Questions & Answers

Q: QuestionWhat is the refresh rate of this gaming monitor?

• A:Answer The gaming monitor has a refresh rate of 200Hz.

Q: QuestionWhat type of panel does this gaming monitor have?

• A:Answer This gaming monitor has an IPS panel type.

Q: QuestionDoes this monitor have integrated speakers?

• A:Answer No, this monitor does not have integrated speakers.

Q: QuestionIs the stand adjustable for this gaming monitor?

• A:Answer Yes, the stand is adjustable for height, tilt, swivel and pivot.

Q: QuestionWhat is the response time for this gaming monitor?

• A:Answer The response time for this gaming monitor is 1 millisecond.

Q: QuestionCan this gaming monitor be mounted on a wall?

• A:Answer Yes, this gaming monitor is wall mountable.

Q: QuestionHello. I understand about the display cable it comes with. How does this cable connect to my pc? What kind of port? My pc uses Win7. Is this monitor compatible? Thank you

Asked 2 months ago by Katia.

• A:Answer The included DisplayPort cable connects the DisplayPort input on the LG - UltraGear™ 27" IPS QHD 200Hz Gaming Monitor with DisplayHDR 400 (HDMI, DisplayPort) - Black, Model # 27G610A-B, to a DisplayPort output on a PC/Laptop. The monitor supports Plug and Play, which is a feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers. Windows Operating Systems have supported Plug and Play since Windows 95. The monitor has a native QHD (2560 x 1440) resolution, and it also supports an FHD (1920 x 1080) resolution, so if the graphics card in your PC supports those resolutions, and you can make the necessary connections to the monitor's DisplayPort Version 1.4 input or its HDMI Version 2.0, it will work with the monitor...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the cable that comes with the monitors?

Asked 1 month ago by Jude.

• A:Answer The supplied DC power cable that fits into the supplied AC/Adapter for the LG UltraGear™ 27" IPS QHD 200Hz Gaming Monitor with DisplayHDR™ 400 (HDMI, DisplayPort) - Black, Model # 27G610A-B, is 1.5 meters (approximately 4.9 feet) in length. The AC cord for the AC/DC Adapter is also a 1.5-meter (4.9 Ft) AC cord, so together, the total cable length is approximately 10 feet (approx. 3 meters)...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat type of display port cable does the monitor come with?

Asked 2 months ago by CJ19.

• A:Answer DisplayPort (DP) cables do not technically have version numbers like 1.4 or 2.1; rather, they are classified by bandwidth capacity (e.g., RBR, HBR, HBR2, HBR3, DP40, DP80). Version numbers are marketing labels, while certified cables ensure performance for features like high resolution (4K/8K) and refresh rates. While many retailers label cables as "DisplayPort 1.4 cables," VESA does not officially classify them this way; any cable, regardless of "version" labeling, will work if it has sufficient bandwidth. Higher-rated cables (like HBR3) are generally backwards compatible with older devices, allowing them to function properly across different standards. The DisplayPort on the LG 27-inch UltraGear™ IPS QHD 1440p 200Hz 1ms Gaming Monitor, Model # 27G610A-B, is a DisplayPort Version 1.4 port, and the monitor has a native QHD (2560 x 1440) resolution, so the included DisplayPort cable will be a DP40/HBR3 cable, which supports up to 4K@120Hz or 8K@30Hz...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it support HDR and vrr on Xbox series x

Asked 2 months ago by Blue.

• A:Answer The LG 27-inch UltraGear™ IPS QHD 1440p 200Hz 1ms Gaming Monitor, Model # 27G610A-B, is a FreeSync™ Premium monitor and a DisplayHDR™ 400 Certified monitor. It has a Fresync™ range of 48 - 280 Hz over HDMI®...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Question1) does it have any USB ports 2) does it have a plug for earphones 3) does it come with an HDMI cable? What else in box?

Asked 2 months ago by Katia.

• A:Answer power cable and DP cable

  Answered 2 months ago by PeterO

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the resoulution be changed on this monitor

Asked 3 months ago by Jaxx.

• A:Answer Hello there, Jaxx. Thank you for your interest in our products. We understand your inquiry regarding the resolution settings of the 27G610A-B monitor. Yes, while the monitor features a Native Resolution of QHD (2560 x 1440) for the best viewing experience, you can adjust the output resolution through the display settings of your connected computer or gaming console. https://www.bestbuy.com/product/lg-ultragear-27-ips-qhd-200hz-gaming-monitor-with-displayhdr-400-hdmi-displayport-black/JJ8VPZKQJ3 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this monitor support 4k if i have a 4k hdmi cable?

