Questions & Answers

Q: QuestionDoes this coffee maker have a separate hot water system?

• A:Answer Yes, it has an independent hot water system to prevent flavor contamination.

Q: QuestionCan I use this coffee maker to make lattes or cappuccinos?

• A:Answer Yes, you can brew a super-rich coffee concentrate ideal for crafting lattes, macchiatos, cappuccinos, and other coffeehouse-style drinks.

Q: QuestionWhat type of carafe does this coffee maker come with?

• A:Answer This coffee maker includes a 12-cup, double-walled thermal carafe.

Q: QuestionWhere can the water reservoir be positioned?

• A:Answer The 60-oz water reservoir offers flexible placement options, allowing you to position it on the side or rear of the machine to suit your available space.

Q: QuestionHow many brew size options are there for ground coffee?

• A:Answer This coffee maker offers 9 grounds brew sizes, ranging from a Small Cup to a Full Carafe.

Q: QuestionIs the frother removable for cleaning?

• A:Answer Yes, the built-in, fold-away frother is removable for easy cleaning.

Q: QuestionAnyone have issues with their carafe not staying warm? The coffee is very hot when I use the single cup option, but when I make a pot it isn’t very hot.

Asked 4 years ago by Cjjr.

• A:Answer I’m having trouble getting the Warmer option to turn on. I’ve made full pots and never see the Warmer icon lit up. I choose the correct brew cycle. Also can’t see the boil or hot temp indicators since I first started the setup. Don’t know what I’m doing wrong.

  Answered 4 years ago by Jill

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Q: QuestionMust I use the pods for single cup?

Asked 4 years ago by Patty.

• A:Answer My CFP305 bought from Best Buy did not come with an adapter for the K-cup style. And it has three nozzles so none of the aftermarket adapters work. You also can't use any easily available permanent cone filters. They don't fit. And the one Ninja sells is always out of stock. I would definitely not buy this coffee maker again for these reasons.

  Answered 3 years ago by Anonymous

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Q: QuestionSo this is the cfp305? Or is it actually the cfp301?

Asked 3 years ago by mark.

• A:Answer I just set it up today, but have been comparing models for some time now. This is the CFP305, which is closest to the CFP301. Only difference appears to be 301 has a glass carafe and warmer plate, 305 has no warmer plate but a stainless steel carafe. I was hesitant to buy the metal carafe, as I like to see how much coffee is in the pot, but I read reviews comparing carafes in general, and the metal is considered better for holding heat for hours, and usually costs more, whereas the glass pot and warmer will burn the coffee the longer it sits (which does seem to be true). I'm not sure there is a CFP307 as someone suggested - I think they are thinking of the CP307 which is totally different. It's a sleek unit (both models), and can fit in a thinner width than most combo models (not much wider than the single keurig I had previously). I had previously bought the Hamilton Beach and returned it, as it was too wide and I did not like how it worked.

  Answered 3 years ago by StevenB

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Q: QuestionWhat type of coffee filter is used? flat bottom or #4 with a seem on bottom. This is a gift and want to give the filters with the coffee maker.

Asked 4 years ago by xstitchframer.

• A:Answer #4, it does come with starter set of three. There is a permanent filter that can be purchased from Ninja but they are sold out: Permanent Filter Model #: 134KKW300. Check Amazon.

  Answered 4 years ago by SoulTreks

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Q: Questiondoes the frother warm the milk?

Asked 4 years ago by dave.

• A:Answer No it does not heat the milk. You need to pop it in the microwave for 30-45 seconds or froth it cold.

  Answered 4 years ago by Ljwespal

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Q: QuestionIs the ninja dual brew bpa free? What plastic is used for the water reservoir? San?

Asked 4 years ago by A1993.

• A:Answer We are happy to confirm that the Ninja DualBrew Pro Specialty Coffee System is BPA free.

  Answered 4 years ago by Ninja Community Support

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Q: QuestionDoes this also make tea using tea bags??

Asked 3 years ago by Lexi.

• A:Answer Hello Lexi. I have the dualbrew pro and love it. Regarding tea bags, the system has a separate water line that boils water for instant oatmeal, instant mac and cheese, or instant soup, tea. In other words, it gives you boiled water dispensed in a mug or whatever you use that can withstand water at that temperature. Then you can pour your oatmeal or drop a tea bag and let it steep. I have another knock off machine at work that I use for coffee and tea pods. Only issue is that I have to brew hot water first and then insert my tea pod otherwise my tea will taste like coffee. But the ninja has a separate water line for making hot water. I hope this answered your question.

  Answered 3 years ago by SIB68Verified Purchase

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Q: QuestionDoes this coffee maker make cold brew as well?

Asked 4 years ago by Candice.

• A:Answer It does four brew styles: Classic, Rich, Over Ice, or Specialty, but not cold brew.

  Answered 4 years ago by SarahVerified Purchase

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Q: QuestionI see several complaints about using ground coffee and the Griounds ending up in your cup. What has been your experience? I like to trade off all the time using fresh a fresh grind. Thanks!

Asked 3 years ago by Cathy.

• A:Answer Yes when I use #4 paper filters I always get grounds in the coffee and in the filter insert.

  Answered 3 years ago by Bobber

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Q: QuestionWhat water filter does it use? Thanks

Asked 3 years ago by Cathy.

• A:Answer you just hit upon a feature that is lacking in this model - no ability to filter the water. I use filtered water to load it so it's not a huge deal for me, but it's something everyone should know before purchasing.

  Answered 3 years ago by Spartacus

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Q: QuestionWhat is the height when the top is opened? Wondering if it will work under my cabinets 15 1/2 inches in height.

Asked 3 years ago by Anonymous.

• A:Answer 18.5 inches

  Answered 3 years ago by MikeS

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Q: Questionis it compatible with making expresso?

Asked 4 years ago by mmon.

• A:Answer I guess you could if you grind the espresso beans and add to the filter and brew. Dunkin’ has an espresso k pod I use that makes me wonderful macchiato’s

  Answered 4 years ago by Trixie33Verified Purchase

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Q: QuestionWe have a well with hard water. Should we use distilled water instead of tap water?

Asked 3 years ago by Jean.

• A:Answer We would suggest using filtered water in the Ninja DualBrew Specialty Coffee System.

  Answered 3 years ago by Ninja Community Support

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