Questions & Answers

Q: QuestionWhat is the maximum wireless range of this Logitech mouse?

• A:Answer This Logitech mouse offers a maximum wireless range of 32.8 feet.

Q: QuestionIs this Logitech gaming mouse compatible with the POWERPLAY charging system?

• A:Answer Yes, this Logitech gaming mouse is compatible with the POWERPLAY charging system, although it is sold separately.

Q: QuestionHow many buttons are programmable on this Logitech gaming mouse?

• A:Answer This Logitech gaming mouse has 11 programmable buttons.

Q: QuestionWhat type of wireless connectivity does this Logitech mouse use?

• A:Answer This Logitech mouse utilizes LIGHTSPEED Wireless technology, which is known for its ultra-fast and reliable performance.

Q: QuestionWhat is the battery life of this Logitech gaming mouse?

• A:Answer This Logitech gaming mouse provides up to 60 hours of uninterrupted gaming on a single charge.

Q: QuestionWhat is the maximum DPI of the HERO 25K sensor in this Logitech mouse?

• A:Answer The HERO 25K sensor in this Logitech mouse has a maximum DPI of 25600.

Q: QuestionHow many weights are included with this Logitech mouse for balance tuning?

• A:Answer This Logitech mouse includes six removable weights for customizing the weight and balance.

Q: QuestionDoes this work for ps5???

Asked 4 years ago by Mike.

• A:Answer Hello, the G502 Lightspeed will work with PS5 on the mouse default profile.

  Answered 4 years ago by Logitech

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Q: QuestionBefore i purchase one. I am interested in how long the battery life lasts before it needs to be recharged?

Asked 6 years ago by John.

• A:Answer I play about 3-4 hours a day if not more and it usually lasts upwards of a week. that being said you can easily charge while you play and it just acts as a wired mouse for that time. it charges relatively quickly too

  Answered 5 years ago by Cody

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Q: QuestionIs the charging cord a usb c or micro usb?

Asked 4 years ago by Anonymous.

• A:Answer Micro usb and yes it is a bummer

  Answered 3 years ago by Josh

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Q: QuestionCan this mouse be paired with more than one tablet / computer at once and switch between them with just a click of a button?

Asked 5 years ago by Michelle.

• A:Answer Yes and no. I have two computers set up, so I plug the cable into my desktop and the USB hub into my laptop. I plug the cable in when I want to use it on my desktop and disconnect it for wireless use with my computer. That is the only way you can do it since it does not have Bluetooth.

  Answered 5 years ago by RBFWVerified Purchase

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Q: QuestionCan this work with Xbox

Asked 5 years ago by Jacksonworldwide.

• A:Answer yes, it does.

  Answered 5 years ago by BroadMarrow

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Q: QuestionIs this mouse comfortable for left handed use?

Asked 4 years ago by terpgirl.

• A:Answer This mouse is designed for use in the right hand and is very uncomfortable in the left hand. I'm a lefty myself but this mouse works amazingly well for me in my right hand. I would look at the Logitech G903 if you're wanting to use a mouse in your left hand.

  I would recommend:

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    Logitech - G903 SE Wireless Optical Gaming Mouse - Wireless - Black

    User rating, 4.53 out of 5 stars with 931 reviews.

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  • 

    Logitech - G903 LIGHTSPEED Wireless Optical Gaming Ambidextrous Mouse with RGB Lighting - Wireless - Black

    User rating, 4.65 out of 5 stars with 729 reviews.

    (729)

  Answered 4 years ago by RedbaronxtVerified Purchase

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Q: QuestionAre you able to change the color of the lighting?

Asked 5 years ago by Minimumlol.

• A:Answer Yes. The G logo and side buttons for DPI change to pretty much any color you'd like. Just download the G Hub software, and you're all set. There are different lighting styles as well, such as pulse, cycle through different chosen colors, and so on. If you get the G915, you can sync their lighting options also for a uniform look across both. It isn't super over the top with it's LED's unlike some mice can be.

  Answered 5 years ago by Jack

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Q: QuestionIs this mouse rechargeable? In the description is says it's not rechargeable. Or does it only take a AA battery

Asked 3 years ago by Jgilbert.

• A:Answer The G502 Lightspeed Wireless is indeed rechargeable only via the USB cord that is included in the box. No AA or any other batteries needed. You can also charge it wirelessly if you purchase the Lightspeed mouse pad.

  Answered 3 years ago by GoodKnightSnackVerified Purchase

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Q: QuestionIf you dont use the receiver extension adapter and just plug in the wireless usb does it make the mouse slower (increase the latency)?

Asked 6 years ago by Alfredo.

• A:Answer Not at all, the extension is %100 optional. I use the extension on my desktop because it's under my desk, but I plug the dongle in directly for my laptop.

  Answered 5 years ago by EarlVerified Purchase

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Q: QuestionCan this mouse be taken apart and cleaned? I hate to keep buying mice when nothing is wrong with them other than needed a cleaning. The old-school mice could be taken apart to get to all the grunge that builds up.

Asked 1 year ago by Siddhartha.

• A:Answer Does not seem like it without breaking it.

  Answered 11 months ago by Guslcjr

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Q: QuestionIs the scroll wheel supposed to roll freely? If I spin it it, will not stop spinning until I stop it.

Asked 2 years ago by klinear.

• A:Answer There is button just behind the scroll wheel push that button down pretty hard you will feel a large click. That click you hear will switch the scroll wheel between free spinning and a more traditional scroll wheel that youre looking for.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan this connect to multiple devices wirelessly like the LG M720 mouse

Asked 4 years ago by Sull.

• A:Answer Hello, Sull! Unfortunately, the G502 Lightspeed only connects to one device at a time using the included USB receiver.

  Answered 4 years ago by Logitech

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