A:AnswerHello there, Smitty. Thank you for sharing your experience with the LG S60TR Home Theater Soundbar. We understand that you are hearing a popping sound when watching movies. This issue may be caused by interference with other wireless devices. We recommend trying to move the soundbar and the wireless subwoofer a few feet away from other electronics like a Wi-Fi router or cordless phone. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/product/lg-5-1-channel-s60tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-audio-wow-orchestra-black/JJ8VPZHJLK
We appreciate your patience. —Renzo
A:AnswerHello there. Thank you for sharing your inquiry with us. We understand you're asking about the compatibility of your LG S60TR soundbar with an Xfinity remote control.
Generally, Xfinity remotes are designed to be programmable to control various audio devices, including soundbars. While LG soundbars are typically compatible, you will need to program your Xfinity remote to recognize and control your specific LG S60TR model. This usually involves entering a manufacturer-specific code for LG soundbars into your Xfinity remote.
Common steps to program an Xfinity remote for a soundbar include:
Turning on your soundbar.
Holding down a "Setup" button (or specific button combination, depending on your Xfinity remote model) until an LED light changes color.
Entering a specific code for LG soundbars (a common one seen is "31293," but it's always best to check the Xfinity remote support website or your remote's manual for the most accurate and up-to-date codes for your specific Xfinity remote model).
Testing the volume and power buttons to confirm successful programming.
https://www.bestbuy.com/site/lg-5-1-channel-s60tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-audio-black/6579924.p?skuId=6579924
Please send us a private message on Social Media @LGUSSupport if you have any further questions or encounter any difficulties during the programming process. We appreciate your patience. —Renzo
A:AnswerHi there. Thank you for reaching out to us about the LG S60TR Home Theater Soundbar. We understand your inquiry about its compatibility with your LG 43UM6910PUA TV.
Yes, the LG S60TR soundbar should work with your LG 43UM6910PUA TV. The S60TR soundbar is equipped with an optical audio input, and the 43UM6910PUA TV has an optical digital audio output. This means you can connect the two devices using an optical cable, which is included with the S60TR soundbar.
To connect them, you'll simply plug one end of the optical cable into the "Digital Audio Output (Optical)" port on the back of your TV and the other end into the "OPTICAL IN" port on the soundbar. After connecting, you may need to go into your TV's sound settings and select "Optical" or "External Speaker" as the audio output.
https://www.bestbuy.com/site/lg-43-class-6-series-led-4k-uhd-smart-webos-tv/6363867.p?skuId=6363867
Please send us a private message on Social Media @LGUSSupport if you need any further assistance with the connection or have additional questions. We appreciate your patience. —Renzo
A:AnswerHello there, Lou. Thank you for sharing your experience with us. We understand your inquiry about the output wattage of the LG 5.1-Channel S60TR Home Theater Soundbar, model S60TR.
The total output wattage for this soundbar system is 440W. This power is distributed across its channels: the front speakers are 40W x 2, the center speaker is 40W, the rear speakers are 50W x 2, and the wireless subwoofer is 220W.
https://www.bestbuy.com/site/lg-5-1-channel-s60tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-audio-black/6579924.p?skuId=6579924
Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
A:AnswerThe LG 5.1-Channel S60TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Audio - Black, Model # S60TR comes with wall brackets and a wall bracket installation guide that allow you to mount it on your wall below an LG TV.
It does not have a special bracket that allows you to mount it to the bottom of an LG TV like the SC9S LG Soundbar C for TV with Dolby Atmos® and Synergy Bracket 3.1.3 channel that comes with an exclusive LG OLED Synergy Bracket can be used as a TV stand or mounted with your LG OLED evo C Series TVs on the wall (LG 55”, 65”, and 77” OLED evo C2, C3, and C4 models)...^Ivan.
A:AnswerHi, Tony. Thank you for reaching out. The LG Soundbar (S60TR) model has a total power output of 300 watts, which provides clear, powerful sound to enhance your audio experience. For more information about the product, you may visit https://www.lg.com/us/soundbars/lg-s60tr-home-theater-soundbar.
If you need more details about setting it up or any other inquiries, feel free to send us a private message on social media @LGUSSupport. We're ready to assist you further. ^Juvy
A:AnswerThe wireless rear speakers for the LG 5.1-Channel S60TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Audio - Black must be plugged into an outlet for power...^Ivan.
A:AnswerHi there, CharlesB. We understand your inquiry about placing your LG 5.1-Channel S60TR Home Theater Soundbar on a console under your 55″ OLED (Model OLED55C4PUA) using the hardware supplied.
The S60TR does include mounting hardware, but those brackets and screws are specifically designed for wall-mount installations—attaching the soundbar directly to a wall surface. If you’d like to position the soundbar on top of your console, you actually do not need to use the wall-mount brackets. Instead, you can simply rest the soundbar on the console shelf beneath your OLED TV. Here’s one troubleshooting step to ensure optimal performance and safety when doing so:
Troubleshooting Step – Ensure Proper Clearance & Stability:
Stable Surface: Place the S60TR on a flat, level section of your console that is at least 34″ wide (the soundbar itself is 33.5″). This gives it enough space so it won’t overhang or risk tipping.
