Questions & Answers

117 Questions & 320 Answers
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  • Question
    Is this phone come with ad or no ad? When is this available? Why no one answer the other two questions.   (7 Answers)

    By NeedAnswers1 September 12, 2016.

    Answers
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      Answer

      I bought the black version (16GB, model XT1607) yesterday at my local Best Buy in California. No ads. It runs near stock version of Android so there's not bloatware installed on the phone either.

      By SonnyB September 19, 2016.

    • Question
      Can i use this Phone outside US?   (6 Answers)

      By Venz November 11, 2016.

      Answers
      • Best 
        Answer

        Yes. I am using it in India on my trip right now.

        By Crazyshopper November 14, 2016.

      • Question
        Is this phone work with Verizon   (6 Answers)

        By Jacqueline September 29, 2016.

        Answers
        • Best 
          Answer

          It's compatible with all carriers.

          By nanya October 16, 2016.

        • Question
          If I buy this phone online, can I activate it myself or must I take it to a dealer? This will be my first smartphone.   (5 Answers)

          By Anonymous September 24, 2016.

          Answers
          • Best 
            Answer

            I had to take mine across the parking lot to the local Verizon store for the sim card - once installed it hooked up to Verizon without a hitch

            By fltmedic October 19, 2016.

          • Question
            Is the battery removable or built in?   (4 Answers)

            By Anna November 17, 2016.

            Answers
          • Question
            Does this phone come with any chargers?   (5 Answers)

            By deeppurple January 16, 2017.

            Answers
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              Answer

              Comes with basic charger, however the phone supports Quick Charge 2.0. I recommend getting a certified Qualcomm 2.0 charger and this will shorten the charge time dramatically.

              By AJ49 January 21, 2017.

            • Question
              when will I be able to buy this phone at my local best buy?   (6 Answers)

              By rosscjr September 9, 2016.

              Answers
              • Best 
                Answer

                It's already in my Best Buy here in Connecticut.

                By Liza September 20, 2016.

              • Question
                How can I transfer my apps to my external memory card? I can do it with my photos but not with my apps. I am about to return the phone just because of that.   (2 Answers)

                By Sofia3 November 16, 2016.

                Answers
                • Best 
                  Answer

                  The new version of Android on this phone does not let you move apps to external storage like you could on the previous versions of Android. However, you can get a microSD with a high speed rating and let your phone incorporate the memory into internal storage. This will let you load any app, not just those that allow it, onto the extra storage space as if it were part of the phone's internal memory. Note that the only drawback is that you will no longer be able to remove the SD card and drop it into a different device and still copy files from/to it. Once you incorporate it into internal memory it must remain in the phone from then on.

                  By Steven January 17, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Has anyone used this with a postpaid off contract AT&T sim card? I have been bouncing back and forth between gophones and want to switch to this. Just wondering if it will be as easy as just taking the sim out of my other phone and placing it in this one.   (3 Answers)

                By LSLS October 23, 2016.

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                • Best 
                  Answer

                  It is carrier unlocked and will almost certainly work with your AT&T SIM. I have tried it with my Straight Talk AT&T SIM and it works fine, but I currently am using this phone on the Verizon network. Some carriers force you to register the phone's serial number when swapping devices; in my experience, AT&T and Verizon don't do this.

                  By PJay December 15, 2016.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Does this phone work with Straight Talk?   (3 Answers)

                By Hendy October 10, 2016.

                Answers
                • Best 
                  Answer

                  Yes, the phone is compatible with straight talk.

                  By CommunityAnswer October 10, 2016.

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