B sound bars besides price?   (2 Answers)

      By Jeff July 10, 2016.

      Answers
      • Best 
        Answer

        300w vs. 320w output power. Better sound.

        By roadkill8242 July 24, 2016.

      • Question
        can I use this with my 50" LG Plasma TV, to have TV headset for my hard of hearing wife?   (2 Answers)

        By ron67 November 23, 2016.

        Answers
        • Best 
          Answer

          If your plasma tv has digital optical or WiFi you definitely can. If it only has RCA outputs then you could buy a digital optical to RCA adaptor also.

          By DELCOCAT November 24, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        what are the dimensions of this model?   (1 Answer)

        By Anonymous July 17, 2016.

        Answers
        • Best 
          Answer

          The dimensions are Sound Bar (WxHxD) 37.4" x 2.8" x 1.9", Subwoofer (WxHxD) 6.7" x 15.4" x 10.3.

          By CommunityAnswer July 17, 2016.

        • Question
          how can i get a manual for my SH3K speaker?   (1 Answer)

          By jim April 30, 2017.

          Answers
          • Answer

            Go to LG website to download manuals.

            By Anybody April 30, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          My sound bar shows no power and will not turn on when pressing the on/off button. The sub w light just blink green rapidly. Not sure what to do.   (1 Answer)

          By Bucky March 24, 2017.

          Answers
          • Answer

            Hi Bucky. We regret to read about the issues that you are experiencing with your LG 320W 2.1ch Sound Bar with Wireless Subwoofer and Bluetooth® Connectivity, Model # SH5B and apologize for any inconvenience. When the green LED blinks rapidly it is indicating that the Sub Woofer is attempting to make a connection, but since your main unit is not turning on, it will not be able to make the connection. Depending on the location of the outlets that you are using for the main unit and for the sub woofer, if they are on separate circuits, you may want to check your circuit breaker to see if it might have tripped. Try plugging the main unit into the outlet that your sub woofer is plugged into since that appears to be working and see if your main unit turns on. If the main unit is still not turning on, then it will need a repair service and you can either contact our Support Center at (800) 243-0000 and they will assist you scheduling a repair service, or you can visit us at https://www.lg.com/us/support/repair-service/find-repair-provider and use the locator to find an LG Authorized Repair Service Center near you...^IFV

            By LGAnswers March 24, 2017.

            • LG Representative
        • Question
          Is it possible to turn the Bluetooth off? Or a setting that can restrict who can connect to the sound bar?   (0 Answers)

          By JP578 January 16, 2017.

        • Question
          I bought one of these but my tv is not LG or a smart tv. It doesn't have a Optimal digital input... Is there not another way that I can hook up?! If not, I'll be returning it.   (5 Answers)

          By TLed47 November 29, 2016.

          Answers
          • Best 
            Answer

            You can use a hdmi

            By Wendy February 4, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Recently bought this and was working without issues for a week, now when we connect via bluetooth the music will cut out, it sounds as if you had a cd and the cd was skipping. How do we fix that?   (1 Answer)

          By Tina October 10, 2016.

          Answers
          • Answer

            You can't fix it. It's typical of this Lousy Garbage brand. Return it right away. It's probably trying to switch to OPT.

            By virtualruffy December 18, 2016.

            • Verified Purchaser
            • My Best Buy® Member

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