Ventilation & Heat Clearance: Leave at least 1″ of space between the top of the soundbar and the bottom edge of your TV. OLED TVs like the OLED55C4PUA can exhaust a little heat from their bottom vents, and the soundbar also vents heat from its top and rear panels. That 1″ gap prevents heat buildup.
Speaker Alignment: Center the soundbar directly beneath the TV so that its left and right channels align with the edges of the OLED screen. This ensures balanced acoustics and maintains the intended soundstage.
Cable Management: Use the rear-firing wire-clips on the S60TR to keep your HDMI (ARC/eARC), optical, or power cable neatly routed behind the console. Avoid pinching or bending cables at tight angles to prevent signal loss or damage.
By following these steps, you’ll have the soundbar positioned securely and at the correct height for clear audio, without using the wall-mount hardware. If, at any point, you decide to attach it to the wall instead—say, below your TV—you can use the supplied wall-mount brackets and screws; just locate wall studs and fasten the brackets at a height that leaves a 1″ clearance above the soundbar so it doesn’t press against the OLED’s bottom edge.
Should you encounter any stability concerns—such as the soundbar shifting when the rear speakers shake the floor—you could optionally place small non-slip rubber pads (available at most electronics or hardware stores) under the soundbar’s feet. These will prevent slipping without affecting its acoustic performance.
https://www.bestbuy.com/site/lg-5-1-channel-s60tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-audio-black/6579924.p?skuId=6579924
If you have any further questions about mounting options or want guidance on the best cables to connect your OLED55C4PUA to the S60TR for Dolby Atmos or eARC, please send us a private message on social media @LGUSSupport. Our team would be happy to walk you through every detail and ensure your home theater setup is both safe and sounds incredible. We appreciate your patience and look forward to helping you enjoy the full power of your S60TR soundbar and OLED TV together. —Renzo
A:AnswerHello there, thank you for your inquiry! We understand you're interested in adding two additional rear wireless speakers to the LG S60TR Home Theater Soundbar for use in your kitchen.
Currently, the LG S60TR is designed to work with the two rear wireless speakers included in the package. It does not support the addition of extra rear wireless speakers beyond the ones provided.
However, you can explore other LG soundbars that offer more flexibility with additional speakers, or consider using a Bluetooth connection to stream audio to other compatible speakers in your kitchen.
https://www.lg.com/us/soundbars/lg-s60tr-home-theater-soundbar#pdp_specs
For further assistance or if you'd like recommendations for other setups, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help!
—Renzo
A:AnswerHi there, Mike. Thank you for sharing your inquiry with us. We understand your situation and are here to help. Based on your LG 60UH7700UB TV and your desire for a soundbar or system that powers on automatically with your TV via your Comcast remote, the LG S60TR is a great option to consider. This home theater soundbar is designed with features like LG TV Sound Sync and Auto Power (On/Off) functionality that work seamlessly with LG TVs. It allows the soundbar to turn on when the TV is powered up, helping simplify the process for someone who prefers a straightforward setup.
As a troubleshooting step, we recommend ensuring that your TV’s SIMPLINK™ (HDMI-CEC) feature is enabled and that the soundbar is connected via HDMI ARC or the optical input. This will help synchronize the power functions and allow your Comcast remote to control both devices easily.
https://www.lg.com/us/tvs/lg-60UH7700-4k-uhd-tv#pdp_specs
If you need additional guidance with the setup or have any further questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you.
—Renzo
A:AnswerYes, it is only lights. If you look at the instructions it tells you how to navigate the options with these lights and the voice that comes out of the speakers indicating where you are in the settings. A bit annoying, so the ultimate solution is to just use the LG app an and you can play with all settings on your phone!
A:AnswerHi there, Cliff. Thank you for your question about the LG Sound Bar (Model S60TR.AUSALLK). We understand how convenient it is to control multiple devices with a single remote. While the LG S60TR sound bar supports HDMI CEC (SIMPLINK™), which allows for some control using compatible remotes, compatibility with Comcast remotes specifically depends on the remote's programming capabilities.
https://www.lg.com/us/sound-bars/lg-s60tr-sound-bar#pdp_specs
Typically, Comcast remotes can be programmed to control sound bars from various brands. We recommend checking the Comcast remote's user manual or contacting Comcast customer support to confirm if the LG S60TR sound bar can be paired with their remote. This could help you avoid the inconvenience of using multiple remotes.
If you need further assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo
A:AnswerHi there, John. Thank you for your inquiry about the LG S60TR Sound Bar. We understand that you're interested in enhancing your audio experience by adding additional wireless subwoofers.
The LG S60TR Sound Bar is designed to work seamlessly with the included wireless subwoofer. However, it does not support pairing with additional subwoofers, whether from LG or other brands, as it is optimized for its specific configuration.
https://www.lg.com/us/sound-bars/lg-s60tr-sound-bar#pdp_specs
If you have further questions or need assistance exploring ways to maximize your sound system’s performance, feel free to send us a private message on social media @LGUSSupport. We’d be delighted to help!
—Renzo
