Questions & Answers

Q: QuestionDoes this ice maker have a self-cleaning feature?

• A:Answer No, this ice maker does not have a self-cleaning feature.

Q: QuestionWhat type of display does the ice maker have?

• A:Answer The ice maker has an LCD display that shows ice thickness, timer settings, and water level.

Q: QuestionHow does the FrozenFall technology work in this ice maker?

• A:Answer FrozenFall technology flash-freezes water in layers, allowing air bubbles and impurities to escape, resulting in crystal-clear ice.

Q: QuestionWhat is the ice storage capacity of this unit?

• A:Answer The ice storage capacity is 1.5 pounds.

Q: QuestionWhat is the daily ice production capacity of this ice maker?

• A:Answer This countertop ice maker produces up to 45 pounds of ice daily.

Q: QuestionCan I customize the ice thickness with this ice maker?

• A:Answer Yes, you can customize the ice thickness, timing, and refills with the versatile controls.

Q: QuestionDoes this ice maker have a self cleaning function?

Asked 3 years ago by QANAV.

• A:Answer Thank you for contacting Newair. Yes, it has a self cleaning function. Best regards, Customer care

  Answered 3 years ago by NewAir Team

  
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Q: QuestionHi, Can you leave this on continuously and does the ice stay frozen or does the ice melt?

Asked 3 years ago by Becky.

• A:Answer the ice melts and cycles back into the machine

  Answered 2 years ago by greatmicrowaveVerified Purchase

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Q: QuestionDoes this machine store the ice, or does it need to be emptied after every cycle?

Asked 3 years ago by Cooler.

• A:Answer Thank you for contacting Newair. The unit is not insulated to store the ice for long periods of time therefore the unit will need to be emptied out after every cycle. Best Regards, Customer Care

  Answered 3 years ago by NewAir Team

  
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Q: QuestionDoes the machine keep the cubes frozen or do they have to be moved to a stand up freezer right away? A lot of similar products have reviews that state the cubes begin to melt after they've been made and that's not ideal for me.

Asked 1 year ago by Monty.

• A:Answer Hi There, Thank you for contacting Newair. The product does not maintain the ice cubes it is required to moved the ice to a freezer. Best Regards, Customer care

  Answered 1 year ago by NewAir Team

  
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Q: QuestionWhere is the drain plug? I’m hoping that it’s not in the back, so you have to muscle it around every time you want to clean it. Thank you!

Asked 2 years ago by Rachel.

• A:Answer Hi There, Thank you for Contacting Newair. The drain plug is at the bottom of the unit. Also, on our website Newair. com has and instructions that shows you how you can drain the water. Best Regards, Customer Care

  Answered 2 years ago by NewAir Team

  
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Q: QuestionWhen is this going to be in stock again?

Asked 2 years ago by Dee1.

• A:Answer Hi There, Thank you for contacting Newair. I am sorry to inform you the NIM045SS00 is not in stock and we do not have an ETA. Best Regards, Customer Care

  Answered 2 years ago by NewAir Team

  
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Q: QuestionHello, does this machine make crushed or shaved ice?

Asked 2 years ago by Bluetooth267.

• A:Answer Thank you for contacting Newair. This ice maker makes Cubed Shaped Ice. Best Regards, Customer Care

  Answered 2 years ago by NewAir Team

  
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Q: QuestionI rarely need 45 lbs of ice - can I make a smaller amount?

Asked 2 years ago by VickiR.

• A:Answer Thank you for contacting Newair. Yes, the ice maker can be adjusted to make less ice. Best Regards, Customer Care

  Answered 2 years ago by NewAir Team

  
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Q: QuestionWhat is potable water?

Asked 2 years ago by Confused.

• A:Answer Water that is safe to drink.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat size bottle of water does it take

Asked 2 years ago by Tee.

• A:Answer You can use any, I personally use a liter sized one.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionJust a couple of questions: 1- How many LBS of ice does the machine hold 2- How long does a cycle take to make ice 3- How many LBS in one cyle of making ice. thanks for the help.

Asked 3 years ago by JDI.

• A:Answer Thank you for contacting Newair. The icemaker makes 44IB of ice and takes approximately 12-22 minutes. Best Regards, Customer Care

  Answered 3 years ago by NewAir Team

  
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Q: QuestionDoes the water from the melted ice get circulated back through the machine?

Asked 3 years ago by Anonymous.

• A:Answer yes it does..

  Answered 2 years ago by greatmicrowaveVerified Purchase

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Q: QuestionDoes the machine accept a water line into the machine?

Asked 3 years ago by Svnwht.

• A:Answer no

  Answered 2 years ago by greatmicrowaveVerified Purchase

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