Questions & Answers

Q: QuestionWhat is the maximum wireless range of this headset?

• A:Answer The maximum wireless range of this headset is 33 feet.

Q: QuestionWhat is the battery life of this gaming headset?

• A:Answer The battery life of this gaming headset is 70 hours.

Q: QuestionHow long does it take to fully charge the headset?

• A:Answer It takes four hours to fully charge the headset.

Q: QuestionAre the ear cushions made of memory foam?

• A:Answer Yes, the ear cushions are made of hybrid memory foam.

Q: QuestionWhat wireless technology does this headset use?

• A:Answer This headset uses Razer HyperSpeed Wireless Gen-2 technology.

Q: QuestionDoes this gaming headset have active noise cancellation?

• A:Answer Yes, this gaming headset has active noise cancellation.

Q: QuestionCan the microphone be detached from this headset?

• A:Answer Yes, the microphone is detachable from this headset.

Q: QuestionIs active noise cancelling available on this headset?

• A:Answer Yes, active noise cancelling is available on this headset.

Q: QuestionWhat is the battery life of this gaming headset?

• A:Answer The battery life of this gaming headset is 70 hours.

Q: QuestionWhat is the size of the drivers in this headset?

• A:Answer The driver size in this headset is 50 millimeters.

Q: QuestionWhat is the maximum wireless range for this headset?

• A:Answer The maximum wireless range for this headset is 33 feet.

Q: QuestionDoes this headset support spatial audio?

• A:Answer Yes, this headset supports THX spatial audio.

Q: QuestionDoes this gaming headset have a built-in microphone?

• A:Answer Yes, this gaming headset has a built-in microphone.

Q: QuestionCan you still play while charging cable is plugged in?

Asked 5 days ago by BestBuyshopperAE.

Q: QuestionWhen I turn control knob, it does not adjust the volume either up or down. Is this control knob defective?

Asked 4 months ago by Anonymous.

• A:Answer The protruding knob on the left is a volume control. If that's the one you are talking about, then yours is defective.

  Answered 4 months ago by AnonymousVerified Purchase

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Q: Questiondid they fix the issue with the little plastic part that connects to the metal that becomes brittle over time ?

Asked 6 months ago by questionsplease.

Q: QuestionDoes this have a 3.5mm splitter?

Asked 6 months ago by John.

Q: QuestionHello, I recently bought these from Amazon. However, I can't find anywhere on the internet that describes what I am experiencing. My mute button does work. I have a PS5 and the only way to mute it is through the button on the controller. Can you help?

Asked 7 months ago by MuteButton.

• A:Answer Hi, I recommend returning them as I had no issues with the mic mute button. You might've gotten a bad unit. If you aren't able to return, contact Razer, and as long as you haven't thrown them of physically abused the headset, they can help you with either fixing it or giving you a replacement.

  Answered 7 months ago by AxelCVerified Purchase

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