Questions & Answers

Name: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
Brand: LG
SKU: 12374720
Price: 705.73 USD
Availability: SoldOut
Rating: 4.7 (520 reviews)

LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

Model:: MVEL2137F; |
SKU:: 12374720

User rating, 4.7 out of 5 stars with 520 reviews.

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$799.00

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QuestionIs the ExtendaVent option to spread heat coming from the stovetop below or for spreading heat from within the microwave? We will not be using this over a stove.
Asked 2 years ago by PaulB.
- Answer Hi there. Thank you for your inquiry about the LG MVEL2125F microwave. We understand you’re curious about the ExtendaVent feature and how it functions. The ExtendaVent is designed to capture and vent heat, smoke, and odors from the stovetop below the microwave, not for spreading heat from within the microwave itself. Since you won’t be using it over a stove, this feature won’t be necessary for your specific setup. The microwave will still function normally without utilizing the ExtendaVent. If you need further assistance or have more questions, please feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes the Microwave have a filter that can be removed replaced through which it vents?
Asked 2 years ago by TDSwindell.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Black Stainless Steel
- Answer Thank you for reaching us regarding LG Microwave. The LG MVEL2137D over-the-range microwave has removable filters. There are two types: 1. Grease Filters: Found underneath the microwave, these catch grease and particles while cooking. Clean them at least once a month for best performance. 2. Charcoal Filter: This filter helps eliminate odors and is needed if the microwave recirculates air. It cannot be cleaned and should be replaced every 6 to 12 months, depending on how often you use the microwave. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2137D.BBDELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionCan this microwave also be used in an island as well or is it only over the range?
Asked 2 years ago by Anonymous.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Black Stainless Steel
- Answer Thank you for reaching regarding LG Microwave. The LG MVEL2137D is designed specifically as an over-the-range microwave and cannot be installed in an island. It is meant to be mounted against a wall and requires adequate support from upper cabinets. Installation in an island or peninsula cabinet is not recommended. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2137D.BBDELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes it come in other colors--namely black in our case, since all other kitchen appliances are black.
Asked 2 years ago by PRmaven.
- Answer Hey there! We know how important it is to have your appliances match and complement each other, so we offer this Over-the-Range Microwave (MVEL2125F) in stainless steel and black stainless steel. ~Ivy
  Answered 1 year ago by LG Digital Customer Care
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QuestionWhat is the space on the wall required for the mounting bracket? What distance is required at the wall from the bottom of shelf (above unit) to the bottom of the mounting bracket? I can see there is a different height at back than at the front.
Asked 2 years ago by Installr.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
- Answer Hello there, thank you for your question about the MVEL2137F model. For proper installation of the mounting bracket, a clearance of at least 30 inches from the bottom of the shelf above the unit to the bottom of the mounting bracket is recommended. Additionally, it’s important to account for the height difference between the back and front of the unit; the back is typically taller to allow for optimal ventilation. If you have any further questions or need additional assistance, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes this microwave need additional room left on the sides when installed ? TY
Asked 2 years ago by SQ.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
- Answer Hi there. We understand your inquiry regarding the installation of your LG 2.1 Cu. Ft. Over-the-Range Smart Microwave. This unit is designed to be installed between standard upper cabinets, and it does not require additional clearance space on the sides for operation. https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-stainless-steel/J7G56535YV For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 2 months ago by LG Digital Customer Care
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QuestionIf this MW is installed using recirculated air (NOT vented to the outdoors), where does the air come out? My current (9 yr old Whirlpool) shoots the air out the top/front of the MW. The air flows across the upper cabinet & has damaged it.
Asked 2 years ago by Anonymous.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
- Answer Hello there. We understand your inquiry regarding the ventilation for your LG 2.1 Cu. Ft. Over-the-Range Smart Microwave. https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-stainless-steel/J7G56535YV When installed for recirculated air, this model is designed to vent the air through the top-front grille, directing it back into the kitchen. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 2 months ago by LG Digital Customer Care
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QuestionThe install guide mentions maximum cabinet depth of 13". But the microwave depth is 15 7/8". What is the depth of the door? Will 15" deep cabinet still work?
Asked 2 years ago by Jeffrey.
- Answer Yes, it would work
  Answered 2 years ago by pandit
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QuestionIs the cooktop lighting LED
Asked 2 years ago by Anonymous.
- Answer Yes it’s
  Answered 2 years ago by Anonymous
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QuestionCan the installers remove the existing/broken over range microwave?
Asked 2 years ago by microwave.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Black Stainless Steel
- Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave. Generally, professional installation services include the removal of your existing unit if that specific service was selected at the time of purchase through the retailer. https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-black-stainless-steel/J7G56535P8 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
  Answered 3 months ago by LG Digital Customer Care
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QuestionIs there an interior light? If not, is it easy to see the food through the glass door. Want to avoid boiling over issues.
Asked 2 years ago by JohnO.
- Answer There is an interior light. Which is adequate. The problem is on the front of the microwave. The instrument panel is not back lit so unless you have a well lit kitchen area, you have to have a flashlight to see the numbers.
  Answered 2 years ago by JohnH
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QuestionCan you purchase a over the range microwave with spanish wording on it?
Asked 2 years ago by Chacha.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
- Answer Hello there. Thanks for reaching out. For this LG model. It comes in English. Printed words can not be changed to Spanish. `Jai.
  Answered 2 years ago by LG Digital Customer Care
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QuestionDoes this microwave have a removable shelf? I had this model in Texas and that one did.
Asked 2 years ago by LovingGEWasher.
- Answer no
  Answered 2 years ago by ammandy
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QuestionDoes it comee with the parts needed foe installation? Brackets, screws and etc?
Asked 3 years ago by Caress.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
- Answer Yes, it comes with the rear bracket and the long screws for the front.
  Answered 2 years ago by Cudd
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Questionis the lights under the microwave LED bulbs? and does it. have 2 charcoal filters that can be replaced
Asked 3 years ago by TERRI.
This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel
- Answer The LG 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent®2.0 & EasyClean®, Model # MVEL2137F has one charcoal filter and if it is vented inside, the charcoal filter should be replaced every 6 to 12 months, and more often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact an LG Customer Information Center or visit the lg.com website. The Cooktop Light is an incandescent appliance bulb. It is not an LED bulb, but it can be replaced with an equivalent LED bulb...^Ivan
  Answered 2 years ago by LG Digital Customer Care
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QuestionWill the installation professionals used through Best Buy change the exhaust direction from roof to wall at no additional charge, apart from the original installation charge?
Asked 3 years ago by Lygophilia.
- Answer My unit was already set up to exhaust the air via a vent that we had installed. But I don’t believe that there would be a problem with THE, INSTALLERS changing the direction. FYI the front panel is not back lit, which makes it very difficult to see the numbers when you’re operating the microwave
  Answered 2 years ago by JohnH
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QuestionJust installed The bottom shelf will not stay closed
Asked 3 years ago by CavemanPaule.
- Answer You know that's not a shelf, right? It's the vent pop out. It could be broken because you're using it as a shelf?
  Answered 2 years ago by Anonymous
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QuestionDoes this microwave (LG MVEL2125F) work without being connected to wi-fi? I don't want to rely on Internet access to cook my food.
Asked 3 years ago by Elen.
- Answer As far as I know the answer is yes! The WiFi is for notifications to let you know your food is ready!
  Answered 3 years ago by MarkC
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QuestionIs this model convestion
Asked 3 years ago by Dave.
- Answer No, this is model does not have a convection function
  Answered 2 years ago by kalman
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QuestionInstall info states max cabinet depth is 13". My cabinets are 13 1/2". Will it work without modification? Is 13"d max for door hinge/swing? This item has same install instructions as MVEL2137F, which has a side door handle - maybe needs more depth?
Asked 3 years ago by midwestmike.
- Answer Our installation guide for this 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent® 2.0, Model # MVEL2125F do not specify a maximum cabinet depth of 13". The microwave oven has a depth of 15 7/8 inches (without handle), and a depth of 17 5/8 inches (Includes handle), so if your cabinet has a depth of 13 1/2 inches it will not obstruct the door from opening at all....^Ivan
  Answered 2 years ago by LG Digital Customer Care
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Showing 61-80 of 107 questions

Questions & Answers

LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

Q: QuestionIs the ExtendaVent option to spread heat coming from the stovetop below or for spreading heat from within the microwave? We will not be using this over a stove.

