Questions & Answers

Q: Questioncan i play minecraft on my iphone with this?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Pulse Red

• A:Answer Yes

  Answered 4 years ago by chollins1986Verified Purchase

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Q: QuestionI was wonder could I trade my black controller that came with my Xbox series x for the pulse red.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Pulse Red

• A:Answer Unfortunately, you can't trade the pack-in controller for a different one, however you may be able to trade in your controller for a discount using Best Buy's trade-in program. Go here for more info: https://tradein.bestbuy.com/client/#/catalog/product-families/gaming-hardware

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat are the spec differences between this controller and the normal black series x controller.

Asked 4 years ago by chughes.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer No difference at all between any of the new controllers, black, red, blue and white. They are updated with latency from the Xbox one X controllers but all new ones with the share button same specs.

  Answered 4 years ago by Terahje

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Q: QuestionI am not familiar with Xbox. I am in need of a Bluetooth 3.0 class 2, basically an Xbox One S controller to connect it to my Oculus Quest 2. Is this the One S? Thanks!

Asked 4 years ago by JB.

• A:Answer No, this is for the Xbox Series S, a completely different system with a ridiculously confusing iterative name. However, the good news: it looks like this controller is backwards compatible with the Xbox One (original, S, and X versions). It does have Bluetooth, but does not specify what version.

  Answered 4 years ago by Jaye

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Q: QuestionWill this controller work for the first xbox one? I have the very first one that came out in 2013 and I just want to make sure since I already bought with free shipping. Also, will it vibrate when I connect it and use it to play my games?

Asked 4 years ago by Wonton.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes, all Xbox one controllers will work with any of the new consoles, Xbox one, Xbox one S, Xbox one X, and Xbox series X

  Answered 4 years ago by QuentinKraay

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Q: Questiondoes this work with original XBox 1?

Asked 4 years ago by Grant.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes it works great and is much better than the old controllers

  Answered 4 years ago by ReviewingProductsVerified Purchase

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Q: QuestionWhere is the headphone jack?

Asked 4 years ago by Cml25.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Thanks for asking! The 3.5mm stereo headset jack is on the underside of the controller.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI don't have a console but still use this controller for Android gamepass play, is there a way to turn in vibration without using close setting? The controller vibrates when I charge it but not when in playing.

Asked 4 years ago by GoSports.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Try updating the controller either via PC or in xbox go go to apps-->accessories-->controller---> update firmware. Or see if there's a way to update via phone, otherwise check the games settings on your phone for vibration. Also unsure if controllers are vibration compatible via phone.

  Answered 4 years ago by EvanVerified Purchase

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Q: QuestionDoes this controller fits in a PowerA rechargable station? is the rechargable battery compatible?, I purchased one charging station last year fot my xbox one S controllers. so it would be a shame if this doesn't fit and charge as well.

Asked 4 years ago by FrankCastle.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer I'm so sorry, but I've tried and the battery fits but sadly the back piece to cover the battery is a slightly different shape, so technically it could work, but you would have to expose the battery on the back.

  Answered 4 years ago by ArrrUReadyKids

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Q: QuestionDoes this controller have a headphone jack?

Asked 4 years ago by Jay.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Thanks for asking! Yes, this Xbox wireless controller has a built-in 3.5mm stereo headset jack.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this controller compatible for gaming on android phones?

Asked 4 years ago by KiloHalo.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes, Xbox wireless controllers are compatible with Android devices via Bluetooth.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this remote work with Xbox one

Asked 4 years ago by Bailey.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes

  Answered 4 years ago by Ry12

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Q: QuestionWill this work with Windows 10 PC games without the xbox game pass?

Asked 4 years ago by Everett371.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer Yes, this controller is compatible with Windows 10 PC and does not require Xbox Game Pass. It may be connected with a USB-C cable, wirelessly via Bluetooth, or by using a Xbox wireless adapter.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have an attachable trigger stopper for my old Xbox controller so I was just wondering if it would work on this controller too.

Asked 4 years ago by Suhieb.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer It's possible that the trigger stop may work with the new Xbox wireless controller, but because the new controller is slightly smaller than older controllers, some third-party phone clips, batteries, and battery covers may not work.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan this controller charge two rechargeable AA batteries if I connect a USB-C cable?

Asked 4 years ago by Nico07.

• A:Answer So I tested this myself, and No it does not work. The Xbox Series controller has terminals for standard or rechargeable AA batteries to power the controller. But this time there are some smaller pins for a rechargeable battery pack and these will charge a battery from the USB-C port. But as they are between where AA batteries (rechargeable or not) sit they won't charge rechargeable AA batteries. My guess is this decision was made so that someone didn't inadvertently try to "recharge" non-rechargeable AA batteries as that would be a problem.

  Answered 4 years ago by Nico07

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Q: QuestionDoes the controller come with rechargeable batteries and a cable, or do I need to buy them separately?

Asked 4 years ago by Gorin.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Must be purchased seperately. The controller comes with 2 AA batteries.

  Answered 4 years ago by MaDWaSTeDVerified Purchase

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Q: QuestionCan I use in PC or only in Xbox?

Asked 4 years ago by Mfelicio.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer This Xbox wireless controller is compatible with Xbox One, Xbox Series X/S, and Windows 10 PC.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes this controller have bluetooth?

Asked 5 years ago by Bluetooth.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer Yes, this Xbox wireless controller has built-in Bluetooth support.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs there a place to put my headset adapter in on the controller like the last one ?

Asked 5 years ago by Grant.

• A:Answer It uses the same headset port connection as the previous controller s, so yes.

  Answered 4 years ago by Nico07

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