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Page Showing 61-80 of 263 questions

QuestionDoes the washer have a setting to add more water on any cycle? Or is it all automatic.
Asked 4 years ago by Cleaner.
- Answer All automatic. There is no way to manually adjust water levels.
  Answered 4 years ago by Anonymous
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Questiondo I need a 220 outlet for this gas dryer
Asked 4 years ago by kc.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer No just a 110
  Answered 4 years ago by Alunde
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Questionhow tall is the tower?
Asked 4 years ago by Ron.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hello, it is 74 3/8 inches high.^Venette
  Answered 4 years ago by LG Digital Customer Care
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QuestionDoes the delivery include installation?
Asked 4 years ago by Moltocara.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer When I purchased the unit it came with installation, but I have Total Tech Support. However, I still had a plumber install the tower since I had the gas line extended because I relocated the unit itself to make even more room.
  Answered 4 years ago by Darrell
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QuestionDoes it come with the plugs, hoses, and , whatever is needed to hook it up to the gas connection
Asked 4 years ago by Tlc.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer it came with the plug already attached, no water line hoses , then i paid $20 for them to unhook and rebook the new gas line
  Answered 4 years ago by Frankie
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QuestionIs the dryer electric or gas?
Asked 4 years ago by Suzi.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer I chose the gas model but it is available in electric as well.
  Answered 4 years ago by Golfguy
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QuestionWhat is the height, width and depth of the unit?
Asked 4 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer The product dimensions are 27”W x 74-3/8”H x 30-3/8"D. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionI purchased this washer/dryer, the install and everything I needed for the install (it automatically added everything for me) and I got a call today saying I need to buy some sort of backflow part when they get here for $150. Is this true?
Asked 4 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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Questioncan gas dryer be side vented
Asked 4 years ago by Pete.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Yes, this unit can be vented to the left side. Right-side venting is not available on gas models. You will need an adapter kit, part number LG Dryer Side Vent 3911EZ9131X, https://www.lg.com/us/laundry-accessories/lg-3911ez9131x. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionThe dryer door can be change to open to the right?
Asked 4 years ago by Carlos.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer No, the door hinge is not reversible. The doors open right to left. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionSpecs for this state 120v 15 amps for washer and 120V 15 amps for gas dryer, 240v 30 amp only for electric dryer. Prior answers don't match this. Please confirm, thank you
Asked 4 years ago by JEN.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi, I have the gas model, I’m pretty sure the specs for gas dryer are correct , I can’t speak for electric dryer since we upgraded to gas
  Answered 4 years ago by Braulio
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QuestionIs the dryer drum metal or plastic?
Asked 5 years ago by Deb.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer They are both real stainless steel tubs
  Answered 5 years ago by Brewer
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QuestionIs there a kit available to vent out the side?
Asked 5 years ago by uncletim.
- Answer Yes there is a kit but Best Buy does not carry it. You have to reach out to LG directly for the part. It’s about 70.00 Installing the kit is another story as I have had 3 different crews from Best Buy say they can’t do it (not sure if lack of training or simply laziness) and as a result, the unit has been sitting in my dining room for over a month now... good luck.
  Answered 5 years ago by KitchenLaundry
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QuestionMy utility room space for the LG 4.5 Cu Ft HE Smart Front Load Washer and 7.4 Cu Ft Dryer Wash Tower has a wall on the right side of the unit. With Doors swinging from right to left, will this make it difficult to load?
Asked 1 day ago by EJH.
- Answer Whether it will be difficult to load the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower® with Steam and Built-In Intelligence - White Model # WKGX201HWA, with a wall on the right side will depend on how close to the wall the unit is. The WashTower™ unit has a width of 27", and the door can be opened 90° and still stay within the 27" width for the case. But since the door swings open from right to left, if your wall is on the right side of the unit, opening the door 90° or a little wider should not be an issue...^Ivan.
  Answered 16 hours ago by LG Digital Customer Care
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QuestionWhat's the replacement part# or compatible models# for washer WKG101HVA? I want to replace the door gasket.
Asked 1 week ago by Washtower.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer The part number for the compatible door gasket for the ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Gas Dryer, Model # WKG101HVA, is Part # MDS66290828...^Ivan.
  Answered 1 week ago by LG Digital Customer Care
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QuestionI purchased from Best Buy “VEVOR - Heavy Duty Furniture Appliances Rollers, 660 lbs Total Load, Extendable Appliance Rollers” for underneath the unit. Will the Best Buy installers place the unit on these rollers for future cleaning or repair? Model is Y13
Asked 2 weeks ago by JCR14.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hello, there! Thanks for reaching out about the LG WashTower (WKG101HVA) and the appliance rollers you picked up. It’s great that you’re planning ahead for easier cleaning and maintenance. Best Buy’s installation team typically follows their own installation guidelines, and placing a unit on third‑party rollers can vary depending on safety requirements and their policy. You may contact Best Buy's Customer service 1 (888) 237-8289. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C. If you’d like us to take a closer look at your setup or offer additional guidance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance. - Avril
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionAre washer and dryer separate?
Asked 3 weeks ago by Ginny.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer They are not able to be disconnected from each other, but the bottom unit washes and top dries.
  Answered 3 weeks ago by TracyH
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QuestionDoes the dryer steam function require the dryer steam hose kit?
Asked 1 month ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- Answer No
  Answered 3 weeks ago by TracyH
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Questiondo the washer and dryer have to be stacked? Can they be installed side by side?
Asked 2 months ago by smitty.
- Answer It is one total unit. Not detachable.
  Answered 3 weeks ago by TracyH
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QuestionThe Drum rubber gasket is moldy I tried running many cleaning cycles and it didn’t do much. Can that part be replaced ?
Asked 4 months ago by NemerNet.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer The LG Washer Gasket Replacement, Part # MDS66290824, for the ENERGY STAR® Certified LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower™ with Steam and Built-In Intelligence - Black Steel, Model # WKGX201HBA can be ordered from LGParts.com...^Ivan.
  Answered 4 months ago by LG Digital Customer Care
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Showing 61-80 of 263 questions

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