Q: QuestionDoes the Microwave have a filter that can be removed replaced through which it vents?

Q: QuestionCan this microwave also be used in an island as well or is it only over the range?

Q: QuestionDoes it come in other colors--namely black in our case, since all other kitchen appliances are black.

Q: QuestionWhat is the space on the wall required for the mounting bracket? What distance is required at the wall from the bottom of shelf (above unit) to the bottom of the mounting bracket? I can see there is a different height at back than at the front.

Q: QuestionDoes this microwave need additional room left on the sides when installed ? TY

Q: QuestionIf this MW is installed using recirculated air (NOT vented to the outdoors), where does the air come out? My current (9 yr old Whirlpool) shoots the air out the top/front of the MW. The air flows across the upper cabinet & has damaged it.

Q: QuestionThe install guide mentions maximum cabinet depth of 13". But the microwave depth is 15 7/8". What is the depth of the door? Will 15" deep cabinet still work?

Q: QuestionIs the cooktop lighting LED

Q: QuestionCan the installers remove the existing/broken over range microwave?

Q: QuestionIs there an interior light? If not, is it easy to see the food through the glass door. Want to avoid boiling over issues.

Q: QuestionCan you purchase a over the range microwave with spanish wording on it?

Q: QuestionDoes this microwave have a removable shelf? I had this model in Texas and that one did.

Q: QuestionDoes it comee with the parts needed foe installation? Brackets, screws and etc?

Q: Questionis the lights under the microwave LED bulbs? and does it. have 2 charcoal filters that can be replaced

Q: QuestionWill the installation professionals used through Best Buy change the exhaust direction from roof to wall at no additional charge, apart from the original installation charge?

Q: QuestionJust installed The bottom shelf will not stay closed

Q: QuestionDoes this microwave (LG MVEL2125F) work without being connected to wi-fi? I don't want to rely on Internet access to cook my food.

Q: QuestionIs this model convestion

Q: QuestionInstall info states max cabinet depth is 13". My cabinets are 13 1/2". Will it work without modification? Is 13"d max for door hinge/swing? This item has same install instructions as MVEL2137F, which has a side door handle - maybe needs more depth?

Top Rated

QuestionIs the ExtendaVent option to spread heat coming from the stovetop below or for spreading heat from within the microwave? We will not be using this over a stove.

QuestionDoes the Microwave have a filter that can be removed replaced through which it vents?

QuestionCan this microwave also be used in an island as well or is it only over the range?

QuestionDoes it come in other colors--namely black in our case, since all other kitchen appliances are black.

QuestionWhat is the space on the wall required for the mounting bracket? What distance is required at the wall from the bottom of shelf (above unit) to the bottom of the mounting bracket? I can see there is a different height at back than at the front.

QuestionDoes this microwave need additional room left on the sides when installed ? TY

QuestionIf this MW is installed using recirculated air (NOT vented to the outdoors), where does the air come out? My current (9 yr old Whirlpool) shoots the air out the top/front of the MW. The air flows across the upper cabinet & has damaged it.

QuestionThe install guide mentions maximum cabinet depth of 13". But the microwave depth is 15 7/8". What is the depth of the door? Will 15" deep cabinet still work?

QuestionIs the cooktop lighting LED

QuestionCan the installers remove the existing/broken over range microwave?

QuestionIs there an interior light? If not, is it easy to see the food through the glass door. Want to avoid boiling over issues.

QuestionCan you purchase a over the range microwave with spanish wording on it?

QuestionDoes this microwave have a removable shelf? I had this model in Texas and that one did.

QuestionDoes it comee with the parts needed foe installation? Brackets, screws and etc?

Questionis the lights under the microwave LED bulbs? and does it. have 2 charcoal filters that can be replaced

QuestionWill the installation professionals used through Best Buy change the exhaust direction from roof to wall at no additional charge, apart from the original installation charge?

QuestionJust installed The bottom shelf will not stay closed

QuestionDoes this microwave (LG MVEL2125F) work without being connected to wi-fi? I don't want to rely on Internet access to cook my food.

QuestionIs this model convestion

QuestionInstall info states max cabinet depth is 13". My cabinets are 13 1/2". Will it work without modification? Is 13"d max for door hinge/swing? This item has same install instructions as MVEL2137F, which has a side door handle - maybe needs more depth?