Questions & Answers

Q: QuestionWhat is the capacity of this LG washer?

• A:Answer This LG washer has an ultra large capacity of 4.5 cubic feet.

Q: QuestionIs this washing machine noisy?

• A:Answer This LG washer is designed for quiet operation. It features TrueBalance Anti-Vibration and LoDecibel systems to minimize noise and vibration, even with large loads.

Q: QuestionHow many different wash motions does this washer use?

• A:Answer This washer utilizes 6Motion Technology, offering up to 6 different wash motions based on the selected cycle.

Q: QuestionDoes this washer have a fast wash cycle option?

• A:Answer Yes, it has a SpeedWash Cycle that can refresh small, lightly soiled loads in 15 minutes.

Q: QuestionWhat type of motor does this LG washer have?

• A:Answer It has a Direct Drive Motor that comes with a 10-year limited warranty.

Q: QuestionCan you place a king size comforter in this size washer?

Asked 4 years ago by peanut.

• A:Answer Hi, yes you can.^Venette

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the distance between the top of the opening to the bottom of the drum, i.e., how deep is the drum?

Asked 3 years ago by dlcptwn.

• A:Answer 23 in

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs this washer EXACTLY 27 inches wide? We have a very tight space and need to be 100% sure it is not even a quarter inch wider than 27. Thanks!

Asked 3 years ago by Roman.

• A:Answer slightly wider ~27.125

  Answered 3 years ago by JohnbobVerified Purchase

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Q: QuestionUnder Normal wash, default normal soil and setting, my Wt7000cw washer spin cycle last for 20+ minutes no matter load size or empty tub. The loads were balanced. It seems a programming defect. Does anyone spin cycle last 20+ mins? How long does it last?

Asked 1 year ago by Wahwr.

• A:Answer Hi there! Thank you for your review and for sharing your experience with the WT7000CW washer. We understand how concerning it can be when the spin cycle seems to take longer than expected. Typically, the spin cycle should last around 8 to 12 minutes, depending on the load size and the level of moisture in the clothes. However, certain factors such as a larger load, a higher moisture level, or the washer trying to balance the load could cause the cycle to extend slightly. If you’re consistently experiencing spin cycles that last 20+ minutes, it could be a sign of a possible issue with the washer's sensors or programming. We recommend checking the washer’s drain filter to ensure it’s clear and that the washer is draining properly. Additionally, resetting the washer by unplugging it for a few minutes may help resolve any temporary glitches. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-how-to-use-the-spin-only-cycle--1374092270314. If this issue persists, please send us a private message on social media @LGUSSupport, and we’d be happy to assist you further and explore potential solutions. Thank you for choosing LG, and we appreciate your patience. —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionNew washer was just delivered and when I move it I can hear water in it. Normal? Is this not new😳

Asked 2 years ago by Nanners.

• A:Answer Hi there. Thanks for reaching out. For the LG Smart Top Load Washer. Each washing machine is subjected to a functional test during the final inspection in which a washing program is simulated. As a result of this, there may be some water or moisture in the new device. There is no error. It is also not a used device. ~Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this have a stainless steel drum?

Asked 4 years ago by Anonymous.

• A:Answer Yes, the drum is a NeveRust™ Stainless Steel. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan I select the water level and temperature per load? For instance can I select a cold water wash for a small load of delicate items?

Asked 2 years ago by Goldie.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHit on button by mistake and now lights on panel won’t go off

Asked 2 years ago by Anonymous.

• A:Answer Press and hold the control panel button for 3 seconds and it should reset. In the meantime here is a link to the instructions: https://tinyurl.com/2mvwrmu8^Tanisha

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit have the impeller that "simulates an agitator" as the pictures show and the overview description states or a 4-way agitator as the product specs state?

Asked 4 years ago by EHS1700.