Asked 3 months ago by Hklepper.

• A:Answer As indicated in the header, the LG 27-inch UltraGear™ IPS QHD 1440p 200Hz 1ms Gaming Monitor, Model # 27G610A-B, has a native QHD (2560 x 1440) resolution so it supports a max resolution of 2560 x 1440 @ 200 Hz (DisplayPort), and 2560 x 1440 @ 144 Hz (HDMI). Regardless of what High Speed HDMI®/™ cable you use, it does not support 4K (3840 x 2160)...^Ivan.

  Answered 3 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it be mounted?

Asked 3 months ago by classicdylan.

• A:Answer Yes, might need spacers for some bracket screws

  Answered 3 months ago by BrandonVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have a speaker on the monitor or do I have to use a separate audio device? I'm asking as when I try to use it as an audio option (it shows up as one in settings) it doesn't work. I'm using windows 11.

Asked 3 months ago by Feddy.

• A:Answer Hello there. We understand your inquiry regarding the UltraGear 27" IPS QHD Gaming Monitor. This model does not have built-in speakers; however, the audio option you see in Windows 11 allows you to route sound through the monitor's headphone jack to a separate audio device. https://www.bestbuy.com/product/lg-ultragear-27-ips-qhd-200hz-gaming-monitor-with-displayhdr-400-hdmi-displayport-black/JJ8VPZKQJ3 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 3 weeks ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is a display port cable?

Asked 3 months ago by Hoogie.

• A:Answer The shape is different shape than the hdmi and allows to get ability from the monitor like color and refresh rate.

  Answered 3 months ago by TbnTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is the power cord located? I can’t find it and it’s not in the box

Asked 3 months ago by Marley.

• A:Answer Hi there, Marley. Thank you for sharing your experience with us. We understand your inquiry regarding the power accessories for your LG UltraGear Gaming Monitor, model 27G610A-B. We would like to assist you in locating the necessary components to get your monitor powered on and ready for use. Based on the official specifications, this unit utilizes an external power adapter rather than a standard internal power cord. Often, during the unboxing process, smaller accessories like the power adapter and its accompanying cord are tucked into specific recessed compartments within the styrofoam packaging or taped to the underside of the protective inserts to keep them secure during transit. As a troubleshooting step to help you find it, we recommend carefully inspecting all sides of the styrofoam packaging, including the cardboard flaps, as the power adapter is frequently packaged separately from the larger cables like the DisplayPort cable. We want to ensure you have a complete setup to enjoy the 200Hz refresh rate and QHD resolution of your new monitor. https://www.bestbuy.com/product/lg-ultragear-27-ips-qhd-200hz-gaming-monitor-with-displayhdr-400-hdmi-displayport-black/JJ8VPZKQJ3 If you have thoroughly checked all the packaging materials and the power adapter is still not found, please contact us on [email protected], and our team will be more than happy to assist you further with obtaining the necessary parts. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this monitor dependent on a computer or phone to adjust its display settings? Our church would plan to use it as a stand alone to display views of our church cameras.

Asked 4 months ago by Anonymous.

• A:Answer computer

  Answered 3 months ago by StephenSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow quickly does it adapt to a change in input? If I switch between input ports or switch my KVM, how long until it re-acquires a usable picture?

Asked 4 months ago by gsteemso.

• A:Answer Hi there. Thank you for sharing your inquiry with us regarding your 27G610A-B monitor. We understand your inquiry about the speed of input adaptation when switching sources. While we do not have a specific millisecond or second measurement for the input signal acquisition time, we want to assure you that your monitor is designed for a fast and seamless experience, especially since it is a high-performance gaming display. Features such as Dynamic Action Sync and the inclusion of Auto Input Switch are engineered to minimize input lag and streamline the process of detecting and displaying a new source. These features ensure the monitor quickly processes the new signal and displays a usable picture. https://www.bestbuy.com/product/lg-ultragear-27-ips-qhd-200hz-gaming-monitor-with-displayhdr-400-hdmi-displayport-black/JJ8VPZKQJ3 If you have any further questions about optimizing your monitor settings or its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question