Skip to content
Main Content

Questions & Answers

Your price for this item is $149.99
Page Showing 21-40 of 68 questions
  • QuestionCan it be hog wired

    Asked by Anonymous.

    • Answer anything can be hogged wired. but it may not work is not compatible. NOT Sure what you mean - wired doorbell chimes or power? Yes and No

      Answered by None

  • Questionhow do you know when is fully charged does it light up

    Asked by Hal.

    • Answer Battery has indicator lights - you must take the battery out of the device and use c-type charge cable and then re-install battery back in device every time you charge this model of doorbell. BUt you can also buy the solar charger by Ring or the small transformer and wire by RIng. This model will not power up from existing 12v-24v doorbell system.

      Answered by None

  • QuestionI have a gate 100 feet from the internet. I would like to install Ring on my gate instead of the front door. Will this work?

    Asked by RAS.

    • Answer It might if you get either Wifi Mesh system or some kind of range extender.

      Answered by None

  • Questionhow far is the range to detect someone from door

    Asked by Anonymous.

    • Answer max 30ft

      Answered by None

  • QuestionDoes it come with a monitor

    Asked by Fwood.

    • Answer Hi Fwood. Thanks for asking. No, the Ring Battery Doorbell Plus is set up and managed through the Ring app on a compatible mobile device. The Ring app requires iOS 15 (or higher) or Android 9 (or higher). Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs the unit waterproof or water resistant that can be installed outdoors without overhead protector or cover?

    Asked by Ernie.

    • Answer just installed mine yesterday. I wouldn't call it waterproof but it is certainly water resistant by design. I'm hoping since it's under a covered porch it will be fine but if it was left exposed to the elements I would be concerned. Don't know if that helps at all. good luck.

      Answered by BrianW

  • QuestionDoes this work as a wireless doorbell?

    Asked by Lorance.

    • Answer Yes wireless or wired

      Answered by JoHanaM

  • QuestionHow long does the battery last on a full charge?

    Asked by John.

    • Answer Hi John. Thanks for asking. The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs there a monthly subscription-? Or can I operate it without a subscription

    Asked by Anonymous.

    • Answer Hello. Great question. No, a subscription is not required for the Ring Battery Doorbell Plus. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes the No Drill Mount accessory work on brick?

    Asked by OldMan.

    • Answer Hi OldMan. Thanks for asking. The Ring No-Drill Mount will be most effective on even and smooth surfaces. It may be difficult to adhere to brick, shingles, and rough stucco surfaces. It should not be mounted on glass. In all cases, the wall should be wiped clean before attaching the No-Drill Mount. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionif i buy Ring Battery Doorbell Plus Smart Wifi Video and make a wired connection, do I still need to buy a chime to hear the doorbell from inside the house? Also,If I connect this with an amazon echo show, can I hear the doorbell sound from amazonecho ?

    Asked by GonulK.

    • Answer Yes you will need the chime. The wired connection allows for no battery but the only notification you’ll receive is through your phone if it’s not silenced. If you have Amazon devices they can be set to alert you to your ring alarms. I have mine set to tell me there is a person at whichever door is activated when the doorbell is pressed. I think you can have motion alerts set up as well but I can’t verify as I never wanted that feature on and haven’t tried it.

      Answered by MelodyM

  • QuestionWill this system alert my two phones through WiFi without cloud subscription?

    Asked by EdwardnotKetch.

    • Answer Hi Zoemaster. Good question. Yes, you can log in and receive notifications from multiple compatible mobile devices. Without a Ring Protect Plan, you can view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionI currently have the Ring video doorbell 2nd generation installed on my door but would like to upgrade to the Ring Battery Doorbell plus. Can I keep the existing mounting bracket and just replace the doorbell? It looks like the measurements are the same

    Asked by Lauren.

    • Answer Hi Lauren. Great question. No, the Ring Battery Doorbell Plus cannot use the mounting bracket from the Ring Video Doorbell (2nd Generation). Ring Battery Doorbell Plus is compatible with all Ring Video Doorbell 3, 3 Plus, and 4 accessories. Visit our support center for more information on installing the Battery Doorbell Plus. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionwill this doorbell work without Alexa?

    Asked by susieQ.

    • Answer Hi susieQ. Great question. Yes, the Ring Battery Doorbell Plus will work without Alexa. It requires the Ring app on a compatible mobile device and high-speed internet. Ring Battery Doorbell Plus is compatible with b/g/n wifi networks operating on a frequency of 2.4 GHz. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionhow does it connect to my current chime ring?

    Asked by Dale.

    • Answer I just scanned the QR codes on my Chimes and the Ring and all show up in the Ring app.

      Answered by MommaOf2

  • QuestionSo will I be able to talk back to people on this one?

    Asked by Tay.

    • Answer Yes

      Answered by JoHanaM

  • QuestionDoes this require a subscription to keep the video in the cloud? Also, does it have motion detection?

    Asked by CJButterfly.

    • Answer Yes and yes. If you want to keep the video you must subscribe to one of their plans. Yes it has motion detection which you can turn on or off.

      Answered by BrianW

  • Questioncan a remote bell be installed so the ring can be heard though out the house?

    Asked by willyh.

    • Answer YOu can buy Ring Chimes that are then tied to your Wifi system. So you must have wifi (not a Bluetooth connection). However, if your want a different tone for your front door to the tone heard for your back or side door, you need a chime for each doorbell - Ring did a poor job designing that feature.

      Answered by None

  • QuestionIs the nightvision in color or only black and white?

    Asked by TeeLove.

    • Answer sorta in color but mostly grays. Daytime is in color but the pictures/videos are somewhat grainy when you blow up to see any detail (the angle width of the video is rather wide mading the video look kind of like a fisheye lens photo.)

      Answered by None

  • Questioncan this be mounted on the door with a no-drill bracket?

    Asked by gabi.

    • Answer Hi gabi. Good question. Yes, the Ring Battery Doorbell Plus can be installed using the No-Drill Mount (sold separately). The No-Drill Mount uses a strong, non-damaging adhesive to keep your doorbell securely attached to the wall. Just adhere your compatible doorbell to your wall, then attach it to the No-Drill Mount and see, hear, and speak to visitors from anywhere. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring