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Page Showing 1-20 of 43 questions
  • QuestionAre there any monthly fees associated with using the mobile app?

    • Answer No, the mobile app is free to use and there are no hidden fees or costs after purchase.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum night vision distance of this security camera system?

    • Answer The maximum night vision distance is up to 100 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many cameras can I connect to this DVR system?

    • Answer This system supports up to 12 cameras.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use my existing wiring from an old DVR system with this Night Owl system?

    • Answer Yes, you can use your existing cabling or the cables provided with the system.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of alerts does the mobile app provide?

    • Answer The app sends alerts to your mobile device when the cameras detect humans and vehicles arriving or departing.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security system require an internet connection to store recordings?

    • Answer No, this system stores recordings locally on the recorder's hard drive and does not require an internet connection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this system have a feature that allows me to speak through the camera?

    • Answer Yes, this system has a 2-way audio feature that allows you to listen and talk through the camera.
    This question and answer was generated by AI based on customer and product data.
  • Questioncan the light on the camera be turned off and the camera still function at night?

    Asked by DennisC.

    • Answer Yes, the camera can still function at night even if the light is turned off. Night Owl cameras are equipped with infrared (IR) night vision, which allows them to record in complete darkness without the need for visible light. If you'd prefer not to use the spotlight or deterrent light, you can disable it in the settings, and the camera will automatically switch to IR mode when it gets dark. — Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionHow much cable is provided for the camera connections? If none - what are the wiring requirements for the cameras? Gauge, strands, connectors, distance, etc.

    Asked by RBA.

    • Answer Thank you for the question and happy to help. We supply 60 ft of BNC cabling per camera. Additional lengths and extension connectors are available from our brand site NightOwlSP.com. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionDoes it have night vision?

    Asked by Anonymous.

    • Answer Thank you for the question and happy to help. This system features full color recording day or night. This allows you to enjoy round-the-clock full color recording, with available ambient light. If your cameras are in complete darkness, they will activate infrared night vision to continue clearly recording in black and white up to 100 ft. away. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • Questioncan you hook up lcd monitor

    Asked by andrew.

    • Answer Yes. The DVR has HDMI video output, so you can connect it directly to an LCD monitor or TV for live viewing and playback.

      Answered by Night Owl

  • QuestionWhat wireless cameras are compatible with this system?

    Asked by ED.

    • Answer Compatible Night Owl Wireless Cameras & Devices WNIP8 Series: WNIP-8LTA-BS-U WNIP4 Series: WNIP-4LTA-BS, WNIP-4LTA-BS-U WNIP2 Series: WNIP-2LTA-BS-U, WNIP-2LTAW-BS-U FWIP2 Series: WCM-FWIP2-I FWIP4 Series: WCM-FWIP4L-BS, WCM-FWIP4L-BS-V2, WCM-FWIP4L-BS-V3, WCM-FWIP4L-BS-U, WCM-FWIP4L-BS-U-V2, WCM-FWIP4L-BS-U-V3 FWIP8 Series: WCM-FWIP8L-BS, WCM-FWIP8L-BS-U, WCM-FWIP8L-BS-V2, WCM-FWIP8L-BS-U-V2 FWIP3 Series Floodlight: WCM-FWIP3-FL WNIP2 Series Doorbell: DB-WNIP2-SU DBW2 Series Doorbell: DB-DBW2-B BWNIP4 Series: BWNIP-4TA-B, BWNIP-4TA-BS BW4 Series: BW-4TA-BS BW4 Solar Series: BW-4TA-Solar

      Answered by Night Owl

  • QuestionDoes it loop record? Erase old videos and replaces with new videos when memory is full? Can it continuously record and dectect motion at the same time or is it one or the other?

    Asked by Ag.

    • Answer Yes, this DVR system is designed for loop recording. When the hard drive reaches full capacity, it will automatically overwrite the oldest recordings with new ones, so you always have the most recent footage. You can also set it up to continuously record 24/7, or to record only when motion is detected.

      Answered by Night Owl

  • QuestionCan I connect this camera and connect to roku tv? Can it be multiple view?

    Asked by Tina.

    • Answer Thanks for your question! The Night Owl 12 Channel 4K Wired DVR System is designed to connect directly to a TV or monitor using the included HDMI cable, not wirelessly through a Roku device or smart TV app. So, unfortunately, you cannot stream the cameras directly through Roku. However, once connected to a TV with HDMI, the system does support multi-camera live view, so you can see multiple channels on the screen at once (like 4, 8, or all 12 cameras depending on your setup). If you need help setting it up or exploring viewing options, feel free to contact our Support Team at 1-866-390-1303. —Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionIf the current HDD is replaced, what is the largest size HDD that the system will see and utilize?

    Asked by bighd.

    • Answer Great question! The Night Owl 12 Channel 4K DVR Security System supports hard drive upgrades, and the maximum supported HDD size is 8TB. HDD Upgrade Requirements: Must be a 3.5" SATA internal surveillance-grade hard drive (e.g., Western Digital Purple or Seagate SkyHawk) Recommended to use 5400 RPM drives designed for continuous 24/7 recording When replacing, the system will format the new HDD automatically If you need help with the installation or choosing the right drive, feel free to contact our Support Team at 1-866-390-1303. —Night Owl SP Digital Support Team

      Answered by Night Owl

  • Questionhow much cable comes with cameres

    Asked by moumtain.

    • Answer Thank you for the question! Each camera in this system comes with a 60 ft cable, so you'll get six 60 ft cables total—one for each camera. These cables provide both power and video connection. - Night Owl Digital Support Team

      Answered by Night Owl

  • QuestionCan I have a external hard drive for more storage

    Asked by Nate.

    • Answer Thank you for your feedback. At this time, external hard drives cannot be used to expand storage on our systems. However, you can back up your recordings to a properly formatted USB flash drive for safekeeping. If you need guidance on how to do this, please visit our support page or reach out to our customer service team for assistance at (866) 390-1303. - Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionCan i reduce the resolution to 2k or 1k to increase recoding time?

    Asked by noobiewithquestion.

    • Answer Thank you for the question and happy to help. In the advanced settings for the recorder you have a number of options to extend video recording before over-writing older video. Indeed you can change recording resolution, but it is key to remember that lower resolution may make it harder to see what is happening, especially at further distances. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionWhat is the maximum distended can the camera be

    Asked by O.

    • Answer Thank you for the question and happy to help. We recommend not exceeding 180 ft of cabling without a signal booster. per channel The system will come with 60 ft of cable per camera. Should you need further runs we do offer connectors and extended cabling on our company site, NightOwlSP.com. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl