Questions & Answers

Q: QuestionHow many devices does this McAfee software protect?

• A:Answer This McAfee software protects up to 5 devices.

Q: QuestionDoes this software provide real-time protection?

• A:Answer Yes, McAfee Total Protection offers real-time protection.

Q: QuestionIs this McAfee software a subscription?

• A:Answer Yes, this McAfee software is a 1-year subscription.

Q: QuestionHow does McAfee Total Protection help with online security?

• A:Answer It includes features like a VPN, identity monitoring, and text scam detection to protect your privacy and security.

Q: QuestionHow much hard drive space does this software require?

• A:Answer This software requires 1.3 gigabytes of hard drive space.

Q: QuestionDoes it McAfee require an automatic renewal and my credit card #

Asked 3 years ago by Anonymous.

• A:Answer i didnt have to put in a credit card number

  Answered 3 years ago by Countri275Verified Purchase

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Q: QuestionIf I purchase this product today, how long can I save it before I activate it since my current antivirus software has not expired. Can I not activate it for 6 months and still get the latest version at the 6 months activation period?

Asked 2 years ago by Geronimo.

• A:Answer Hi there, after you purchase your subscription code your activation code will not expire. You can wait 6 months until your current subscription expires to use and activate this code. In 6 months when you download and install the product, you'll get the latest version. Please let us know if you have any other issues.

  Answered 2 years ago by McAfee Team

  
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Q: QuestionDoes this have auto renewal? I hope it doesn't. I don't want to use a credit card to activate with Mcafee

Asked 3 years ago by Question1.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Windows, Mac OS, Chrome, Apple iOS, Android [Digital]

• A:Answer Yes, after it said nothing of auto renewal on the Best Buy page where I bought it. After buying the 1 yr/1 device subscription, I went to activate and after it was "activated" I was required to put in my bank info for auto renewal to complete the download.

  Answered 3 years ago by MichaelYVerified Purchase

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Q: QuestionWhat protection does it offer for my devices? Does it protect against viruses, spyware/adware, phishing, malware and etc.?

Asked 2 years ago by COGCOG.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Windows, Mac OS, Chrome, Apple iOS, Android [Digital]

• A:Answer Yes, McAfee Total Protection is all-in-one protection it includes award-winning antivirus against viruse, spyware/adware, phishing, malware, etc. It will also alert you if you click on a dangerous link. In addition it includes a VPN, password manager, and identity monitoring.

  Answered 2 years ago by McAfee Team

  
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Q: QuestionWhat is the price to renew after the initial one-year subscription?

Asked 2 years ago by mjsprof.

• A:Answer Hi there, currently the price to renew is $119.99/year. However, we often run promotions, or you can always come back to Best Buy to buy another year's subscription on promotion.

  Answered 2 years ago by McAfee Team

  
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Q: QuestionCan I cancel my subscription when it is up

Asked 10 months ago by Ace.

• A:Answer My subscription was renewed without my approval. It cost me $89 rather than the $19 subscription I got through Best Buy. Be careful.

  Answered 10 months ago by MikeHooVerified Purchase

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Q: QuestionHi. The red display showing what the total protection includes says "limited vpn", but when you click on the features, it says "unlimited vpn". Which is included, limited or unlimited? Thanks

Asked 1 year ago by Sumake.

• A:Answer Thanks for this feedback! With McAfee Total Protection, it includes unlimited VPN. If you have any questions, please contact us at mcafee.com/support.

  Answered 1 year ago by McAfee Team

  
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Q: Questionafter purchasing this great promotion... how long do u have to install it? I have 1 month left on last year's purchase. thanks

Asked 2 years ago by rowdy.

• A:Answer There is no expiration for when you can activate/install it after purchasing. You can wait until your subscription expires to activate and install this version. If you need any help please contact us at service.mcafee.com.

  Answered 2 years ago by McAfee Team

  
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Q: QuestionCan I use this, if I already have McAfee Total Protection on my computer. I want to extend the current version I have (expiires in 5 days)

Asked 3 years ago by Brad.

• A:Answer Yes, you can use your activation code to extend your current subscription. Go to your account and click "Redeem Retail Code". If you need any help please contact us at www.mcafee.com/support.

  Answered 3 years ago by McAfee Team

  
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Q: QuestionCan I get this price without auto auto renewal

Asked 2 weeks ago by Lyn.

• A:Answer yes, you initially have to sign up for the auto renewal, but you can cancel that anytime after. Even the next day!

  Answered 4 days ago by Peony1Verified Purchase

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Q: QuestionWhy does it cost less to protect more devices?

Asked 1 month ago by Anonymous.

Q: QuestionCurrently I am using McAfee Total Protection with VPN for 10 devices. It is no longer available. If I purchase 2 Total Protection licenses w VPN for 5 devices, can I use both licenses in the same year for 10 devices. If yes, how? Thanks

Asked 1 month ago by Andy.

Q: QuestionI purchased this product today but I am unable to install it on my MacBook Pro 14" running on macOS 15.7.4. What should I do?

Asked 1 month ago by GSD.

• A:Answer McAfee is compatible with Build 4.23 or higher: macOS 13.x and above. If you're having trouble installing it, please contact us at mcafee.com/support with the error message you're receiving. We'll be happy to help solve this!

  Answered 1 month ago by McAfee Team

  
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Q: Questionmy laptop pops up that my MacAffee subscription expired and i need to renew. Does buying the macAfee total protection 1 year subscription via best buy solve for that? Will it stop the prompts or do i have to renew via prompts?

Asked 2 months ago by AB.

• A:Answer No. I wish this would stop the prompts.

  Answered 2 months ago by AnonymousVerified Purchase

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