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Questions & Answers

Your price for this item is $79.99
The comparable value price is $149.99
Page Showing 21-40 of 111 questions
  • QuestionI have a gate 100 feet from the internet. I would like to install Ring on my gate instead of the front door. Will this work?

    Asked by RAS.

    • Answer That’s not likely to work unless you have a very powerful WiFi right by the front door that can easily go through you door and walls and windows and reach 100 feet to the gate. I don’t think wifi 2.4g which is slower than 5g but more stable of a signal even extends 100 feet. You do have options on the camera to set the distance or alerts from motion so if your worried about seeing all who come near your home it should get them at the gate and alert you if installed at your door, but they won’t be able to ring the doorbell or talk to you through it from that distance

      Answered by MelodyM

  • QuestionIs this doorbell compatible with the Ring 4W Solar Panel?

    Asked by Court.

    • Answer Hi Court. We appreciate the time you have taken to ask this question. No, the Ring Battery Doorbell Plus can connect to a Ring Solar Charger. The compatible Ring Solar Charger for the Ring Battery Doorbell Plus is the Ring Solar Charger for Battery Doorbells with a fork-style power connector. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill this new ring camera work with a second gen ring camera

    Asked by Irene.

    • Answer Hi Irene. Thank you for reaching out to us with your question. Yes, Ring devices can work together and perform actions at the same time when an event happens at your location. Device linking lets you set up relationships between your Ring devices so they can work together to better protect you. For example, if one device detects motion, other devices can begin recording video or turn on their lights. You can link Ring Alarm, Ring doorbells, cameras, and smart lighting in the Ring app to perform actions when a ring, motion, or alarm event happens. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHow much does it cost to install a ring doorbell?

    Asked by Anonymous.

    • Answer Hello. Thank you for taking the time to ask this question. The Ring Battery Doorbell Plus is designed to be a DIY home security solution. For more information on installation prices, we recommend reaching out to Best Buy's customer service at: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill the wall mount from the Ring Doorbell 2nd Generation work with this Ring Doorbell?

    Asked by Seekerofdestiny.

    • Answer Hi Seekerofdestiny. Thank you for taking the time to ask this question. No, the Ring Battery Doorbell Plus is not compatible with the mounting bracket for the Ring Video Doorbell (2nd Generation). The Ring Battery Doorbell Plus is installed directly onto the mounting surface. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionhow many hours operating hours on this camera

    Asked by Anonymous.

    • Answer Hi. Thank you for reaching out to us with your question. Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes this RING product work with y Android phone?

    Asked by Cindy.

    • Answer Yes

      Answered by GenevieP

  • QuestionHow often do you have to charge the battery?

    Asked by kickmoney.

    • Answer Hi kickmoney. Thank you for reaching out to us with your question. Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHow many batteries como with

    Asked by Anonymous.

    • Answer This comes with one battery. You will need to remove the battery and plug it in to recharge each time it runs down.

      Answered by Ghakala

  • QuestionDo i need to purchase a chime for this device

    Asked by Nay.

    • Answer There are optional chimes, for purchase but it will not hook to your current doorbell. It will ring to your mobile phone/tablet etc. provided your phone/tablet is on and has a signal.

      Answered by AuntTom

  • QuestionDoes this come with an extra battery? Can you buy one?

    Asked by Rita.

    • Answer Yes you can buy one

      Answered by AngelaC

  • QuestionDoes this use the same kind of quick release battery that the 2nd Gen doorbell uses, or is there a different type of battery for this?

    Asked by Abbey.

    • Answer The battery is interchangeable with the one from my old Ring doorbell. I bought my old one a long time ago. I don’t know what generation it was.

      Answered by Ghakala

  • QuestionCan this be used with 5 k internet speed? My last one stopped working when we upgraded our internet speed from 2k to 5k.

    Asked by Shelley.

    • Answer Yes, that is how I have mine setup.

      Answered by user231921

  • QuestionHow long before the battry needs charging on the Ring Plus?

    Asked by Barb.

    • Answer I switch out the battery about every two weeks, I have a lot of action in front of house. I bought the two pack of batteries with charger. Takes hours to fully charge battery.

      Answered by user231921

  • QuestionDoes this ring doorbell plus have head to toe, HD+ video, motion detection, alerts and two way talk? Is this the latest model?

    Asked by Minj.

    • Answer Yes, you can view in head to toe or wide angle

      Answered by user231921

  • QuestionCan the device be connected to more than one phone?

    Asked by Mina.

    • Answer Yes and can be shared with others out the house as well.

      Answered by LoisG

  • QuestionCan this be used with Google home?

    Asked by Mauve.

    • Answer Hi Mauve. Thank you for taking the time to ask this question. No, Ring is not compatible with Google Home. For smart home integration, Ring is compatible with Alexa-enabled devices. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill I be able to talk to the other person outside the door

    Asked by JJ.

    • Answer Yes, you will. I answer and talk when I'm in my office at work.

      Answered by DesireeF

  • Questionwhy is this model so much more expensive than the other battery-operated models?

    Asked by brandy.

    • Answer You can also hard wire this door bell and has better picture quality than the other brands.

      Answered by MarshallStantonSr

  • QuestionCan it be screwed in?

    Asked by Nora.

    • Answer Yes

      Answered by Justiniano