Questions & Answers

Q: QuestionDoes the doorbell have night vision?

• A:Answer Yes, the doorbell activates infrared night vision in complete darkness, recording in black and white up to 30 ft.

Q: QuestionCan I speak to someone through the doorbell?

• A:Answer Yes, the doorbell has 2-way audio, allowing you to hear and speak to visitors through the mobile app.

Q: QuestionWhat is the resolution of the doorbell camera?

• A:Answer The doorbell camera has a 1080p resolution.

Q: QuestionHow does the doorbell connect to my home?

• A:Answer The doorbell connects to your existing doorbell wiring.

Q: QuestionHow does the doorbell's AI detection work?

• A:Answer The onboard AI detection sends instant alerts to your mobile device when the doorbell detects humans and vehicles arriving or departing.

Q: QuestionDoes the doorbell require any subscription fees?

• A:Answer No, the Night Owl doorbell has a free mobile app with no hidden fees or post-purchase costs.

Q: QuestionCan I use other universal wireless chimes with night owl wired doorbell

Asked 2 months ago by Jbro.

• A:Answer The Night Owl Wired 1080p Wi-Fi Smart Video Doorbell is designed to work with the included chime. Universal wireless chimes from other brands are not guaranteed to be compatible. For the best performance, we recommend using the Night Owl chime.

  Answered 2 months ago by Night Owl

  
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Q: QuestionWhat is the the night owl protection application

Asked 4 months ago by Days.

• A:Answer Thanks for your question! The Night Owl Protect application is our official mobile app used to remotely view and manage your Night Owl security system. With the app, you can: View live video and recordings from your cameras Receive real-time alerts for motion detection Use two-way audio (on supported devices like your doorbell) Adjust settings, customize alerts, and review footage from anywhere It’s available for both iOS and Android devices. To get started, simply download the Night Owl Protect app from the App Store or Google Play and follow the setup instructions to pair your system. If you need help, our Support Team is always available at 1-866-390-1303. —Night Owl SP Digital Support Team

  Answered 4 months ago by Night Owl

  
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Q: QuestionI'm considering this for a new house. Can the chime work without a traditional doorbell being installed?

Asked 4 months ago by mygaragerules.

• A:Answer Hello, Yes, the chime and doorbell will only need to be paired with the Night Owl protect application for them to work. and also it will need Internet and Wifi Connection.

  Answered 4 months ago by Night Owl

  
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