Questions & Answers

Q: QuestionIs there a trick to turn on the internal light? Mine doesn’t turn in.

Asked 3 years ago by Light.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available We are available M - F 8 am to 6 pm est They will be better able to assist you.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionI pour a little he tlaundry soap directly on the laundry instead of using the tray with compartments and I was wondering if it hurts the washing machine when using the extra power button when there is no soap in the tray?

Asked 3 years ago by John.

• A:Answer Don't Know. I Always Use The Tray To Pour The Detergent.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan the dryer use propane

Asked 3 years ago by Offset.

• A:Answer Hi Offset, yes it can. You would need to purchase the LP conversion kit.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionMy washer came with a defective drain hose attached to it, has a pin hole sized leak in middle of the pipe, sprayed all over the wall while water was draining at end of first test run. How do I get a replacement drain hose?

Asked 3 years ago by Snakebit18.

• A:Answer Hello Snakebit18! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available We are available M - F 8 am to 6 pm est They will be better able to assist you.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionDoes this model have a way to clean the pump filter? I don't see a little door in the front to access the pump. Thank you,

Asked 3 years ago by Brendenn.

• A:Answer Hello Brendenn, there is no way to access the pump filter. We greatly apologize.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionCan you use a pedestal and stack the units or does it need to stay on the ground if stacked?

Asked 3 years ago by Debbie.

• A:Answer Hello Debbie, it would need to sit on the ground. We hope this helps.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionI had an error code E1 F9. What do I do?

Asked 3 years ago by Anonymous.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available We are available M - F 8 am to 6 pm est They will be better able to assist you.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionSize dimensions please

Asked 3 years ago by Maytag.

• A:Answer Hello! The dimensions are Depth 31 5/16", Width 27", Gross Weight 250, Minimum Height 38 5/8", and Net Weight 240.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionWhat is the height of the washerand dryer if standing side by side on floor. What is height of the open door of washer and dryer to floor

Asked 3 years ago by linn.

• A:Answer Hello Linn, the height of this washer MHW5630HW, is 38 5/8". Thank you for your inquiry on our Maytag appliances.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionI have a stackable Samsung washing machine model WF219ANW and dryer model DV219AEW. I looking to replace the washer and considering the Maytag model MHW5630HW. Are the Samsung stacking brackets compatible with the Maytag? Are Maytag brackets compatible?

Asked 3 years ago by Louie.

• A:Answer Hi Louie, stacking kits are model specific. In other words, they are uniquely designed to handle the function and size of the units they are designed for. The model you are currently inquiring about would use the following kit: W10869845 and here is the link to that item from Best Buy: https://bit.ly/39A7Myi We hope this helps!

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionCan a Whirlpool Duet dryer be stacked on top of this?

Asked 3 years ago by Anonymous.

• A:Answer Yes with pedestal

  Answered 3 years ago by tenacioust

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Q: QuestionHow many gallons of water are used for a full load?

Asked 3 years ago by Dimitri.

Q: QuestionIf you buy the geek squad protection warranty for 5 years and your not near the store and the employees said our home is like 15 miles outside of there normal driving area how do you go abouts fixing the washer? I really hope you dont have to bring it in

Asked 4 years ago by steve.

• A:Answer Hello steve, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionWhat colors do the units come in other then white

Asked 4 years ago by Wslogger.

• A:Answer Hello Wslogger, the other color this model comes in Chrome. We hope this helps.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionWhy after a year old would the motor die?

Asked 4 years ago by Anonymous.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionWill a model number XHP1550VW Maytag pedestal fit on a MHW5630HW3 Maytag washer? Both are Maytag products (model 4000's). As I already had a perfectly good pedestal, the salesman at Best Buy told me it would fit, so I didn't buy a new one.

Asked 4 years ago by Jimbo.

• A:Answer Hi Jimbo, for the model MHW5630HW, we would recommend the Pedestal XHPC155XW.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionHello! Is this one compatible with the MEDZ600TW2 dryer? Thank you!

Asked 4 years ago by GCU.

• A:Answer Hello GCU, these models are not compatible with stacking but can be used together side by side. We hope this helps.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionWill this washer stack with Maytag dryer model MED7230HW

Asked 4 years ago by Brett.

• A:Answer Hello Brett, MED7230HW dryer is not stackable. We do apologize.

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionIs this washer still made in USA?

Asked 4 years ago by JOEBOB.

• A:Answer Hi JOEBOB, these are made in the USA. We hope this helps!

  Answered 4 years ago by MaytagTeam

  
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