Questions & Answers

Q: QuestionHow can I adjust the settings of this webcam?

• A:Answer You can customize the webcam's settings using the Logi Tune software.

Q: QuestionDoes this webcam work with Chrome OS?

• A:Answer Yes, this webcam is compatible with Chrome OS.

Q: QuestionDoes this webcam have a built-in microphone?

• A:Answer Yes, the Logitech Brio 500 has dual noise-canceling microphones.

Q: QuestionWhat is the maximum video resolution of this webcam?

• A:Answer The Logitech Brio 500 has a maximum video resolution of 1080p (Full HD).

Q: QuestionDoes this webcam have auto-framing?

• A:Answer Yes, the Logitech Brio 500 features auto-framing to keep you centered in the shot.

Q: QuestionWhat comes included with the purchase of this webcam?

• A:Answer The Logitech Brio 500 webcam comes with Logi Tunes software.

Q: QuestionDoes this work with Sony Bravia Tv

Asked 3 years ago by Sree.

• A:Answer Hello Sree! The Brio 500 1920x1080p Webcam with Privacy Cover is designed to work on a PC, Mac or Chromebook. Some Sony TV's that have the Google TV platform built-in may be able to use a webcam with their Chat App as well, but we cannot guarantee it as it wasn't designed for that. - Mathieu from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionWill this product work under windows 7

Asked 2 years ago by Lobo.

• A:Answer Hello Lobo, the Brio 500 will not work with windows 7. The Brio 500 requires Windows 8 or later (Windows 8.1 or higher required for resolutions greater than 1080p), macOS 10.10 or later, or ChromeOS. Thank you, have a great day. -Ricky from Logitech

  Answered 2 years ago by Logitech

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Q: Questiondoes this have a microphone and speaker in it, or do i have to buy seperate?

Asked 2 years ago by Dtripplet.

• A:Answer Microphone it has. Speaker it doesn't have

  Answered 2 years ago by KrisinaWVerified Purchase

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Q: QuestionDoes this webcam work with Linux?

Asked 7 months ago by Breadmakesyoufat.

• A:Answer The Logitech Brio 500 webcam is officially compatible with Windows 8 or later (Windows 8.1 or higher required for resolutions greater than 1080p), macOS 10.10 or later, and ChromeOS.

  Answered 7 months ago by Logitech

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Q: QuestionHow does this camera attach to a laptop? I don't see a clip. It has a sticky surface instead.

Asked 11 months ago by JoeProfessor.

• A:Answer The Logitech Brio 500 webcam comes with a detachable universal mounting clip that can be attached to the top of your laptop screen. This clip securely holds the webcam in place, providing a stable and convenient mounting solution. For further reference, please check with the below link https://support.logi.com/hc/articles/8076787531287-Getting-Started-BRIO-500

  Answered 11 months ago by Logitech

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Q: QuestionDoes this cam have a screw in spot on the bottom for tripod mounting?

Asked 11 months ago by MarciaS.

• A:Answer Yes, the Logitech Brio 500 does have a magnetic thread mount screw (removable) on the bottom, allowing you to attach it to a tripod. Please refer the getting started manual for Brio 500. https://support.logi.com/hc/articles/8076787531287-Getting-Started-BRIO-500

  Answered 11 months ago by Logitech

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Q: QuestionCan I turn off the microphone and still record/stream/go live?

Asked 1 year ago by Daniella.

• A:Answer Yes

  Answered 7 months ago by HolyonyxVerified Purchase

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Q: QuestionWill the Brio 500 work with a Lenovo laptop? When using Zoom how does it know which camera to use - laptop vs. Brio? I assume it's easy to choose.

Asked 1 year ago by Jeremy.

• A:Answer Hey there! The Brio 500 works with Windows, macOS, or ChromeOS and virtually any popular video calling platform. You can change the video input in your computer settings to choose between Brio 500 or in-built laptop camera.

  Answered 1 year ago by Logitech

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Q: QuestionWhat is the difference between brio 500 and brio 100

Asked 2 years ago by Eric.

• A:Answer Hey! Refer to this link to know the differences between the Brio 500 and Brio 100 webcams. https://www.logitech.com/compare.html?category=products:webcams&products=webcams:brio-500-webcam,webcams:brio-100-webcam

  Answered 2 years ago by Logitech

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Q: QuestionDo I need to use a Broadcaster software program with the Brio 500? Is this Brio 500 compatible with Zoom?

Asked 2 years ago by taynabay.

• A:Answer I use it with Zoom. It's more your computer. As soon as i told my Windows computer to look for the Brio 500, It finds it with no problem.

  Answered 1 year ago by PhotoGuyVerified Purchase

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Q: QuestionWill this work with an11" M1 iPad Pro?

Asked 2 years ago by Scott.

• A:Answer Hey! No, the Brio 500 webcam is not compatible with iPads.

  Answered 2 years ago by Logitech

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Q: QuestionWill this mount to a curved monitor?

Asked 2 years ago by DLH.

• A:Answer Hey! Yes, our webcams come with mounting clips to insert the webcam into the monitor. Just make sure to tighten it on top of the monitor.

  Answered 2 years ago by Logitech

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Q: Questionwhat is another usb to ubs-c adaptor/cable that can plug this ubs-c camera into my usb laptop? I looked up j5. it is big and expensive (can buy another webcam). I just need one plug for one camera. any recommendation would be appreciated.

Asked 2 years ago by Stella.

• A:Answer You can get USB-C to USB converters cheap in store or online.

  Answered 2 years ago by MarloweVerified Purchase

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