Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

Your price for this item is $199.99
Page Showing 1-20 of 33 questions
  • QuestionHow is this Ring Doorbell powered?

    • Answer This Ring Doorbell is powered by a rechargeable, quick-release battery pack.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is 'Bird's Eye View'?

    • Answer Bird's Eye View is a feature that shows you an aerial map of your property, allowing you to see the path a visitor took.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is included in the box with the Ring Doorbell Pro?

    • Answer The Ring Doorbell Pro comes with installation hardware.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this doorbell have night vision?

    • Answer Yes, the Ring Battery Doorbell Pro has color night vision using adaptive infrared LEDs for a clear view at any hour.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum range of the motion detection on this Ring Doorbell?

    • Answer The motion detection range of this Ring Doorbell is up to 30 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the resolution of the camera on this Ring Doorbell?

    • Answer The camera on this Ring Doorbell has a resolution of 1536 x 1536.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this doorbell require a subscription for any features?

    • Answer Yes, features like recording videos, reviewing missed events, and package alerts require a Ring Protect Plan, which is sold separately.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this doorbell use my existing angle mount from my older current Ring Doorbell?

    Asked by Steve.

    • Answer Hi Steve. Good question. The Ring Battery Doorbell Pro is compatible with all Ring Video Doorbell 3, 3 Plus, and 4 accessories. The Ring Battery Doorbell Pro is an upgraded doorbell camera with super clear 1536p HD+ video, an expanded head-to-toe field of view so you can see more of who’s there, 3D Motion Detection with Bird’s Eye Zones and Bird’s Eye View, and Audio+. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhat is the difference between the Ring Doorbell Plus and the Ring Doorbell Pro? Why is there a price difference and what specs are different?

    Asked by DryerGE.

    • Answer Hi Pathome. Thank you for taking the time to reach out to us with your question. The main difference between Ring Battery Doorbell Plus and Ring Battery Doorbell Pro is that Ring Battery Doorbell Pro is an upgraded doorbell camera with 3D Motion Detection with Bird’s Eye Zones and Bird’s Eye View, Color Pre-Roll, and Audio+. From package deliveries and motion detection to visitors, you’ll see it all from wherever you are right in the Ring App. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionWhat kind of video width is there

    Asked by Theo.

    • Answer Hi Theo. Thanks for asking. The Ring Battery Doorbell Pro offers head-to-toe HD video in 1536p with HDR. It requires a minimum upload speed of 2.5 Mbps for optimal performance. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan a solar panel be added to this Ring doorbell to help the battery?

    Asked by Runner.

    • Answer I had a solar panel that was compatible with my previous Ring 3+ video doorbell that I've used for years. It is now charging this new doorbell just fine. Not sure of the make and model. But from photos of the install directions from the Amazon site, I THINK it is a Satinor Solar Panel Compatible with Ring Video Doorbell 2 but I can't be certain. Not certified for the new doorbell so use at your own risk if you find one. No longer in stock. Carried it forward to the Ring 3+ and now this one. Has a ribbon cable that plugs into the battery itself (charging port) and runs down the back of the battery and out the side of the casing up to the solar panel. No guarantees but it has worked for me. Fact that one that worked with the Ring Doorbell 3+ works in this one should be encouraging at least.

      Answered by MiketheD

  • QuestionHello there, the new ring doorbell pro that was released this month. Is the pre-roll going to be low quality video like the rest of the battery doorbell camera or full HD ?

    Asked by Dave.

    • Answer improvement to 2K

      Answered by AZEqualizer

  • QuestionCan this Ring Doorbell be hardwired?

    Asked by Jes.

    • Answer Therecare other models that are wired

      Answered by MaryC

  • Questionwhere do i find a flat wall mount as my ring doorbell pro battery only came with an angle mount? i would think the majority of users would want a flat mount! best buy store was of no help!

    Asked by mark.

    • Answer Hi mark. Thank you for reaching out to us with your question. For flat installation, the Ring Battery Doorbell Pro is mounted directly to the wall. Remove the battery. Secure the doorbell to the wall using the screws in bag A. Re-insert the battery into the doorbell. Re-attach the faceplate. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes the Ring wireless Pro doorbell have sd storage capability?

    Asked by Ring.

    • Answer Hi Ring. We appreciate the time you have taken to ask this question. No, the Ring Battery Doorbell Pro does not have a micro SD slot. The Ring devices use an optional video storage feature that comes with one of our Ring Home Plans. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs this unit a 5g ?

    Asked by Mayor.

    • Answer Hi Mayor. We appreciate the time you have taken to ask this question. Yes, the Ring Battery Doorbell Pro is compatible with an 802.11 b/g/n/ax wifi connection at 2.4 GHz and 5 GHz and requires a minimum upload speed of 2 Mbps for optimal performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionhi i amconsidering puchasing the Battey Doorbell Pro Smart Wi-Fi Video Doorbell but I have some questions 1) can this doorbell be connected to two Apple iphones? 2) if one of the two phones is turned off, will tho other phone get an an alert?

    Asked by matty.

    • Answer Hi matty. Thank you for taking the time to reach out to us with your question. Yes, you have the option to share one or more Ring devices with as many shared users as you like. A shared user cannot change system settings or account information but can view cameras, receive notifications, and view and share videos. Access to particular cameras can be granted or taken away by the owner. If you have a Ring Alarm system, the shared user can also arm and disarm the Ring Alarm system and unlock any lock they've been given access to by the owner. We invite you to reach out to our community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHow long does the battery take to charge?

    Asked by Doggone.

    • Answer Hi Doggone. We appreciate the time you have taken to ask this question. The Ring Quick Release Rechargeable Battery takes up to 10 hours to fully charge. This can vary on whether the USB cable is plugged into a USB port or a wall outlet. While charging, both lights will be lit on the battery, you’ll know charging is complete when only one light on the battery is lit. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHow long a full charge battery last

    Asked by Anonymous.

    • Answer No more than 2 months

      Answered by DoreenN

  • Questionis the ring battery doorbell pro dual bandwidth?

    Asked by jt.

    • Answer you don't say it is also 5G.

      Answered by Anonymous