Questions & Answers

1-10 of 39 Questions
  • Question
    set up   (3 Answers)

    We are trying to get a diagram of the set up for the sound bar. Ours did not come with the instructions.

    By Tawnie February 7, 2016.

    Answers
    • Best 
      Answer

      We went on the internet ... it was real easy just plugged in and it was done ...but sometimes we have to unplug it to reset

      By DiFrog March 4, 2016.

    • Question
      what is the dimensions of the subwoofer?   (1 Answer)

      By mike April 29, 2016.

      Answers
      • Best 
        Answer

        The dimensions of the subwoofer are 9.0” (22.8cm) D x 12.0” (30.4cm) W x 13.0” (33.4cm) H.

        By CommunityAnswer April 29, 2016.

      • Question
        Is the audio cable to connect to TV included?   (3 Answers)

        By JB May 8, 2017.

        Answers
      • Question
        I have had the Polk MagniFi Soundbar for a week and on at least three occasions, it has become unresponsive, not playing sound. The only way to fix it seems to be pulling the power cord and plugging it in again. This is frustrating. What could be cause?   (1 Answer)

        By DennisJP March 7, 2017.

        Answers
        • Best 
          Answer

          I have had the same experience. Now the left side is completely dead so have to invest in another soundbar soon. Polk, never again.

          By dkburch July 10, 2017.

        • Question
          why does my units voice cut off from time to time? I have to shut it down and restart it.   (2 Answers)

          By Anonymous March 3, 2017.

          Answers
          • Best 
            Answer

            Sounds like a defective unit. I've not experienced that at all in the 3-4 weeks I've owned it.

            By Bill March 4, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          I know the woofer is blue tooth but can I hook up the sound bar itself to my TV with blue tooth so there are not any cables? TV is Samsung 8000 series smart TV.   (2 Answers)

          By Anonymous February 23, 2017.

          Answers
          • Best 
            Answer

            No, the sound bar is wired.

            By CommunityAnswer February 23, 2017.

          • Question
            I only plan to use the Polk Audio Magnifi Soundbar system for watching television. Not for streaming music. My question. Since the sub is wireless what is needed to connect to the soundbar.   (5 Answers)

            By SaraSara19805367 February 3, 2017.

            Answers
            • Best 
              Answer

              It's wireless... just hook it to you cable plug it in and enjoy. FIRST ONE WE HAD PROBLEMS WITH..they replaced and it's working great

              By SHIRLEY February 3, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Just bought this system 6 days ago. Why would my subwoofer produce a crackling sound?   (4 Answers)

            By Mm December 29, 2016.

            Answers
            • Best 
              Answer

              Mine has never made a crackling sound. Yours may have a defect. I would suggest returning it for another one.

              By Jason December 29, 2016.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Do I need a separate receiver in addition?   (7 Answers)

            Do I understand that I will need a receiver in order to play the Polk Audio soundbar? If my old receiver/DVD player is blown, what is my best option - a(nother) combined receiver/DVD player or two separate items? Thanks.

            By SuperMann August 15, 2015.

            Answers
            • Best 
              Answer

              No, all you need is the sound bar. You can plug it directly and simultaneously to your tv, your dvd and your tablet, as it has three inputs. Additionally you can connect using Bluetooth.

              By Ricart1 September 30, 2015.

            • Question
              What is the operating voltage range for this system? i mean does it support 120-240v and 50-60 hz? what is the dimension of sound bar and subwoofer?   (1 Answer)

              By Kaushik October 1, 2017.

              Answers
              • Answer

                The dimensions are: Sound bar: 2''H x 37.4''W x 2.95''D Sub woofer: 13''H x 12''W x 9''D. It is 120V, not dual voltage.

                By CommunityAnswer October 1, 2017.

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