Questions & Answers
- Model:
- WM6700HBA
- |
- SKU:
- 6512282
Q: QuestionCan you use powdered detergent in this washing machine?
Asked by Mike.
- A:Answer Yes you can. You can either put the power detergent in the dispenser or directly in the drum. I hear putting the piwder in the drum is beyter for the washer, that way you dont clogg the tubes of the washer.
Answered by ezdispense
Q: QuestionCan I use my old LG pedestal? It’s 2008
Asked by KFos.
- A:Answer Hi there. Thanks for reaching out. As of January 2011, LG has released a special pedestal adaptation kit that allows older units that previously used a mounting bracket installation method to be secured to a new pedestal that uses the t-clip installation method. ` Jai.
Answered by LG Digital Customer Care

Q: QuestionIs this washer compatible with the LG pedestal model WDP4V? It's 27" x 29.5" x 13.6". Thanks.
Asked by Monk.
- A:Answer Hey there. The matching pedestal for this unit is WDP6W. ~Anthony
Answered by LG Digital Customer Care

Q: QuestionDoes this washer sensor detergent ? So if I fill up the detergent container will it sense the proper amount? Trying to see if this is a feature or if my washer is no dispensing the detergent.
Asked by Anonymous.
- A:Answer Hi, the LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer with AI DD® 2.0 Built-In Intelligence & TurboWash® 360°, Model # WM6700HBA features LG's ezDispense™ which is a feature that allows you to fill the detergent & fabric softener dispenser reservoirs once for up to 18 cycles and auto dispenses the detergent and fabric softener.This is based on 8-12 lb. loads and you will even get an alert on your smartphone when it’s time to refill. You will need to fill the larger ezDispense™ reservoir with HE (High-Efficiency) liquid detergent, and fill the smaller reservoir with liquid fabric softener, if desired. You can use the front detergent compartment of the manual dispenser for liquid or powdered detergent, or oxygen-based bleach. Place liquid chlorine bleach ONLY in the bleach compartment at the back of the manual dispenser. Do not place liquid or powdered detergent packs, or gel or tablet detergents in the dispenser....^Ivan
Answered by LG Digital Customer Care

Q: QuestionHow far does the bulge on the back stick out?
Asked by joefog.
- A:Answer Good day! You must leave a minimum of four inches behind the appliances for the connections. To check out more information on dimensions, please refer to your owner's manual at:https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. ~Rita
Answered by LG Digital Customer Care

Q: QuestionHello, What is the decibel rating for this washer and matching dryer? Is it louder than the LG WM4500HBA washer? Thanks for your help!
Asked by Curious1.
- A:Answer Hi there. This model has a True balance anti-vibration system and LoDecibel for quiet operation. Keeps even big loads in balance to reduce washer noise and vibration. ~Jai.
Answered by LG Digital Customer Care

Q: QuestionSo how does this work without the physical dials to select cycles?
Asked by Dials.
- A:Answer the center dial is both rotary and touch. you just cycle through the wash types (AI, Perm Press, Delicates, etc) and then confirm on the touch dial. you can also adjust the temp, soil and other options from the panel on the right.
Answered by DavidL
Q: QuestionDoes this machine (Model #WM6700HBA) have a gentle or hand wash cycle?
Asked by CS.
- A:Answer As mentioned in a previous response, the ENERGY STAR® Certified LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer with AI DD® 2.0 Built-In Intelligence & TurboWash® 360°, Model # WM6700HBA has a Delicates cycle on it and you can edit the list of wash cycles using the Cycle List Edit Option to use the Hand/Wool cycle for washing delicate hand-washable and machine-washable clothes such as washable wool, lingerie, dresses etc., ...^Ivan
Answered by LG Digital Customer Care

Q: QuestionDoes washer model no. WM6700HBA have LoDecibel Quiet Operation?
Asked by Giggles.
- A:Answer Hi, this model does not have Lodecibel quiet operation. ^Vanessa
Answered by LG Digital Customer Care

Q: QuestionDoes Washer Model WM6700HBA require the Steam Dryer Installation Kit #5304495002?
Asked by Eagle.
- A:Answer The dryer does
Answered by GlenH
Q: QuestionDoes this unit show the time that is remaining with the wash load in progress?
Asked by HMHR.
- A:Answer Yes!! Mine does
Answered by Anonymous
Q: QuestionCan it be ordered with door opening in other direction
Asked by Dan.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer No
Answered by user705715
Q: QuestionDoes it have a short cyle like 5 minutes 10 minutes wash for very small load one or two clothes
Asked by Ace.
- A:Answer Hello there. Thank you for your inquiry about the WM6500HWA model. While the WM6500HWA offers various cycle options for different load sizes and types, it typically does not have a cycle as short as 5 or 10 minutes specifically for very small loads like one or two clothes. However, you can use the Quick Wash cycle on this model, which is designed to efficiently clean smaller loads in a shorter amount of time compared to regular cycles. To assist you further and ensure you get the most out of your washing experience, please send us a private message on Social Media @LGUSSupport with any specific questions or preferences you have regarding cycle times and load sizes. Our team will be happy to provide additional information and tips based on your needs. Thank you for choosing LG! —Mau
Answered by LG Digital Customer Care

Q: QuestionWill the washer tell me when more detergent or softener is low or out for the EZ DISPENSE function? It is not hooked up to WiFi or app. Thanks!
Asked by Hanh46.
- A:Answer yes
Answered by LawrenceK
Q: QuestionWhat does the manual say about the space requirements around the machine? Thanks very much!
Asked by Sam1.
- A:Answer Thank you for your interest in the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence (WM6500HWA) model. Please adjust all four feet using the transit bolt spanner provided to stabilize the LG washing machine WM6500HWA. Also, make sure there is a 20mm gap between the top of the washer and any worktop during installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HWA.ABWEVUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan the door be changed to open from the opposite direction ? The hinge on the right side rather than the left side ?
Asked by dooroptions.
- A:Answer Hi there! Thank you for your question regarding the door hinge on your WM6500HWA washer. Unfortunately, the door on this model is not designed to be reversible, meaning it cannot be changed to open from the opposite direction with the hinge on the right side. We understand that this may not be ideal for all laundry room layouts. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril
Answered by LG Digital Customer Care

Q: QuestionAll my clothes came out super wrinkled, more than any washer I have ever used. Does anyone know why or have aaa solution that has worked for them?
Asked by Sullabim.
- A:Answer Funny I was just wondering if I could use pods instead of liquid detergent! Excellent news! Thank you
Answered by SkateKraft
Q: QuestionWhy is the dispenser drawer extremely difficult to slide into position, even when depressing top disengager button?
Asked by Hamp.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer I have same issue and have yet to be able to use my machine as can’t put the drawer in !!
Answered by Anonymous
Q: QuestionI just received this today and the 5 jets don't spray out anything like the video. Is there a difference in settings that I'm missing? The water comes out pretty weak with or without the Turbowash on.
Asked by NH.
- A:Answer We apologize for any inconvenience you're experiencing with your new LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel. model WM6700HBA . To ensure the TurboWash 360 feature is working optimally, please consider the following troubleshooting steps: - Confirm Water Pressure: Check if the water pressure in your home meets the minimum requirements for the washer. Low water pressure can affect the performance of the TurboWash feature. - Select TurboWash Cycle: Ensure that you're selecting a wash cycle that includes TurboWash. Not all cycles may have TurboWash enabled by default. Refer to the user manual or cycle guide for details on which cycles utilize TurboWash. - Check Water Inlet Filters: Inspect the water inlet filters located on the back of the washer. If they are clogged or blocked, it can restrict water flow and impact the performance of the jets. Clean or remove any debris if necessary. If the issue persists, we recommend reaching out us at @LGUSSUpport on Facebook or Twitter for further assistance. We can provide specific troubleshooting steps based on your model and help resolve any performance concerns you may have. ^Danee
Answered by LG Digital Customer Care

Q: QuestionWhen stacked how high are the buttons on the dryer. My wife is 5’4” would she be able to use them with no problems.
Asked by Kelly.
- A:Answer my wife is also on the petite side... 5'6. we actually got the pedestals so that we could make them higher. She has no issues even with the extra height, AND it's easier to move things from the washer to the dryer because you don't need to get on your knees or bend over to get things out.
Answered by DavidL
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