• A:Answer This washer has an impeller with LG's innovative 6Motion™ Technology. It allows the drum to tailor each load from a combination of six unique motions: rolling, stepping, swinging, scrubbing, filtration and tumbling. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionHow can I change the default water temperature to cold on my wt7000cw washer? The old LG that i replaced allowed my to program a custom wash button. I haven't figured out how to do it on this washer yet.

Asked 1 month ago by Tom.

• A:Answer Hello there, Tom.Thank you for reaching out to us. We understand your inquiry regarding the default temperature settings on your LG Top Load Washer, Model #WT7000CW. This specific model is designed with factory default settings for each cycle (such as Warm for the Normal cycle) and does not feature a programmable "Custom Program" button to permanently save a new default like previous models. To use cold water, you will simply need to press the "Wash/Rinse" button to select "Cold" or activate the "ColdWash™" option on the control panel before starting each load. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/J7G564PZRX If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionDoes this LG top loading high efficiency 4.5 cu washing machine have AI? I see a Smart Diagnosis icon but nothing else?

Asked 1 month ago by Anonymous.

• A:Answer Hi there. Thank you for your inquiry regarding the LG Top Load Washer, Model # WT7000CW. We understand you want to know if this model features AI technology. Please be advised that this specific model does not have AI capabilities such as AI Wash or AI DD™. While it is equipped with SmartDiagnosis™ (v3.0) for troubleshooting, it utilizes standard LoadSense technology to detect the size of the load and adjust water levels accordingly. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/J7G564PZRX If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionIs the drum stainless steel? In the specs it says aluminized alloy.

Asked 4 months ago by washerseeker.

• A:Answer Hello there. Thank you for reaching out to us with your inquiry about the LG WT7000CW washer. We understand your concern regarding the specifications. We can confirm that this model has a NeveRust™ stainless steel drum. We'd like to assist you further if you have any additional questions. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/J7G564PZRX We appreciate your patience. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
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Q: Questionhow many gallons of water does washer hold?

Asked 7 months ago by jsmick.

• A:Answer Hello there, Jsmick. We understand your inquiry about your LG WT7000CW washer’s water capacity. The tub has a volume of 4.5 cubic feet according to LG’s specifications. Converting 4.5 cubic feet to US gallons (1 cubic foot ≈ 7.48052 US gallons) means the internal tub volume is approximately 33.7 gallons. However, because this is a high-efficiency top-load washer, it does not fill the entire tub with water each cycle. Actual water usage varies by cycle type, load size, soil level, and selected options. LG washers automatically sense load size and optimize water levels; for many normal wash cycles, water usage is often in the range of approximately 13–15 gallons per load, and heavy-duty or deep-fill options may use more water when needed. The “Water Plus” feature adds a little less than one additional gallon when activated. This approach ensures efficient cleaning while conserving water. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/6464965.p?skuId=6464965 If you’d like guidance on selecting the best cycle settings for your laundry needs or understanding expected water usage for specific load types, please send us a private message on Social Media @LGUSSupport with details about your typical laundry loads and preferences. Our team will be happy to walk you through optimizing wash settings or answer any additional questions. We appreciate your patience and look forward to helping you get the best performance and efficiency from your LG WT7000CW. —Renzo

  Answered 7 months ago by LG Digital Customer Care

  
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Q: Questionwhat is the estimated yearly operating cost

Asked 8 months ago by knit.

• A:Answer Hello there, Knit. Thank you for sharing your question with us. We understand your inquiry about the estimated yearly operating cost for your LG top-load washer (Model WT7000CW). This washer’s specification sheet indicates an estimated annual electricity use of 220 kWh, which translates to an approximate operating cost of $26 per year (based on a typical U.S. electricity rate of about $0.12 per kWh). https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-top-load-washer-with-turbodrum-technology-white/6464965.p?skuId=6464965 If you have any further questions—such as tips on maximizing energy efficiency, care instructions, or guidance on proper load sizes—please send us a private message on Social Media @LGUSSupport. We’ll be more than happy to provide additional details and ensure your washer performs at its best. —Renzo

  Answered 8 months ago by LG Digital Customer Care

  
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