Questions & Answers

Q: QuestionWhat is the refresh rate for this TV?

• A:Answer The refresh rate for this TV is 60Hz.

Q: QuestionHow many HDMI ports does the TV have?

• A:Answer The TV has three HDMI ports.

Q: QuestionDoes this TV work with Alexa?

• A:Answer Yes, this TV works with Amazon Alexa.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in speakers.

Q: QuestionIs this smart TV capable of screen mirroring?

• A:Answer Yes, this smart TV is capable of screen mirroring using Apple AirPlay 2.

Q: QuestionCan I connect my headphones to this TV?

• A:Answer No, this TV does not have a headphone jack.

Q: QuestionIt only has 3 input ports hdmi no output

Asked 5 months ago by Record.

• A:Answer There aren't any modern TVs on the market that support HDMI output. Like all other TVs, regardless of brand or manufacturer, the LG 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, has HDMI inputs, (three HDMI inputs as you have noted for this model). However, HDMI 2 is an HDMI eARC port, which is primarily an output. It allows the TV to send high-quality sound to audio devices like soundbars or home theater systems and is specifically designed for audio output. HDMI ARC, the predecessor to HDMI eARC, can function as both an input and output...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionMy Netflix, Utube, Amazon Prime, etc buttons on the remote don't work. How do I get them to work? I go to update it online and it says that it's not supported. User guide doesn't say anything on the topic, checked numerous times. Please help!!!!!

Asked 2 weeks ago by MommyMichelle.

• A:Answer Hello there, Michelle. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control functionality for your 55QNED70AUA. We understand your inquiry, and we want to ensure you can easily access Netflix, YouTube, and your other favorite applications through your Magic Remote. Often, when specific shortcut buttons are not responding, it indicates that the remote needs to be re-registered to the television to establish a proper Bluetooth connection. To troubleshoot this, please press and hold the HOME and BACK buttons together for five seconds until the power button flashes to deregister the remote, and then press the Wheel (OK) button while pointing the remote toward the TV to pair it again. This step typically restores the functionality of the dedicated app buttons and ensures the TV recognizes the commands. We are committed to providing you with a seamless viewing experience and want to make sure your equipment is working perfectly for you. LG TV - How to Troubleshoot Your LG Magic Remote - https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT If you have any further questions or if the buttons continue to be unresponsive, please contact us on [email protected], and our team will be more than happy to assist you further. —Renzo

  Answered 2 weeks ago by LG Digital Customer Care

  
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Q: QuestionWe had had tremendous trouble keeping this hooked up to WiFi. It is in the same place as our old tv, which we also had on WiFi and streamed. We have done all the update, everything troubleshooting says to do. I still have 6 months warranty on this tv.

Asked 1 month ago by CJ.

• A:Answer We regret to read that the LG 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, is not staying connected to your Wi-Fi network, regardless of updating the firmware and all the recommended troubleshooting, and we sincerely apologize for any inconvenience. If you have not done so yet, try performing a full power cycle by unplugging both the TV and router for 60 seconds. Other effective fixes include clearing the network cache by "forgetting" the network, setting a static IP, disabling IPv6, and reducing nearby Bluetooth interference. You may have to contact our Customer Support on social media (Twitter, Facebook, YouTube, Instagram) to make arrangements for a service repair and have a technician check for a faulty internal Wi-Fi module...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionWill this TV work with a Vizio model V51-H6 surround sound sysytem

Asked 1 month ago by Bettyboop.

• A:Answer Hello there, BettyBoop. Thank you for reaching out to us regarding the LG 55QNED70AUA. We understand your inquiry regarding the compatibility of this TV with your Vizio V51-H6 surround sound system. Yes, the LG 55QNED70AUA will work with your sound system. This TV is equipped with an HDMI eARC port (located at HDMI 2) and an Optical Digital Audio Out port, both of which are standard connections compatible with the Vizio V51-H6. Additionally, the TV supports Bluetooth (v 5.0) connectivity. https://www.bestbuy.com/product/lg-55-class-70a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZWR67 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionDoes this tv support tablo tv and Roku tv and xumo box

Asked 1 month ago by 0404.

• A:Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding device compatibility with the 55QNED70AUA. Yes, this TV features 3 HDMI ports, allowing you to connect external streaming devices such as Tablo, Roku, and Xumo boxes. Additionally, you can check the built-in LG Content Store for available applications. https://www.bestbuy.com/product/lg-55-class-70a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZWR67 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV support Auracast? If so, do the TV speakers still output sound when active?

Asked 1 month ago by Ciderman.

• A:Answer The LG 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, does not support Auracast...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionIs this a back lit tv or not? see some sellers say it's edge lit but then best buy and the google AI say it's back lit. The AI also claims a 120hz refresh rate while pretty much every seller agrees on it being 60hz?

Asked 2 months ago by SteveMeiser.

• A:Answer The LG 55 Inch Class LG QNED AI QNED70A 4K Smart TV 2025, Model # 55QNED70AUA, has a native 60 Hz Refresh Rate, and it is a Direct-lit TV (LEDs directly behind the screen), which offers superior brightness, contrast, and black levels compared to an edge-lit TV, which places LEDs along the perimeter for a slimmer, lighter design...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV have compatibility with the Now streaming app package from Xfinity? I'm having a difficult time opening up the Xfinity stream app.

Asked 2 months ago by Xfinity.

• A:Answer The Xfinity Stream app, which can be downloaded and installed on the LG 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, from the LG Content Store (App Store) feature on the TV's home screen, is compatible with the webOS TV Platform that the TV runs on. If you are having trouble opening the app, try deleting it and then reinstalling it. It may have been corrupted when you initially tried to download and install it...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionIs there a continue watching option on the Home Screen?

Asked 2 months ago by DCDC.

• A:Answer The LG - 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, does not have a "continue watching option" on the home screen...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionWhat size screws do I need to mount this to my wall using a VESA universal mount?

Asked 2 months ago by Anonymous.

• A:Answer The LG - 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, is a VESA-Compliant Display with a 300 x 200 mm VESA Mount Pattern. The metric width of the VESA screws that will fit into the VESA mount holes on the TV is M6 (i.e., 6 mm). The length of the screw will depend on how thick your universal VESA-Compliant mount is, and VESA-compliant wall mounts typically come with 2-3 sets of screws of varying lengths with spacers that you can use should the screws be too long...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionAre the legs/stands able to be mounted in more than 1 position?

Asked 2 months ago by NEBird.

• A:Answer The stand legs for the LG - 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, can only be attached in one position...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionIs the screen on this TV made of glass or a plastic material?

Asked 2 months ago by Screen.

• A:Answer The LG - 55" Class 70A Series QNED AI 4K UHD Smart webOS TV (2025), Model # 55QNED70AUA, like all other LG QNED TVs, is still a type of LED TV (Liquid Crystal Display), and LG QNEDS primarily use glass substrates for their main panel construction, similar to traditional LCDs, but incorporate plastic elements in layers (like color filters or protective films) and significantly reduce overall plastic compared to older LCDs...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionCan this be mounted on a tv stand

Asked 3 months ago by Dave.

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the 55" Class 70A Series QNED AI 4K UHD Smart webOS TV. This model includes a stand for tabletop placement and is also VESA-compatible (300x300mm) for mounting on a universal TV stand or wall mount. https://www.bestbuy.com/product/lg-55-class-70a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZWR67 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 2 weeks ago by LG Digital Customer Care

  
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