Questions & Answers

1-10 of 32 Questions
  • Question
    Is this Moto as fragile as some claim it to be?   (12 Answers)

    To purchase this Moto only to have the boom piece break off, even while being constantly fragile with it, seems to be a waste of money...am I correct in assuming that? Is the boom piece really that flimsy? Peace...AladdinSane ♐

    By AladdinSane July 20, 2015.

    Answers
    • Best 
      Answer

      The device is not fragile at all, I work as a firefighter emt and also work in construction, I put it through some rough times and it holds up well.

      By emtffd71 August 15, 2015.

    • Question
      is this compatable with hearing aid in ear?   (11 Answers)

      wear hearing aid in both ear and wonder if this will work with that setup,

      By Anonymous June 29, 2015.

      Answers
      • Best 
        Answer

        That will depend on the size and entry into your ear canal of your hearing aid. This device has two types of eargel, one that enters the ear fairly significantly, and one that only breaches the outer ear a little. As long as you have a fully in the ear hearing aid, you should be able to use this. You might also be able to cut a small slice in the eargel to allow for the wire to your control box if you have the type that links the earpiece to a control box.

        By Boom October 14, 2015.

      • Question
        New over-the-ear clip   (9 Answers)

        Where can I get another over-the-ear clip for the 550?

        By Anonymous June 10, 2014.

        Answers
        • Best 
          Answer

          Unfortunately, Best Buy doesn't carry replacement parts for the 550. Please contact Motorola Support at 800-331-6456 for assistance with this.

          By Motorola Customer Care June 10, 2014.

          • Brand Representative
      • Question
        Can one use this device WITHOUT an earhook and will it stay secure in ear without popping out?   (11 Answers)

        By AladdinSane October 5, 2014.

        Answers
        • Best 
          Answer

          It depends on your ear shape. When I do not use the ear hook, the device comes loose when turning my head quickly. I just press it back in. Thank goodness, that is not very often.

          By electronicnovice October 7, 2014.

        • Question
          Callers hear echo when on my iphone 5s. How can I get rid of this?   (5 Answers)

          Previously used Motorola H720 & H730 with great clarity. Just started using the boom and callers complain of echo.

          By Anonymous August 26, 2015.

          Answers
          • Best 
            Answer

            Try adjusting the volume to midway on both your phone and the headset.

            By ShoppingGal January 5, 2016.

          • Question
            how to get 300ft range from motorola boom   (10 Answers)

            By Anonymous September 1, 2014.

            Answers
            • Best 
              Answer

              The range depends on the capacity of both devices being paired. If only one supports a range of up to 300ft, then it's going to be limited to the max range of the weaker of the two devices.

              By Motorola Customer Care September 3, 2014.

              • Brand Representative
          • Question
            Will this pair with Android smartphone Samson Galaxy J1 ?   (5 Answers)

            By SheilaB February 26, 2017.

            Answers
            • Best 
              Answer

              Yes, this will pair with a Bluetooth phone.

              By CommunityAnswer February 26, 2017.

            • Question
              Can you pair this with iPhone 6+ and iPad Air 2?   (11 Answers)

              wondering if this works with an iPhone6+ and iPad Air 2?

              By purpleladymn June 18, 2015.

              Answers
              • Best 
                Answer

                Yes, the Boom Headset can be paired with IPhone 6+ and IPad Air 2.

                By Motorola Customer Care June 19, 2015.

                • Brand Representative
            • Question
              Is there any way I can get Caller ID announcing the caller's name INSTEAD of the caller's phone number with the Motorola Boom?   (11 Answers)

              By AladdinSane October 5, 2014.

              Answers
              • Best 
                Answer

                The number must be stored in your cell phone directory. The headset copies your contact directory and if the caller is stored in your phone with a name, it will announce the persons name rather than the phone number.

                By Gallagher117 August 21, 2015.

              • Question
                Can you purchase in store   (5 Answers)

                By Anonymous February 27, 2017.

                Answers

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