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Questions & Answers

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Page Showing 1-20 of 49 questions
  • QuestionDoes this TV have screen mirroring capabilities?

    • Answer Yes, this TV has screen mirroring capabilities using Apple AirPlay 2.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect to the internet using Wi-Fi on this TV?

    • Answer Yes, this TV has wireless connectivity via Wi-Fi.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this TV equipped with built-in speakers?

    • Answer Yes, this TV has built-in speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of operating system does this TV use?

    • Answer This TV uses webOS as its smart platform.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre software updates available for this TV?

    • Answer Yes, this TV has software updates and feature refreshes for up to 5 years with LG’s Re:New Program.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV support high dynamic range?

    • Answer Yes, this TV supports high dynamic range (HDR10).
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many HDMI ports does this TV have?

    • Answer This TV has a total of three HDMI ports.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV have the ability to down load APPS as in Spectrum Cable APP or YOUTUBE TV APP?

    Asked by Bill.

    • Answer The LG Content Store (App Store) feature in the LG 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB allows you to download and install apps that are compatible with the webOS 25 TV Platform that the TV runs on.Both the Spectrum TV app and the YouTube TV app are compatible with the platform and can be downloaded and installed on the TV...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhere is power plug location

    Asked by tv.

    • Answer The power cord for the LG 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, plugs into an "AC IN" port located on the back panel of the TV, typically found on the lower left or right side, often near the other input ports like HDMI and USB. It is usually a recessed, square-shaped, or standard 3-prong IEC socket...^Ivan.

      Answered by LG Digital Customer Care

  • Questioncan i download additional apps

    Asked by Anonymous.

    • Answer You can download and install additional apps that are compatible with the LG webOS 25 TV platform (i.e., Operating System) that the 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, through the LG Content Store (App Store) feature on the TV's home screen...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhat is the watts of the speakers

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your question with us. We understand your inquiry regarding the speaker specifications for your 50UA7700PUB. This model features a 2.0 Channel speaker system with down-firing speakers. Based on the official LG resources for this unit, the total power output is 20 Watts (10 Watts per channel). This setup is enhanced by our α7 AI Sound Pro technology, which allows for a Virtual 9.1.2 Up-mix to provide a more immersive audio experience for your favorite content. https://www.bestbuy.com/product/lg-50-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT65T If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhy won’t subtitles shut off????? I have tried both remotes, cable and tv and nothing works. Google says it’s a known problem but can’t find a way to shut off substitutes so annoying

    Asked by KellerM.

    • Answer Is your programming for the LG 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025) Model # 50UA7700PUB, through a cable set-top box? If subtitles (closed captioning) are turned on within the cable set-top box settings, turning them off in the TV's menu will not work. You must disable the captions on the device producing the signal—the cable box—via its own settings menu or by pressing the "CC" or "Options" button on the cable remote...^Ivan.

      Answered by LG Digital Customer Care

  • Questionhow many HDMI ports does this television have?

    Asked by bf.

    • Answer The LG 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, has three HDMI ports. HDMI 2 is an HDMI eARC port...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have the LG 50 inch TV and my Dish cable remote volume does not work. The volume works on the LG remote.

    Asked by Anonymous.

    • Answer Yes

      Answered by userissei

  • QuestionI've been sick and just yesterday tried to hook up my LG UHD AI 50UA 7700PUB which was delivered on Jan. 19th. I tried to create an LG A/C but it keeps refusing my information! How do I slow down the rapid speaker!!! It's very annoying!

    Asked by Youngster.

    • Answer We will need more details about what information is not being accepted when you try to create an account for your LG - 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, and we will need clarification about what 'rapid speaker' is. Please contact our Customer Support on social media (Twitter, Facebook, YouTube, Instagram, etc.,) using our handle @LGUSSUPPORT so they can guide you through creating your account, and you can explain to them what 'rapid speaker' is so they can assist you with that...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you connect this to a bluetooth amp, and/or will there be a sync issue with the audio and video if used that way?

    Asked by Dan.

    • Answer The LG 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, is a Bluetooth-enabled TV (Bluetooth® ver. 5.1) so it can be paired with an external Bluetooth-enabled receiver. Bluetooth 5.1 still has audio latency, as all wireless Bluetooth connections introduce some delay (typically 34–200+ ms) due to encoding and transmission. While Bluetooth 5.1 provides better data transfer and stability than older versions, the perceived lag depends more on the specific audio codec (e.g., SBC, AAC, aptX) used rather than the 5.1 version itself. The supported Audio Codecs on this TV are AC4, AC3(Dolby Digital), EAC3, HE-AAC, AAC, MP2, MP3, PCM, and apt-X. Check to see which audio codec your receiver supports. Audio latency is often higher if a receiver (or headphones) and TV do not support the same, or the best available, audio codec. Mismatched codecs force devices to default to a slower, basic codec like SBC (typically ~200ms+ delay), whereas matched, low-latency codecs (like aptX Low Latency) minimize delay to under 40ms. Bluetooth does not directly degrade visual video quality (resolution or color), but it commonly causes audio-video desync (latency), where audio lags 150–300ms behind the video. It can also interfere with 2.4 GHz Wi-Fi, causing buffering or reduced quality during streaming...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDose Best Buy have Ali remote for this tv model50ua7700aua

    Asked by Mj.

    • Answer Please pardon us, but we are not clear about what an 'Ali remote' is and will need some clarification. The LG 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, comes with a standard LG remote control, and it is also compatible with the LG Magic Remote, Model # MR25GA, which must be purchased separately...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionRegarding 50UA7700PUB - I have an Android. Is this limited to only Apple? Also, I'm used to using a FireStick and my current one is only 2 yrs old. Do I need to get a newer one to fit the connections?

    Asked by Youngster.

    • Answer The LG - 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, is not limited to Apple's iOS devices. It will also work with Android devices. ALL LG TVs support both Android and iOS devices, and can be connected to them via Wi-Fi or Bluetooth®. Whether you need to get a newer Amazon FireStick is at your discretion. You will need to compare the specifications for your two year old device with those for a newer one to see if it offers features that your older one does not that may interest you...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAm I able to connect a Firestick to the 50UA7700PUB?

    Asked by Youngster.

    • Answer You can use your Amazon Fire Stick on any TV that has at least one HDMI port. This includes most HD and UHD TVs currently available on the market. Simply plug your FireStick into any of the three HDMI inputs on the LG - 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), Model # 50UA7700PUB, HDMI 2 on the TV is an HDMI eARC port that acts as an input and output when connected to another device with an HDMI ARC or HDMI eARC port, so if your firestick does not support either, you may want to reserve that for another device that does, but you can still use it as an input...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhich Magic Remote WITH VOICE works with this TV? LG - 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025) Model: 50UA7700PUB My other LG has a Magic Remote which works, but NO VOICE.

    Asked by MurphysWorld.

    • Answer As indicated in its header, the LG - 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025) Model # 50UA7700PUB is a 2025 model, and the LG Magic Remote, Model # MR25GA, is the compatible magic remote for 2025 LG Smart TVs...^Ivan.

      Answered by LG Digital Customer Care