Questions & Answers

Q: Questionis this compatible with Verizon data plan?

Asked 6 years ago by ckirk.

• A:Answer While this version of Surface Go is not compatible, Best Buy offers Surface Pro LTE Advanced that is compatible: https://www.bestbuy.com/site/microsoft-surface-pro-lte-advanced-unlocked-12-3-touch-screen-intel-core-i5-8gb-memory-256gb-ssd-fifth-generation-silver/6216320.p?skuId=6216320.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI use engine diagnosis software that runs on windows and need to know if the screen is viewable on sunny days while outside.

Asked 6 years ago by PaWOODCHUCK.

Q: QuestionWhat is the processing speed?

Asked 6 years ago by aubobrey12345.

• A:Answer The processor's base frequency is 1.60 GHz.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionAre you able to download software and save things on here? I am looking for a computer to use with my Silhouette machine and didn’t know if this would be possible or if I would need an actual laptop?

Asked 6 years ago by BrookeM.

• A:Answer You absolutely can, it can work like a full windows machine

  Answered 6 years ago by WeclockVerified Purchase

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Q: QuestionSome Surface Go models say the display is LCD. Model MCZ just has a dash in the comparison, so I assume that it has something different. Will that be a noticeable difference?

Asked 6 years ago by Triciakay.

Q: Questionis screen visible outside on sunny days

Asked 6 years ago by PAWOODCHUCK.

• A:Answer If you are on the highest settings

  Answered 6 years ago by FR11Verified Purchase

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Q: QuestionIs this laptop good for playing games like “the sims 4”?

Asked 6 years ago by FranciaVH.

Q: QuestionDo we need to make a downpayment ?

Asked 6 years ago by TylerJoseph.

• A:Answer No, you can pay the full price all at once.

  Answered 6 years ago by ShawnVerified Purchase

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Q: QuestionCan you play roblox and minecraft

Asked 6 years ago by Bakugo.

• A:Answer Yes.

  Answered 6 years ago by Weclock

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Q: QuestionCan I use this for gaming? Sims4

Asked 6 years ago by SmithC.

• A:Answer Yes. Light gaming works well. League of Legends, Sims, Hearthstone will all run fairly well. But new FPS games like Apex Legends likely won't work particularly well.

  Answered 6 years ago by RichGVerified Purchase

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Q: QuestionDoes it have a built-in keyboard so you don't have to buy an extra keyboard

Asked 6 years ago by Anonymous.

• A:Answer Like most tablets, yes.

  Answered 6 years ago by Gww4

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Q: QuestionCan you upgrade/downgrage the internal ram in this unit?

Asked 6 years ago by Ryan.

• A:Answer Basically no. Like many compact systems, it is a sealed unit. You get what you order.

  Answered 6 years ago by Gww4

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Q: QuestionAre flash drives accessible/usable?

Asked 6 years ago by Lboy.

• A:Answer Surface Go has a USB-C port that isn't compatible USB flash drives. To use USB flash drives with your Surface Go, we recommend using a USB-C-to-USB Adapter, which you can find here: https://www.bestbuy.com/site/microsoft-surface-usb-c-to-usb-adapter-black/6273110.p?skuId=6273110.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat type of SD card is compatible with this device?

Asked 6 years ago by Mally.

• A:Answer While almost any microSD card will work, I would recommend a Class 10 microSDXC card or better. Using such a card I've seen real (not synthetic) transfer rates of up to 60 MB/s but your rate will vary depending what other devices are in the transfer chain. This is still pretty good, and I have filled a 256 GB card in just over an hour. I use a 256 GB microSDXC card and have heard of people using 400 GB cards. I've also heard that the slot will accept a 1000 GB card (or more?). Caveat emptor. I highly recommend the use of a microSDXC card as a supplement to the standard 128 GB SSD.

  Answered 6 years ago by Gww4

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Q: QuestionWhat DAC is used for the headphone jacks? What is the quality of the DAC compared to other Units such as an iPad?

Asked 6 years ago by Timk.

Q: QuestionI would like to use the Unit for iTunes. My library is about 750 GB. If I put 1/2 of the library on an SD Card for the SD Card Slot on the Unit and the other 1/2 on a 2nd SD Card in an adapter plugged into the USB C slot, will this work?

Asked 6 years ago by Timk.

• A:Answer I have been told that the SD slot will accommodate up to a 1000 GB card. I have not verified that this is true. Remember that your results will depend on the capability of the card. Good luck!

  Answered 6 years ago by Gww4

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Q: QuestionWhat DAC is used for the headphone jack? What is the quality of the DAC?

Asked 6 years ago by Timk.

Q: QuestionI want to run Abobe LightroomCC can you tell me if you can run all the aspects of this program

Asked 6 years ago by LindaA.

• A:Answer Based on my experience with the 8/128 model and Lightroom, I can confirm that it will run, but isn't quite as smooth as you might want. Even if you've got the Performance slider turned all the way up, there's a bit of lag between the time you tweak a slider and when the changes are made to your image. If you want a better experience, you'd probably be better off with one of the Surface Pro models.

  Answered 6 years ago by JeffehVerified Purchase

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Q: QuestionI would love to purchased this to run a program that is incompatible with my Mac Pro. Can I connect this device to an external cd/dvr to upload a program from a cd?

Asked 6 years ago by AllentownDeb.

• A:Answer Yes, you can. I have used this method to load a number of older programs that I have on DVD. You will probably need the USB-C adapter to connect the CD/DVD. I ordered mine direct from Microsoft but there are many third party available. The adapter is also useful for external hard disks, printers, etc. Note that you will probably have to upgrade (free) to Windows Home for the load to be successful.

  Answered 6 years ago by Gww4

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