Questions & Answers

Q: QuestionDoes this security kit come with a battery backup?

• A:Answer Yes, the security kit has battery backup.

Q: QuestionHow many sensors are included in this kit?

• A:Answer This kit includes 5 sensors.

Q: QuestionWhat type of camera comes with this security kit?

• A:Answer This kit includes an Indoor Cam.

Q: QuestionCan I connect this security kit to my phone?

• A:Answer Yes, this security kit is compatible with both iOS and Android devices.

Q: QuestionIs professional installation required for this security kit?

• A:Answer No, professional installation is not required. It is designed for easy DIY installation.

Q: QuestionHello! I’m looking to purchase the 9 piece second generation set for a 3 level townhouse. Would these sensors work for 3 doors and 2 windows? Would we also be able to set to active while we are at home on the third level sleeping? Thank you so much

Asked 11 months ago by Vader24.

• A:Answer Hi SmoothCriminal. Thank you for your question. No, the Ring Alarm 9-Piece Kit comes with four window and doorbell contact sensor. Additional Ring Alarm Contact Sensors can be added to this system if needed to cover more doors or windows. You can have the system active while at home sleeping or away from home with the multi mode settings for arming the Ring Alarm system. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Sincerely, Matthew from Ring.

  Answered 11 months ago by Ring

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the camera offer any low light capabilities?

Asked 11 months ago by Bob.

• A:Answer Hello Bob. Thank you for reaching out! To answer your question, yes. In the Ring app, you have the option to turn Color Night Vision on or off for select Ring Doorbells and Cameras, including the Ring Indoor Cam (2nd Gen. Color Night Vision adds color to video in low light for improved clarity and motion detection. With the feature turned off, your Ring device will show video captured at night in black and white. To turn the Color Night Vision on or off, follow these instructions: Open the Ring app. Tap the Menu (☰). Tap Devices. Select the device you want to adjust. Tap Device Settings. Tap Video Settings. Toggle Color Night Vision on or off. If any additional information is needed regarding your Ring Indoor Cam (2nd Gen), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Jess from Ring.

  Answered 11 months ago by Ring

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan a Ring security system be integrated with a Ring doorbell?

Asked 1 year ago by Virgil.

• A:Answer Yes

  Answered 11 months ago by StephaniePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi. Is this system suitable for a 2 story, 2100 sq ft house?

Asked 1 year ago by Jo.

• A:Answer Yes

  Answered 11 months ago by StephaniePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan ring system be armed and disarmed by Alexia

Asked 1 year ago by K123.

• A:Answer Yes

  Answered 11 months ago by StephaniePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a backup battery in the camera in case there's a power outage?

Asked 1 year ago by Nick.

• A:Answer Yes

  Answered 11 months ago by StephaniePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the door sensors get turned off easily, so when your home and going in and out you don't have alarm going off?

Asked 1 year ago by Cookie.

• A:Answer Yes

  Answered 11 months ago by StephaniePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)