Questions & Answers

Q: QuestionWhat is the maximum temperature that the oven can reach?

• A:Answer The maximum temperature that the oven can reach is 550°F (285°C). This information can be found in multiple places in the context, for example: "The oven can be programmed to bake at any temperature from 170 ℉ (80 ℃) to 550 ℉ (285 ℃)."

Q: QuestionWhat is the power consumption of this oven, and what voltage does it require for operation?

• A:Answer The power consumption of this oven is 9200 watts. It requires a voltage of 240 volts for operation.

Q: QuestionWhat is the PrintProof finish, and how does it benefit me in terms of cleaning and maintenance?

• A:Answer The PrintProof finish on LG's appliances is a fingerprint and smudge-resistant coating that easily wipes clean with a soft, dry cloth. This makes it easy to maintain a clean and stylish kitchen without the need for special cleaners or constant attention.

Q: QuestionCan I use the air fry feature without oil, and how does it work?

• A:Answer Yes, you can use the air fry feature without oil. The Air Fry function is specially designed for oil-free frying. To use the Air Fry mode without oil, place the food on the air fry tray or a dark baking tray with no sides or short sides that does not cover the entire rack. This allows for better air circulation.

Q: QuestionHow does the Steam Sous Vide feature work, and what are the advantages of using it over traditional cooking methods?

• A:Answer The Steam Sous Vide feature in the LG double wall oven combines the benefits of steam cooking with the precision of sous vide cooking. It uses steam to cook vacuum-sealed food at low temperatures for an extended period, resulting in juicy and evenly cooked dishes. Compared to traditional cooking methods, sous vide cooking retains more nutrients, provides better control over the cooking process, and minimizes overcooking.

Q: QuestionCan I control and monitor the oven remotely using the LG ThinQ app, and what functions can I control?

• A:Answer Yes, you can control and monitor the oven remotely using the LG ThinQ app. With the app, you can start and stop the oven, control temperatures, set timers, receive notifications for completed cleaning cycles, and check the current status, remaining time, cook settings, and end time.

Q: QuestionHow does the InstaView window enhance the cooking experience, and how does it work?

• A:Answer The InstaView window enhances the cooking experience by allowing users to check on their food without opening the oven door and letting heat escape. To use the InstaView window, simply knock twice on the center of the glass panel, and the interior light will turn on, revealing the contents of the oven. This feature is particularly useful for monitoring food that requires precise cooking times or when you want to avoid disturbing the cooking process.

Q: QuestionWhat is the total capacity of both ovens combined?

• A:Answer The total capacity of both ovens combined is 9.4 cubic feet. This is because the first oven has a capacity of 4.7 cubic feet and the second oven has a capacity of 4.7 cubic feet, making a total of 9.4 cubic feet.

Q: QuestionHow many oven racks does each oven have, and how many positions are there for each rack?

• A:Answer Each oven has two oven racks. Each oven has five rack positions.

Q: QuestionWhat is the difference between True Convection and regular convection, and how does it affect cooking?

• A:Answer True Convection uses a third heating element with a fan to circulate precise heat and hot air, ensuring even cooking on multiple racks. Regular convection only uses a fan to circulate hot air, which may result in uneven cooking, especially with multiple racks. True Convection provides better heat distribution and excellent results when cooking with single or multiple racks.

Q: QuestionWhat type of plug is included, and does it need to run on a 40A or 50A breaker?

Asked 2 months ago by Vedallia.

• A:Answer A power cord and plug is NOT included with the LG 30" Smart Built-In Electric Double Wall Oven with Steam Sous Vide - Stainless Steel, Model # WDEP9427F. This wall oven must be electrically grounded in accordance with local codes or, in their absence, with the latest edition of the National Electrical Code ANSI/NFPA No.70. It has a 10, 700 W (or 10.7 kW) Power Consumption, so a 50 A circuit breaker is required with a recommended 10 AWG wire gauge. The appliance must be hard wired (direct wired) into an approved junction box. A plug and receptacle is not permitted on these products...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: Questiondoes this oven need to be vented to the outside

Asked 8 months ago by pwcj.

• A:Answer Hi there. Thank you for your question regarding the LG WDEP9427F Double Wall Oven. This model does not require external venting to the outside. It uses internal air circulation for convection cooking and operates without the need for an external vent. https://www.lg.com/us/cooking-appliances/lg-wdep9427f-double-wall-oven If you have any other questions or need further clarification, feel free to send us a private message on social media @LGUSSupport. We’re happy to help! —Renzo

  Answered 7 months ago by LG Digital Customer Care

  
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Q: Questionis the steam enough for steam fish?

Asked 1 year ago by alex.

• A:Answer Hi there. Thank you for reaching out with your question. The LG model WDEP9427F does feature a steam function that is generally designed for a range of cooking needs, including steaming. To ensure the best results when steaming fish, preheat the steam feature to make sure it's generating enough steam before placing your fish inside. Using a steamer basket or rack can help elevate the fish and allow steam to circulate evenly around it. Monitor the fish closely to ensure it's cooking evenly, and adjust the time or settings as needed based on your preferences. If you have any further questions or need more detailed assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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