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Page Showing 21-40 of 118 questions
  • Questionis there monthly charge to use

    Asked by bob.

    • Answer Only if you want to keep the records,

      Answered by WendellD

  • Questionwhat generation is this?

    Asked by kathy.

    • Answer 3rd

      Answered by mansofaree

  • QuestionIs this camera have to be connected to home wifi

    Asked by Anonymous.

    • Answer Yes

      Answered by HeatherS

  • QuestionCan you turn off the audio on the camera?

    Asked by MZLF.

    • Answer Yes u can turn of audio

      Answered by Tina

  • QuestionWhat if my router is more than 20 feet away from the camera outside

    Asked by Niecy.

    • Answer Depending on wifi signal strength of your router, low-e windows and type of wall/ceiling insulation or concrete walls can cause issues. You should have no problem unless you have any of these. Low-e windows and foil backed wall and ceiling insulation can effect your wifi strength along with concrete walls.

      Answered by Ring

  • Questiondoes it record audio?

    Asked by chica.

    • Answer Hi chica. Good question. Yes, the Ring Stick Up Cam offers two-way audio. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow do I use the year warranty?

    Asked by Kelly.

    • Answer Hi Kelly. Thanks for asking. The Ring Stick Up Cam comes with a one-year limited warranty. For specific instructions about how to obtain warranty service for your device, please contact Ring Community Support. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan you turn it off and on,if you just want to check area

    Asked by Van.

    • Answer Yes. Its easy. You can control everything with the app.

      Answered by Jeff

  • QuestionCan this be mounted inside on a window pane looking outward?

    Asked by XXX.

    • Answer It can but without anti glare window or camera film you can only see during the day. At night, you can’t see nothing but lights without lighting you can’t see nothing. I’d recommend using outdoor camera. I know people who uses theirs on front porch & it works fine. It’s indoor camera.

      Answered by KeshaC

  • QuestionDoes it use rechargeable batteries?

    Asked by Anonymous.

    • Answer Yes

      Answered by VictorA

  • Questionhow long does it take to initially charge the battery

    Asked by Anonymous.

    • Answer Hello. Thanks for asking. The battery can take around 5–10 hours to fully charge, depending on whether the USB cable is plugged into a USB port or a wall outlet. To charge the battery, use a common Micro-USB cable, such as the orange one included in your Ring box. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow would I mount it? Does the camera come with screws or anything to mount it? Are there surfaces it will not work on?

    Asked by Taylor.

    • Answer yes

      Answered by kath102954

  • QuestionHow does the cameras night vision quality do when looking out a window at night

    Asked by Peach.

    • Answer Not great. The only time we have been able to see anything is when there is a full moon. If you have any indoor lights on, you will not get the outside view as the reflection from the window captures the light. If you dont have any indoor lights on, the light from the camera reflects in the window and can trigger notifications

      Answered by KathyS

  • QuestionIs there a privacy cover with this camera?

    Asked by JB.

    • Answer No

      Answered by WalterC

  • QuestionFrom reading the previous post, at that time this product was not 5G compatible, has that improved now?? Also, how would I install this outside of my garage? Is it difficult to install or to place? Will I need tools? I am not good at installing things!

    Asked by TechnicallyChallenged.

    • Answer Hi TechnicallyChallenged. Great question. No, Ring Stick Up Cam is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. Physically installing your Stick Up Cam Battery or Solar is a simple process. Visit our support center for a step-by-step guide. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow long does it take to change new batteries

    Asked by Gc.

    • Answer Hi Gc. Good question. The battery can take around 5–10 hours to fully charge, depending on whether the USB cable is plugged into a USB port or a wall outlet. To charge, use a common micro-USB cable, such as the orange one included in your Ring box. Simply plug it into any USB power source. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan i use a ring camera sitting on a desk to live monitor from my phone my dad to make sure he hasn’t fallen

    Asked by Anonymous.

    • Answer Yes definitely and it never hurts to have a backup battery.

      Answered by Jamiewojo6

  • QuestionWill you be able to view videos without purchasing the subscription?

    Asked by Anonymous.

    • Answer Hello. Good question. Without a Ring Protect Plan, you can view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhat do you need in order to mount this camera

    Asked by Principal.

    • Answer A little drill, and a screw driver.

      Answered by TechMom

  • QuestionCan the Indoor Ring camera be disabled when I am at home? If so, how can I disable it?

    Asked by Junebug.

    • Answer Mine is outside, rather than inside the house, but settings alow you to either snooze or turn off the motion detection. The camera would, however, still be working. I suppose you could just take it down, or remove the battery, to ensure nothing would be recorded.

      Answered by CathyGG